All reviews for Hope Plumbing, Heating & Cooling

We have a house in Indy that we rent to our daughter. The main drain line was clogged and found that a section needed to be replaced due to tree roots. Everyone my daughter and I dealt with were very nice and professional. They were maining able to deal with her with just a couple phone calls to me to confirm things. They were very upfront about everything and even gave us photos of the problem area and also the repair during different stages of it. We will definately be using Hope Plumbing if any future needs arise and would highly suggest them to others in need of their services.

I want to say Jake D. Is a hell of an employee. He did an amazing job, great people skills and a good reputation for the company and whom ever his boss is . I can not stress it enough how happy I am that I met this guy . I was having a horrible day and he turned it around with his amazing energy and fast service. Shout out to both. Thank you guys for having amazing people on your staff board

I hired hope plumbing to come out and replace a hot water heater and re plumb the piping.
Austin was the main tech that came out. He took his time explaining all the work he was going to do. After the job, he explained everything he did and how my hot water heater was set up now.
We had some crazy piping for our hot water heaters and he replaced all of it and cleaned it up. (See before and after pics.)
He and his partner did an outstanding job and ensured that I did not have any more questions before leaving. I highly recommend Hope Plumbing and Austin.

We had a leaky bathroom faucet in an older (50,70+, who knows how old, really?) home. We were able to contact Hope Plumbing, and the office staff was able to take pictures and check that they were able to do the work before sending the technician out. "We showed with our manager and we can do it!"

The Technician, Michael, called 30 min before arrival. He was knowledgeable and to the point. He checked the water main shutoff, sump pump, and softener shutoff before starting work. Then he started work on the valve problem. When he was unable to pull the valve stems out (broke off in the valve piping), he went and got a new 2-handle valve fixture and installed it. He was transparent, knowledgeable, and explained what was going on as he worked. He took care with his tools and equipment to keep the area clean, and was timely and thorough in his work. He finished the valve replacement, including cutting out the old valve fixture and soldering the new fixture in, installed new corresponding handles, and caulked the handle openings (picture taken before caulking complete).

The finished product looks good and doesn't leak! Plus we're now comfortable that we have hardware that will last a long time. All in all, very happy with the experience, and we'll be back to Hope Plumbing for our future old-house plumbing needs.

Photos are some before-and-after, you will be able to tell which is which!

Seth drove from Anderson to Franklin on a rainy afternoon to install an outdoor water spigot that was broken. We had been gathering estimates to no avail. He was nice enough to come the afternoon we called. He did an excellent job during a thunderstorm. The price was reasonable and he was able to reconstruct other plumbers mistakes and we are very grateful. I recommend Seth highly and will spread the word to family and friends. Will trust Seth with any plumbing work needed in the future.

I had a clogged drain. I called Monday evening and they were able to get someone out Tuesday morning! Cartavious did a great job! Even recommended what products to use and where to get them to help keep the drain lines clean! I really appreciated the great customer service from the person who set up the appointment and Cartavious who came out!

I had an excellent experience with Hope Plumbing! Brian was professional, knowledgeable, and very respectful throughout the whole process. He took the time to explain everything clearly, worked efficiently, and made sure the job was done right. It’s rare to find someone so reliable and courteous—Brian truly went above and beyond. I will definitely recommend Hope Plumbing and will call again in the future.

We called in the morning with an active leak and Hope plumbing showed up very quickly. Brandon was friendly and communicated each step of the way. Price was very reasonable for all of the work that he was able to perform.

This gentleman was amazing!! He was exceptionally polite, during our crisis, & walked us through everything. He took the time to explain where the influx of water was coming from and answered all of our questions. His customer service was impeccable as he walked us through what needed to be done. This was after 10pm and we sure appreciated his prompt response & professional expertise! We will be using your services from this point forward. I appreciate your rapid response. His honesty was also recognized by my husband and I. Thank you!!

Came and blew out the blockage—-will be scoped this afternoon. Service was same day I called. Everything was explained before the service was done. Will definitely call Hope again. Got the membership—best deal.

We had a sewage emergency three days prior to Thanksgiving. I gave Hope plumbing a call and they came out the very next day to assess what was going on. Unfortunately, our tree had grown into our clay pipes (because of course they were clay pipes). Our main sewage line busted and was leaking into our crawl space. The following day we had the Excavation crew out digging up our yard and tearing down said tree. Specifically, Cody did a fantastic job. He kept us up on everything that they were doing and was unbelievably kind. They did a very fast and efficient job. The price was below what was shown as 'average' for a full house to street excavation and we were also given a lifetime transferable warranty. Having the crew come out and finish the job so quickly was very kind and they made a stressful situation much more bearable. If you're ever in our unfortunate situation (which I truly hope you aren't) I would recommend giving them a call.

We came home from a vacation at 5:30 pm last week. I walked into the house and it did not feel like the 68 degrees like | left the thermostat on. The house was down to 52 and it was 9 degrees outside.
The furnace was not working. I called Hope Plumbing and Sarah answered the phone and said she could get someone out soon. Mike came around 7:00pm and after 15 minutes of looking at the furnace, said he knew what the problem was. He had to pick up parts but could fix it that evening.
He explained everything in detail of what the problem was and how it happened due to lack of inspection maintenance and neglect from the last company I had for two years.
By 10:30pm we had heat back operating and Mike Heisserer from Hope Heating was the hero. Never complained about working late that night and even texted us the next morning to see if we were alright!!!
Great service!

Frye Electric is now part of Hope Plumbing, everyone was awesome from start to finish! I called for an estimate, Greg came out next day and gave us a very reasonable quote for several things we needed done. Once signed, technician scheduled within just a few days. Jimmy and Jason were awesome, very professional, knowledgeable, and very thorough!

We had a plumbing emergency main line clog. The Hope Plumbing on call team got John Moody to come over and service it for us. He was excellent and extremely nice. He thoroughly assessed the situation and got us through our stressful time. Also was able to explain the next steps and what to expect. I highly recommend this company and cant say enough nice things about John! The cost I felt was quite fair for the job and he also noted the company treats their employee's well another plus to using a company that cares about their employee's!

Richard showed up promptly and was able to diagnose, address and fix my water problem before the two other companies even called me back. Very thankful for his kindness and support during a very challenging day. He explained everything throughly and made sure everything was working again before he left. I have always had amazing experiences with Hope Plumbing.

I recently had the pleasure of having Grant Goff come out and fix our shower, even do he was super young and had me nervous at first.I couldn't have been happier with the service he provided. Grant's professionalism and attention to detail were evident from the moment he arrived. Not only did he promptly assess the issue with our pipes and faucet, but he also took the time to thoroughly explain the necessary repairs, ensuring that we understood the process every step of the way.

What truly impressed me was Grant's proactive approach to the job. He not only addressed the immediate problem but also suggested additional improvements, such as installing an access panel in a closet behind the shower pipes. This attention to detail and willingness to go above and beyond truly set Grant apart from other plumbers I've worked with in the past.

Throughout the repair process, Grant demonstrated a high level of expertise and skill. He completed the job efficiently and effectively, leaving us with a fully functional shower and peace of mind knowing that the work was done to the highest standard.

I highly recommend Grant Goff to anyone in need of plumbing services. His professionalism, reliability, and commitment to customer satisfaction make him a top choice for any plumbing needs. Thank you, Grant, for your excellent work!

Before and After pictures are attached.

I'm so pleased with the service from hope plumbing on installation of our water heater. Nolan and Kyle were so professional and did an excellent job. Nolan went above and beyond checking the gas line throughout my attic for safety and he even noticed a running water sound and repaired an issue in our bathroom. I truly appreciate these two kind guys and the fantastic service! Thank you!

Jake and his assistant were a joy to help me with my problem. They were very professional, neat and knowledgeable. I would Recommend them to everyone.

Big shout out to Jake Cotton and Jace Johnson these guys were AMAZING!!! They originally only came to fix the heating element on our water heater, and they absolutely SAVED our home by finding a leak before it had the chance to do any damage. They replaced the old water heater in such an efficient manner and really stayed professional throughout the process. If you need anything fixed they're the guys you want coming to your aid💯💯. Definitely going to recommend Hope Plumbing, Heating & Cooling to all my friends and family, and if you're reading this thank you Jake and JC 😂😂 10/10

Last week, I called Hope Plumbing Heating and Cooling, and I requested services to install a garbage disposal in my kitchen. The young lady, who answered my call was very good assisting me with my issues, then we made an appointment to have a plumber technician to come to the house, and few days later. Kristoffer came to do the installation, he was good, quick, and very professional. We like the services that Hope Plumbing and Cooling provides to his clients. I will definitely call Hope Plumbing the next time I need a professional plumber.
Thank you Hope Plumbing Heating and Cooling for your services.

Highly recommend! Cartavious did an excellent job of resolving my slow draining sinks and clearing the clog/buildup by clearing the branch line. He was punctual, polite, and professional and did a great job including tidying up afterwards. I appreciate his hard work!