All reviews for Hearthstone Heating & Air Conditioning

I was thoroughly impressed with Hearthstone's response to my urgent issue. After a chaotic Christmas Day, I called at 7:45am the next day to report a furnace problem during a polar vortex. A technician arrived within 30 minutes and had the repair done in under an hour. The service provider, Zack, was extremely courteous and professional throughout the process.

Hearthstone has been taking care of our heating and cooling system for over a decade. We've had them inspect and maintain it annually since then. The technicians are reliable, tidy, and professional, making the whole experience hassle-free. Their service is top-notch, and we wouldn't hesitate to recommend them.

We're satisfied with Hearthstone's routine maintenance for our furnace and humidifier. They do a good job in the Westmont area, and we'd suggest them to others.

Hearthstone has maintained my condo's HVAC systems since 2012. Friendly, knowledgeable techs deliver excellent service consistently.

I've been consistently satisfied with Hearthstone Heating & Air Conditioning. They show up as scheduled, treat my property with respect, possess in-depth knowledge, and offer fair rates. I recommend them to anyone seeking reliable, high-quality HVAC services.

We've relied on this company for our heating and cooling needs for over three decades. They're exceptional professionals who consistently deliver outstanding service. Their emergency response times are lightning-fast, and their punctuality is impressive. The work is always thorough and completed correctly the first time. They handle large or small projects with equal ease. Pricing is reasonable too. Overall, they provide top-notch expertise at an affordable price - a rare combination that makes them a pleasure to work with.

Paul did an amazing job. I called as soon as we woke up to a freezing house at 7am, and he arrived by 8am. He quickly diagnosed the issue within five minutes and had the faulty furnace motor replaced by 8:35am. The service was reasonably priced, friendly, and impressively fast - no surprise charges or extras. I'd highly recommend Paul and Hearthstone for future repairs; they've got my business on speed dial if needed again.

I replaced my old HVAC system with a new Carrier furnace and heat pump/AC system, courtesy of Hearthstone's expert recommendation from Dave Selke. He accurately assessed my home's needs and provided competitive pricing. Throughout the process, from initial consultation to final installation, Dave ensured everything ran smoothly. I wholeheartedly endorse Hearthstone for a hassle-free and affordable installation experience.

We've been with Hearthstone for years and they're top-notch. Great service, no fuss or delays. Always reliable and honest. Can't recommend them enough, thanks for the consistent quality.

We've been relying on Hearthstone for two decades now. They helped us cope with an antiquated AC and furnace system back in the day - a design that was more trouble than it was worth. We tried to make do with that setup for far too long, but 10 years ago they installed a brand new Carrier system. They made some tweaks, like altering the ductwork, which paid off big time. The system breathed new life into our home's comfort level. That is, until recently. During a routine service visit, Dave noticed an issue with our electronic air cleaner and took it upon himself to fix it. These guys genuinely know their stuff - they're knowledgeable, professional, and always there when we need them for HVAC maintenance.

We've relied on Hearthstone for years, and their recent visit was no exception. Their technician showed up promptly and got to work efficiently, making sure our furnace was in top shape for the cold winter ahead. Their professionalism and attention to detail are greatly appreciated - a reliable service provider indeed.

Hearthstone installed my new furnace yesterday and exceeded my expectations. Each technician was knowledgeable, professional, and took their time explaining options. The team's dedication to ensuring customer understanding was impressive. Even the president visited and spent over two hours assessing my needs to provide a tailored recommendation. I'm thoroughly satisfied with the service and trust Hearthstone completely; they've earned my loyalty and endorsement.

Our tech, Peter, was spot on with his expertise and speed. We've used them for a while now and would definitely suggest. The staff is top-notch, always cheerful!

I highly recommend this service provider. My parents have been using them for over two decades and when they expanded to my area, I was thrilled. A huge thank you to Dave, Peter, and Paul for putting in a lot of effort to fix my upper AC zone after it failed. Although the repair wasn't successful, their willingness to offer alternative solutions made me feel valued. Their hard work and dedication are truly appreciated.

Hearthstone was a pleasure to deal with. They sent someone over immediately when I had issues with my air conditioning, and the issue was resolved quickly by their technician - couldn't ask for better service.

We recently bought a heat pump from them and it's working well. They did a good job understanding our needs and explaining how the system works. The staff is trustworthy, efficient, and considerate of our home. David Selke, the general manager, seems to be doing a great job leading the team. We're happy with the service and would recommend this company for heating and cooling solutions.

We've been relying on Hearthstone Heating and AC for years, with multiple HVAC units in our house. The team consistently impresses with their prompt service, expert advice, and dedication to customer satisfaction. Diana always makes scheduling a breeze, despite the complexity behind the scenes. This company genuinely prioritizes its customers and employees, reflecting in every aspect of their work.

I've had Hearthstone and Peter fix my heater twice over the past four years, and both times were great experiences. Peter's expertise shines through - he answers questions thoroughly without ever making you feel silly for having them. His professionalism is spot on; I'd wholeheartedly endorse this company and Peter to anyone in need of reliable service.

I had a complete breakdown of my old central air conditioning unit when temperatures soared over 90 degrees a few weeks ago. It was 18 years old and no longer repairable. A referral from a neighbor led me to Hearthstone Heating and Air Conditioning on 61st Street in Westmont. I spoke with senior technician Dave, who arrived promptly after our phone call. He recommended replacing the outside unit, which he inspected himself before sending me an email with options.

Dave provided several choices within 20 minutes of my response, and I selected a suitable one to complete the financing process. We arranged for installation just three days later. Before completing the forms, Dave offered to fill my old condenser with Freon to keep me cool for a short time, which it did. On the scheduled day, he arrived with his team, including Ben and Paul "Junior," and removed the outdated unit within four hours. The new Carrier 2.5 ton condenser was installed seamlessly.

The finished job exceeded my expectations, and I'm thrilled to have a functional central air conditioning system again. This comes with a ten-year warranty and a year of maintenance for the entire HVAC system. The professionals at Hearthstone Heating and Air Conditioning are exceptional, delivering as promised without exception.

I've been a loyal customer of Hearthstone for years, and they consistently deliver top-notch service. When I had a furnace issue recently, Paul was exceptional - he quickly identified the problem and made the necessary repairs. He even went above and beyond by offering to clean my AC unit for free. He applied the online discount coupon automatically, too. Paul's professionalism and courtesy have earned me their loyalty and mine.

Peter was knowledgeable and helpful. He explained his work clearly and answered all my questions without hesitation.