All reviews for Baptist Heating & Air, Inc.

They have been servicing our HVAC for years. So friendly, always shows up on time, and provides great service for a very reasonable price. We’re getting ready to move and we will hire them for the new house too!

From the first call to request help, the service repairman was polite and very helpful. He assured me he would be here today, called ahead to inform me of the time, and arrived as he said. He quickly repaired my furnace and answered all of my questions!!

Rob was outstanding and took the time with me during our moment of crisis when our hvac went out suddenly and we were getting several quotes. He came out same day and went above and beyond! Thank you!!

Baptist quickly and correctly diagnosed the problem. He explained the cause and effect of the problem. While working on the furnace, he explained each step and quickly finished the job. Everything worked correctly, and the cost was 33 percent less than I expected.
I highly recommend Baptist Heating and Air.
John

Sorry for the late review...BHA was sent out last December/January after my heat pump was icing over terribly. A man came out and wrote up the work order and sent it through the Home Warranty. A few days later the company came out on time and did the repairs...The original person who did their assessment might have missed something as the unit worked better however it still had problems defrosting. The owner of the company, who was really awesome, came to my house in the middle of a cold A** Saturday night and looked at the unit himself when i told him the issues. He checked it over told me his thoughts and again within a few days the company was back out making repairs...since i didn't contact my home warranty company first i thought for sure i was going to get stuck with a big repair bill. BHA said they would take care of the HW and I never received a bill and the unit works just fine.....I would definitely use them again.

Such an amazing and honest company. I truly appreciate Rob. Always takes care of us, tells us the truth, and doesn’t over charge. I highly recommend him to any and everyone!

We just had our Warranty company call a Heating & Air company. They sent us Baptist Heating & Air. We were so please we the work the professional tech that was just here. Not only did he repair the needed work, but explained all prior to the work. Very neat and will be someone we will call from now on.

I’ve been using them since 2013 for all maintenance and repairs. Great service and prices. We moved out of state and they were able to ship me the parts I needed. Great company, and would highly recommend!

Rob was fantastic, knowledgeable and explained everything as he was working. He was upfront on what the cost of service for the repair would be before doing the work. I would absolutely recommend him to anyone.

We’ve trusted Rob at Baptist for 10+ years now. At multiple homes and through several heating and cooling units, Baptist Heating & Air are still the only ones we trust to be responsive and get the job done right for a fair price. We couldn’t be happier and would highly recommend Baptist Heating & Air.

I am confident Baptist will always provide Quality service at a fair price. They have friendly and considerate staff and their expertise solving HVAC issues is impressive. They thoroughly explain the service needed and resolve the issue promptly.
When it came time to replace my system they again clearly explained my options and went above and beyond taking care of our needs.
I heartily recommend Baptist Heating and Air for anyne's HVAC needs.

I called Baptist with a question about my unit. While my rental was not in their service area, they were so kind as to instruct me what I was probably looking at as far as what the problem was, and what probably would need to happen, as well as telling me a general idea of cost range. So when I did find someone who came to my area I knew what I was talking about! I really appreciate their kindness and going out of their way to help someone for a job they were not even going to be doing!

Baptist Heating is the best! They installed a new furnace and air conditioning system in my personal residence. They called and returned to inspect the operation several weeks later. After one season in use, my wife and I are most pleased. The system is high tech, has multi speed fan system making it very quiet and efficient. Call these guys and expect a qualified serviceman and an honest company to respond.

I called 5/31 because my a/c w wasn’t working. Rob was here by 9:30 am the next day! He found the issue quickly and fixed it with no problem. I would definitely call them again.

I had a different company replace my compressor because the air quit working and that’s what the guy said was wrong. He replaced it then was telling me I was having a issue with my breaker panel and a few other things that wasn’t making since on why it wasn’t working after I paid him. Then said he was coming back and never did. So I had another company come out and they couldn’t figure it out and said they think the new compressor is bad. So then I called Baptist and Rob came out and figured it all out. The compressor wasn’t bad, it was the previous installer wired it wrong and a few other things he did wrong that Baptist found. Baptist is the only people I will ever be calling again with any HVAC needs!!

I have used Baptist HVAC for years. Most recently they installed a HALO air purification system. They have always made cost effective recommendations and their work has been very professional. They have worked on a multi system in a home built in 1905 and a single split system in my current home built in 2017. They significantly improved both systems. I highly recommend them

The gentleman showed up at 9 pm as I was his last appointment. Even though I wanted to go to bed, I was extremely grateful he came as promised. They are expected to get all of their appointments done before they go home. I felt so bad that he had to work so late. He was so sweet and didn't seem bothered by working late. He couldn't duplicate the problem, but replaced the part that would've caused the issue I explained. He explained everything thoroughly to me.
Thank you for coming the same day we were having the issue. My heat is actually working now.

Recently had to have the furnace replaced Baptist came in on budget and had the job complete in a timely manor. Rob has always treated my family fair. Would not hesitate to recommend them to anyone

Everyone who has come out to service my furnace and air conditioner has been extremely knowledgeable as well as kind. Prices are good and work is excellent. I have recommended Baptist Heating & Air to numerous people. I trust them.

We had water leaking from air handler in basement - clogged drain - came same day and fixed quickly for us. We had them install the entire system for us several years ago, including ecobee thermostat, high efficiency heat pump, 4” filters, UV light and whole house humidifier. Very happy with system and service we receive

They were very responsive and came within a few hours and fixed my furnace very quickly by replacing the igniter. Later I had a concern about my bill and Tammy was professional and responsive. She handled the question immediately. Very happy with the work of the technician and customer service of Tammy!