All reviews for HD Supply Facilities Maintenance

I had great experience at delivery here!

Appointment 2pm came in 3 hours earlier, out 1.45pm. Friendly receiving staff

20 min unloading )

Im not too sure of the bad reviews but here was my experience. Got in 30min before my appointment and left 30min after my appointment. Mind you, i had floor loads of boxes

Reviews are hit or miss, my experience with HD was 100%. The receiver was a great help,was not rude like in some of the reviews.👍
My appointment was for 7 am I got there at 6 …. The had me wait 20 minutes and then gave me a door. This is a very busy place. No over night parking due to the small amount of space in lot… which is understandable, so in my opinion be there 30 minutes early at the most.
Unloading went smoothly I had 2 orders different PO’s just be patient.
Thank you HD. I will definitely deliver to you guys again!!! No driver’s facilities so stop at truck stop 1.5 miles south of HD.

More than enough room to maneuver, you’ll be fine.
Arrived 7:50 for 8AM appointment
Got dock right away, by 8:04 they started unloading me. (Full 53 trailer to unload)
Finished at 8:33
Trailer unlocked at 8:34
I was dealing with two gentleman during check in, no issues.

5/5 for the quick unload

I don’t know why people shitting on this place but Anthony was very professional and helpful yes it is tight to maneuver but as truck driver you need to know how to do that office door is by door 22

I arrived like 9:00 and they unloaded in 90 minutes, no bad... but tight for parking

Place is very tight if you have a longer truck. Seems to be first come, first serve.

My review is from the perspective of dealing with this place’s receiving. I was live unloaded. The comments about this place being tight really depends on when you’re here and how busy they are. I will say, I got lucky & managed to see a guy outside in the receiving area who appeared to be the guy in charge. I politely asked him if they had a bathroom I could use and he said they do not have one, but mentioned there was a gas station up the road. I then asked him how long he thought they might take to unload? He got on his radio and asked if they were going to unload door 22 soon, and they said they would begin immediately & sure enough, they began unloading. Once they start unloading it goes fairly quick. There is a Shell gas station/truck stop up the street at the corner of North/Northwest Ave, but it was full when I rolled past it at 5:45 am. The aerial shows it to be a midsized truck stop. And there does appear to be a certified scale. I’m giving this place 3 stars because they don’t have a place for drivers to use the bathroom, but the employees are at least friendly. Perhaps they use to have a public restroom & drivers constantly left a mess or clogged the toilet, who knows. But they should have a porta John. No overnight parking either.

No overnight parking
There is a gate
No public restrooms

Very congested and tight. Make sure to read the signs before you enter the warehouse for delivery or receiving. Hard to make turnarounds in the warehouse. You can damage your truck. Easy 4 hours for loading.

Parking is very tight trailers blocking docks i had to blind side 2 different workers telling me different docks. One worker said the trailer movers don't care where they put the trailers once you get turned around its a easy dock to park

Bad place ever
If there is ZERO that's too much
Black list

They let me go for something I had no control over but that's how they do things.

Receiving Open at 6:00am and it's very small space for trucks

Impossible to get in contact with. Very inconvenient. 0 stars if I could.

Worst place to pick up a load. Think about 7-8 hrs.

TRUCK DRIVERS!!

Check in for RECEIVING is at door 22.
They might unload you on the other side.

This place is not good I come here 08:00am I’m still waiting it’s 1:00 pm they don’ even call me yet .don’t come here if you come good luck

I waited for more than an hour for a person who would accept the unloading

VERY SLOWWW