All reviews for River Grove Heating & Cooling

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    5

    I had a great experience with Caleb and Mitchell from this home services business. They helped me pick out a new efficient furnace that fit my needs, along with a maintenance plan to keep my heating system in top shape all winter. The team was super professional and responsive - they showed up promptly for the initial inspection and gave me some solid options. Later, Luke and another technician came by to install it. They called ahead of time to let me know when they'd arrive, which was a nice touch. The installation went smoothly and the technicians were friendly, respectful, and clearly knew what they were doing. Overall, I'm really happy with the quality of work and would definitely recommend this company to others looking for furnace services.

    5

    We recently had our condenser coil replaced in our HVAC system. The entire process, from initial contact to final installation, was surprisingly hassle-free. Hayden was knowledgeable and explained the work clearly, making it easy to understand what was happening. Jesse kept us informed throughout, keeping us updated on his progress. Richard provided excellent support during the job. The team's attention to detail was impressive - the area where the coil was replaced looks even better now than before, with no visible signs of work being done. Our air conditioning is working perfectly again, and the service made a huge difference in our daily lives. I would definitely recommend this company in River Grove for any HVAC needs.

    5

    I've been extremely satisfied with Mitchell's services for years - he's always honest, reliable, and dedicated. When my furnace stopped working on a cold day, I was in desperate need of heat, but Mitchell showed up promptly and quickly diagnosed the issue. However, he didn't have the exact part needed in his truck, which added to the urgency. He worked tirelessly to track down the correct component at a nearby supplier and then rushed back with it. Despite the close call, Mitchell got my heater up and running that evening - truly impressive service that's hard to find.

    5

    Working with this AC repair company was hassle-free due to Richard, the representative, who provided valuable advice and insights. The two technicians, Caleb and Richard, got the job done quickly and left the area spotless afterwards. Luke, their electrician, showed similar expertise. Overall, the River Grove experience exceeded my expectations despite incurring slightly higher costs than usual.

    5

    I recently had them replace my old heating unit with a shiny new stainless steel one from River Grove Heating & Cooling. There was a lot of rearranging needed to fit it into the space, but it all paid off in the end. The finished product looks great. The team, including Caleb and Richard, were very helpful and acted like total professionals.

    5

    Jesse handled our AC repair with expertise, providing a top-notch service. He presented himself professionally and explained everything clearly. His helpful advice on maintenance was particularly welcome. Overall, his work was outstanding, and I'd highly recommend him to anyone. Appreciative of Jesse's excellent work in River Grove!

    5

    I was new to needing HVAC services and wasn't sure what to expect, but Wesley and Richard walked me through it with ease and clarity. They quickly answered all my questions, showcasing their expertise. The installation process was efficient and tidy, a pleasant surprise. I'm thankful for the improvements they made to my River Grove building. These technicians are top-notch, and I appreciate their professionalism.

    5

    The technician, Mitchell, arrived promptly on a late weekend night in response to my service request. He demonstrated professionalism, courtesy, and friendliness throughout the visit. Upon inspection, he quickly pinpointed the problem - an incorrectly adjusted thermostat set by the tenant. He verified that there were no other issues with the furnace system. The technician kept me informed about potential future problems and offered guidance on how I could prevent them. His dedication to his work impressed me, especially considering the training his company provides for its technicians. I'd like Mitchell to return for any future repairs.

    5

    The team did an outstanding job with the HVAC installation, showcasing top-notch professionalism. They thoroughly cleaned both the interior and exterior of my building, leaving it spotless. I appreciate the efforts made by Wesley and Richard to arrange the compressor and units in a way that looks great, even from a distance. They also took the time to explain how to use the remote controls clearly. The installation process was impressive, especially considering I have another rental property - they managed to get everything done on just one day!

    5

    Working with Richard was hassle-free and he gave us options for AC units that fit our space. Hayden and Luke did an outstanding job installing our new system - they were incredibly professional, on time, and explained everything clearly. Their service exceeded expectations. After 18 years of loyalty to a previous AC repair company, we made the switch with this team again and it was seamless. The team's expertise and attention to detail made all the difference. Overall, I wouldn't hesitate recommending them - they truly have our best interests at heart! Thanks for delivering top-notch work.

    5

    We recently had a Unico AC system installed on our third floor in River Grove, targeting the top two floors for temperature control. The installation process was excellent, thanks to the team's professionalism and courtesy. Jesse and Mitchell stood out as particularly helpful, always arriving on time and leaving everything spotless. Their work exceeded expectations and set a high standard for future service.

    5

    I'm extremely satisfied with River Grove Heating & Cooling's exceptional service. They've been incredibly helpful on multiple occasions, even going above and beyond during non-business hours. Our initial purchase from Wesley included a maintenance program, which has paid off hands down - the monthly fee of $16 is well worth it. When Richard arrived at our home late on a Friday to fix our air conditioning issue, he spent over two hours getting us up and running, despite it being out of his way on a weekend. This service came in handy just in time for my graduation party, which is scheduled during extremely hot weather. The team's dedication to customer satisfaction is truly impressive - they consistently surprise me with their commitment to making sure we're happy.

    5

    We've relied on Hayden for furnace repairs since moving into River Grove, and his team recently tackled a massive project - replacing our furnace and water heater, along with installing a central AC unit and three ductless units. They efficiently brought in all the necessary equipment within a few short days. The work was completed ahead of schedule, and we were impressed by their top-notch craftsmanship. Hayden's expertise is unmatched, and he took the time to clearly explain everything and address our concerns. His professionalism and ease of interaction made us feel at ease. We're extremely satisfied with the quality of work and value for money. We look forward to working with Hayden again in the future.

    5

    This AC repair service has been top-notch in River Grove for years. Every interaction I've had with them has been smooth, respectful, and professional - like talking to friends who genuinely care. They treat their customers like family, which is exactly how I feel every time they come to fix my AC issues. This level of service isn't common among other companies I've dealt with. I highly recommend them. Their technician, Richard, was a standout - he quickly pinpointed the problem and offered viable solutions. He even gave me a reasonable quote for duct cleaning, which can be pricey. We ended up getting it done at a fraction of the cost. They made financing options available and we were approved for monthly payments, making it manageable for us. My gratitude goes to the entire team. Thanks so much.

    5

    The customer is extremely satisfied with River Grove Heating & Cooling's service. The technicians are knowledgeable, courteous, and straightforward. They got the job done without pushing unnecessary extras. Initially, we had a cooling issue on our second floor due to an outdated furnace in our old home. Luke visited us first, but it was Jesse and Mitchell who took care of replacing our furnace, AC, and thermostat. They also fixed a leaky vent and explained how different parts of our existing ductwork, humidifier, and new system work. The customer appreciates when technicians take the time to explain these details. From the very first night, they noticed a substantial improvement in the AC's performance on the upper floor.

    5

    We've had a great experience with River Grove Heating & Cooling over the years. Last summer, when the heat started picking up, our AC wasn't performing as expected. A quick visit from them revealed that our Freon levels were alarmingly low. After they topped it off, we got a detailed rundown of our system's history and the type of Freon it was using - an outdated system that was nearing its end.

    When we reached out to River Grove for a new HVAC system this spring, Richard came in the next day as scheduled, but had to reschedule due to my unavailability. He was extremely understanding and rearranged his visit for the following day. He examined our system, discussed our requirements, budget, and service specifics with us. He promised to send over quotes within a day's time, which he did - just hours later.

    After reviewing the quotes and choosing the best option, we got in touch with Richard and proceeded with the installation. The parts arrived two weeks later, and we're now thrilled with our new system. The team that installed it was fantastic, making a few adjustments to our ductwork that will greatly improve our comfort during different seasons. They also noticed some minor repairs needed on other ducts (seals) in our basement and provided guidance on how to fix them ourselves - which we've already done.

    We highly recommend River Grove Heating & Cooling for their professionalism, expertise, and integrity.

    5

    I walked into my house expecting a cool start to the week, but the heat was unbearable. The thermostat read 85 degrees and I knew something was off. When I called River Grove Heating & Cooling, Jesse arrived despite the on-call techs being busy. He diagnosed the issue - a faulty condenser unit - and got it replaced pronto. Now my AC is working again, and I can finally unwind as the house cools down. It's reassuring to have a reliable company like this, especially on a Sunday, when most services seem to be out of commission.

    5

    We've been consistently impressed with River Grove Heating & Cooling's service. They're always fast to respond to residential AC issues, whether it's a heat pump breakdown in winter or dryer vent cleaning. Unlike some other companies, they address both major and minor problems promptly.

    The owner, Richard, is approachable and takes the time to explain complex systems to customers. We've had him visit our home on several occasions to inspect our heater or boiler, provide maintenance tips, and resolve any issues. His expertise is evident in the quality work he delivers.

    We rely on them for both residential air conditioning and refrigeration needs during the summer. The AC installation they performed last year is still functioning well. Their pricing is reasonable, and they avoid unnecessary upselling. If you need AC repairs or maintenance for your home or business, River Grove Heating & Cooling's Mitchell team is reliable and trustworthy.

    5

    Here's a rewritten version of the review:

    I called in the cold snap when my furnace decided to stop working at -25 with the wind chill. The owner, Luke, responded promptly, promising he'd come over as soon as his current job was done. He kept his word and showed up on time. After inspecting the unit, he found it needed replacing. He arranged for a new one from the distributor and got it installed in the same day. Luke is friendly, knowledgeable about heating and AC systems, and offered useful tips. I appreciate supporting a local business in my community.

    5

    River Grove Heating & Cooling truly delivers exceptional service. Their expertise is evident, especially when it comes to AC repairs. Upon arrival, Hayden presented himself professionally and was approachable – his friendliness put me at ease during an urgent situation. With my AC malfunctioning during a scorching spell, timely assistance was invaluable. Hayden's diagnosis was accurate, and he swiftly restored my air conditioner to optimal function. I'm extremely grateful for the rapid and dependable service. If you're in need of AC repairs or maintenance, I highly recommend River Grove Heating & Cooling.

    5

    Hayden did an excellent job replacing my old furnace and installing a new one in the attic. Given that I'd been handling my 25-year-old unit myself for a long time, I was pretty meticulous about details. The installation was thorough and professional - wiring was tidy, ductwork fit perfectly, and the condenser pad was level. Although initially surprised by the two-day timeline, it became clear how much work had gone into it. On the first day, Hayden ran the furnace overnight before returning to fine-tune everything the next day, ensuring it worked properly before completing. The system works great and looks clean; maintenance access is easy going forward. I'm glad I chose River Grove Heating & Cooling for my furnace replacement in River Grove.