All reviews for Plumb Doctor
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Alijah came to our house to replace our kitchen faucet. He was on time, quick, and seemed like a genuine person. We really enjoyed him! Highly recommend and will definitely be using this company again in future!
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Jason came out today from Plumb Doctor to help with my shower that wouldn't shut off. He had the parts needed to fix the faucet but once opendo he realized he needed more tools to undo a stripped screw. He didn't complain, ran to LowesL came back and he was done in a jiffy. Very good customer service! He communicated well and made sure I understood what he was doing. I will definitely use Plumb Doctor again.
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We scheduled for next day service to replace a leaky garbage disposal and add a couple of new shut offs. The whole process was great, and service technician was personable. Easy to schedule, all tracked via a phone app, and reasonable prices! Absolutely would use again! Thanks!!!
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I had to call plumb doctor due to a backed up garbage disposal that was making my house smell wretched. Jamie got me scheduled right away and John and the guys came out and did a excellent job repairing the problem at a lower price than the other 5 companies that I had called to get quotes from. I will no longer waste time looking for another company to fix any type of plumbing problems in the future! I assure you that the team at plumb doctor is the most professional and affordable company in there field!
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We had Ricky replace our broken faucet with our new faucet. I was planning on doing the swap myself, but ran into an issue with the house's water supply lines having a push stop valve instead of a ball valve. Not wanting to mess something up, i called Plumb Doctor, and they sent someone out within a business day for a quote. The quote was reasonably priced, and Ricky did a great job installing the new stops and faucet. He even spent the time to clean up a few spots of water, ensuring that his work was complete and tidy. I would recommend them for anyone needing any plumbing work.
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Had pleasure to work with Steven with my urgent clogged toilet issue, he was very responsive and scheduled next day service. He addressed the issue and further scoped the property for issues. Definitely will use his service again. Highly recommended!
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Had my sump pump back up 3 times in 3 days, was using a different plumber. Plumb Doctor came out went above and beyond the call of duty. Dustin was the technician and stayed till 9 pm. To fix the pump. Also my hot water tank was ruined in the flooding. He replaced it and made sure we were up and running before he left. Highly recommend.
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Miguel was very friendly and professional. He made sure to take the time to educate us on all of the recommended and needed work which we really appreciated. While we did not use plumb doctor this time however we will be considering them for our future needs.
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Ricky came to my house and did an awesome job! We had 2 separate leaks and jumped through hoops to correctly diagnose and treat them. He even put up with my dog trying to help the whole time. Awesome guy and awesome work done. We’re very pleased
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Jason gave us the lowest estimate for the variety of plumbing issues we had, but I would have hired him even if his estimate had been higher. He was friendly, knowledgeable, and completed the jobs in a couple of hours. Well done!
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Steven and his team have been a preferred vendor for all my homeowners clients for years! As an insurance agent, its so nice knowing my clients are in great hands always w him and his team. I wouldn’t hesitate to personally use them either!
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Tim was great! He explained the repairs clearly and was finished in a reasonable time. Very polite and friendly. Left the area just like he found it, no mess. Previous plumber from another company that first repaired gave me some song and dance about having to replace the subfloor. Tim echoed what I thought at the time...the prior plumber was out for money by doing unnecessary repairs. I will recommend Plumb Doctor to all of my friends.
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Had a leaky faucet and was worried about water damage to my home! Gave Plumb Doctor a call and they had a tech out the following morning. Dustin was the tech, he came in and found the problem immediately! He assured me that if the leak was fix ASAP I’d have a big problem! So Dustin went and got all the things needed and got the problem fix in no time! Dustin did an Amazing job and was really personable! I’ll be calling these guys back if I have any other problems pop up!
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I have used plumb doctor twice now, once on a rental home we own and then, on our personal house. Both times they have showed up on time, were personable, and best of all gave me a great price when other plumbers wanted to charge me twice as much. Highly recommended if you're looking for a reliable honest company! Thanks again!
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From the first initial call they did a good job with communication. The technician that came in the house explained possible issues and how to fix it. The communication was consistent throughout the visit. We had a small problem that ended up being part of a larger problem and they were good at diagnosing it quickly finding a solution and completing the work. Would certainly use their service again we needed.
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Scheduling was very convenient and they even were able to come out earlier than expected. Jamie was very friendly and professional as was Jason. Jason was able to come out early and get us fixed in no time! I now feel like we have a ‘guy’ when we need a plumber.
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Needed our water heater and water softener replaced and this company was extremely prompt and professional, and the cost was very reasonable. Got it all done start to finish within 3 days. Thanks specifically to Jared and Damion for the quick installation work!
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Josh came out to inspect our problem on the very day we called for service. He was flexible and accommodating to our schedule for the repair. Plumb Doctor worked hard to fix our problem and Josh was so easy to work with. We will use this company again for sure!
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Plumb Doctor backs up their guarantees on work. Six months ago they replaced our sump pump. The home warranty company, that they no longer do business with, would only cover part of the repair. They recommended work to be done, but it would be at additional cost. We trusted them and they did good work.
Flash forward six months and our sump pump broke down, but was under manufacturer warranty as well as workmanship. We quickly found out that Plumb Doctor was no longer doing business with that particular home warranty company and the initial discussion was one around that company being responsible. We had also stopped doing business with that home warranty company because of poor service and experience so, we were worried this would be a problem. However, we had the recommended extra work done and paid for it. This is where Jaimie from Plumb Doctor was amazing. She conveyed our story and situation to her bosses and staff as well as kept open communication with me. This was extremely important considering my basement was about to flood all over again.
So, within a short period of time Jaimie arranged for Ricky to be at our house that afternoon. Ricky found the primary pump had failed, replaced it on the spot and fixed a leaking pipe. Plumb Doctor was responsive. They were considerate of our situation and time. Finally, they backed up their guarantee on work.
Thank you Jaimie, Ricky, Jason (who had done the original work) and the Plumb Doctor Team. You have plumbing customers for as long as I'm around. -
I usually resist doing reviews, but I feel compelled to write one now. My kitchen and garage flooded in the late evening. I researched plumbers online and became overwhelmed with the massive list of names to contact. Tried reaching out to some with little to no success. Was told because of Holiday week I would be waiting awhile. Nearly at the limit of my frustration, I called Plumb Doctor. Literally within minutes, the Van pulled into my driveway.
My tech was named Chris. We were so impressed with his kindness and patience, not to mention his abilities and professionalism,that we immediately realized we were in good hands.He quickly diagnosed the issue and we were up and running in short order.They are now our go to plumbers along with family and close friends. THANK YOU PLUMB DOCTOR ! -
I couldn't recommend Steven and Plumb Doctor more! I had a plumbing emergency that required a cleaning and restoration company's involvement. They recommended a fantastic company, and were able to come right away and work with the restoration crew with timing so they could get in to fix the issue very quickly and get us back living in our house as soon as possible. They walked me through the homeowner's insurance filing process for the repairs, were very professional and thorough, and checked in afterward to make sure everything was good. They even unhooked a troublesome washing machine so the restoration company could demo the area they needed. Everyone I talked to at Plumb Doctor was incredibly helpful, including Steven, Ashlyn, and the other plumber who was assisting. This is definitely the company I will call if I ever have a plumbing need again.