All reviews for Quality Fence Co

Austin was one of the greatest salesman I’ve ever talked to. He didn’t rush me and allowed me to take my time to make sure I got what I wanted and understood the situation. If I needed a fence I would recommend this company! Thank you Austin for such great service.

I had a 6’ board on board treated pine privacy fence installed by Quality Fence Company on the Eastside of Indianapolis. 2 gates, one double-gate at 8’ total wide). Everything went smoothly and the price was better than all other quotes from reputable companies (roughly 20-35 per linear ft). Start to finish took 4 business days which included tear out of old chain link fences and a tree removal. The workers were nice and professional. Billy was extremely kind and Joe was especially prompt and is an amazing craftsman of his trade!

I couldn’t be happier with my experience with Quality Fence Co! The whole process from the beginning even towards the end was smooth and professional. Austin, was incredibly knowledgeable and took the time to walk us through all our options. He wasn’t pushy at all, just honest, helpful, and genuinely invested in making sure we got exactly what we needed. The installation was quick and efficient, and the quality of the fence is amazing. It has completely transformed our backyard. If you’re looking for a reliable fencing company with great customer service, I highly recommend Quality Fence Co, ask for Austin, as he’s the best.

These guys were wonderful! We did have a hiccup with communication in the beginning, but they made it right. Joe did an excellent job of putting up this fence!! He ROCKED it!! I could not be happier! This fence looks fantastic!! :) :)

I am very satisfied with these guys and so happy to have a great looking job. Dave was on top of everything and gave great communications. The crews took care of my requests and were always professional with me. Perfectly straight line posts and 450' of tight chain link. I'm a happy camper. Thanks for the great fence.

I recently had the pleasure of working with Quality Fence Co. on a fencing project for my property in New Palestine, Indiana, and I couldn’t be more satisfied with the results. From the very first point of contact to the final installation, this company exceeded all of my expectations. What made the experience even more special was working with Austin, the salesperson, who helped guide me through the process with professionalism and dedication.

1. The Sales Process with Austin
Being from New Palestine, I always like to support local businesses, and Quality Fence Co. proved to be a fantastic choice. Austin, the salesman I worked with, was a key factor in my positive experience. From the moment he arrived for the initial consultation, I could tell that he was knowledgeable, professional, and genuinely interested in helping me find the best solution for my needs.

Austin took the time to walk me through the various fencing options, helping me understand the pros and cons of different materials, designs, and price points. Whether I was looking for something simple or more decorative, Austin ensured that I had all the information I needed to make an informed decision. He patiently answered all of my questions and offered suggestions based on my goals for privacy, security, and curb appeal.

What impressed me most about Austin was his attention to detail and his ability to tailor his recommendations to my specific property and preferences. He didn’t just offer a one-size-fits-all solution; instead, he worked with me to design a fence that would blend seamlessly into my yard while meeting all of my functional needs.

Austin’s communication skills were also exceptional. He kept me informed throughout the entire process—from providing me with a clear, written estimate to explaining the next steps and the expected timeline. The entire sales process felt transparent, and I never felt pressured to make a decision before I was ready. It was clear that Austin’s priority was ensuring that I was fully comfortable with my choices before moving forward.

2. Installation and Workmanship
Once the decision was made, the installation process was scheduled promptly. Joe, the lead installer, along with his team, arrived on time and got to work right away. Joe's professionalism and the craftsmanship of his team were outstanding, and I could see that Austin had helped me choose a highly skilled team for the job.

The fence was installed with great care, and Joe ensured that every post was properly set and every panel was securely attached. The inclusion of a custom gate, which Austin had recommended, was a perfect complement to the fence. The attention to detail during the installation was clear—everything was straight, level, and aligned to perfection.

3. Local Service and Commitment to the Community
As a resident of New Palestine, it was especially important for me to work with a company that understands the needs and values of our community. Quality Fence Co. not only delivered exceptional service but also demonstrated a genuine commitment to local customers. Austin’s personal approach made me feel like I was working with someone who truly cared about the outcome of the project.

The crew, under Joe’s leadership, worked diligently and efficiently. They respected my property, cleaned up thoroughly after the installation, and made sure I was satisfied with every aspect of the project. I felt like they were part of the New Palestine community, and that sense of trust made the whole process smooth and enjoyable.

4. Final Thoughts
In the end, I couldn’t be happier with my new fence. Austin’s expertise and attention to detail, coupled with Joe’s professional installation, made the entire experience top-notch. The fence not only meets all of my functional needs but has also enhanced the beauty and security of my home.

If you’re in need of a fence, you’re in the right spot!

David’s company has put in two fences for me. Both of them were done quickly, professionally, and they understood my needs based on homeowner association restrictions. Joe installed both fences and did a great job. Greatly appreciate

Had a great experience with Quality Fence Co. We got a vinyl-coated chain-link fence installed and, due to a supplier issue, David upgraded us to commercial-grade fencing at no extra cost. They also coordinated with a landscaper to take down a tree and a bunch of bushes that were in the way, which made the whole process way easier. The team was professional, communicative, and the install went smoothly. The fence looks awesome and feels super solid. Really happy with the quality of the work and the service—would absolutely recommend.