All reviews for Affordable Heating and Cooling LLC

Rob and Dave arrived promptly and efficiently, addressing my various air conditioning issues swiftly. Both were extremely courteous and competent professionals who handled the situation with expertise. Their service exceeded expectations and I would highly endorse them to others, planning to return for all my HVAC needs going forward.

Our furnace gave out last month, which was a costly blow - we'd been searching for a replacement for ages. After checking multiple providers, Affordable Heating and Cooling stood out for its competitive pricing, efficient equipment, and reliable maintenance services. What really sealed the deal was their willingness to accommodate our needs: they installed it on a Sunday, recognizing my husband's health concerns would be severely impacted by regular cold snaps. They proved themselves to be considerate and accommodating. The team also handled all the paperwork for the rebate with us, hauled away debris, and left everything spotless after completion.

We reached out via email on a Sunday morning and got a call back from Rich, who showed up the following day to assess our heating and air conditioning needs without delay. His professionalism and attention to detail were impressive as he took the time to ask questions and understand our requirements. He conducted a thorough inspection of our systems and presented options in an unbiased manner. We appreciated his honesty about potential solutions - if there's a cost-effective way to address our issues, he'll let us know.

After receiving two other estimates that far exceeded Rich's quote, we chose him due to his expertise and reliability. His installation was completed on schedule, with everything left spotless. He even followed up multiple times to ensure the job was done perfectly. We're extremely satisfied with our experience and won't consider anyone else for our future needs.

We hired them for new duct work on two houses three years ago and again last year. After calling all nearby numbers near Valpo, we were pleased to connect with Rich. He's straightforward, trustworthy, and an expert in his field - we appreciate his professionalism and fair pricing. Given the experience, we can confidently say they're the top choice for our area.

Same day service to fix our AC. Fair pricing and courteous staff. Highly recommend.

Update
The team showed up quickly, even within an hour of calling. The owner assessed the situation promptly. Although our old furnace finally gave out, they got us set up for a new install in no time. They arrived early the next morning and worked diligently until it was done. Now we can enjoy a peaceful home without the constant rumble of machinery - a huge relief!

This company is top-notch. They did a great job on the rebuild, especially in Duneland 2024. It's clear they prioritize giving back to their community. Highly recommended for affordable heating and cooling solutions.

Here is the rewritten review:

Called because my AC wasn't working and it was getting sweltering. The technician showed up on schedule. They identified the problem and fixed it. The tech was knowledgeable and explained what went wrong, answering questions honestly. I've used Affordable twice for issues with my old furnace/AC unit, and I'd highly recommend them to anyone - they're always great! If you have AC or furnace problems, skip everyone else and call Affordable first. You won't regret it.

We wanted to express our gratitude to Rich Hollingsworth and his team for doing an excellent job installing our new furnace. From start to finish, they were professional, knowledgeable, and genuinely helpful. Unlike some salespeople we've encountered, Rich was refreshingly low-pressure and took the time to explain everything in a way that made sense to us. He walked us through every step of the installation process and showed us exactly what he was doing, making sure we understood how all the parts fit together. His crew worked efficiently and quietly, which was a big plus since they were working in our basement. We're already looking forward to having them back out when we need our central air installed this spring. Thanks again for your kindness and service – Mike and Evelyn Eads

I recently had a disastrous experience with another heating and cooling provider, so I jumped at the chance to try Affordable Heating and Cooling. They more than made up for it - their customer service was top-notch and refreshingly honest and fair. The service technician was outstanding too. It's clear this company prioritizes its customers, which is really refreshing.

Rich responded quickly and was very understanding when I called in with a same-day request. He put me at ease with his friendly demeanor, making the conversation feel like talking to my dad about our furnace instead of dealing with a faceless company. His explanation helped me prepare for potential future issues, giving me peace of mind.

Dave and Jim did an excellent job, showing up promptly at the scheduled time and getting straight to work. They completed the repairs within the hour and restored my air conditioning functionality. Their explanation was clear and concise, making it easy for someone like me to understand. I would highly recommend this HVAC repair service to anyone seeking a trustworthy and honest experience.

Rich's company delivers on its promise of affordability. Professionalism is evident in Rich and Brandon's work, with a timely arrival and warm demeanor. I won't consider anyone else for my heating, ventilation, and air conditioning needs. Their service was top-notch.

I'm extremely satisfied with the work and customer service provided by this company. The owner personally inspected my 21-year-old air conditioner and took the time to understand my attempts to repair it, including replacing the capacitor. Despite trying various fixes, I was stumped. The technician correctly identified a faulty contact on the compressor and replaced it efficiently, completing the job in under 30 minutes. What impressed me most was the attention to detail and willingness to explain each step of the process. The service, information, and value for money are unbeatable - I'll definitely be using them again.

Had a fan on our furnace fail, called at 7am to get someone over by 10. The tech showed up around that time, but I had to follow up with Dave since he said he'd be running "early" - thankfully, he arrived soon after. The repair was done before 11 am and the technician even took me on a little trip to pick up a part. We were thoroughly impressed with the service, which was top-notch courtesy of our tech, who was professional and courteous - we're extremely satisfied and would highly recommend this company.

Excellent Service!

Rich was courteous from the start, arriving at my home on a Saturday within an hour as promised. He efficiently resolved my issue promptly and fairly priced his services. His expertise was impressive, and he took the time to explain everything clearly. I'm thoroughly impressed with Affordable Heating & Cooling's reliability and professionalism. Rich's excellent service has earned my trust - thanks again!

I called this service after my furnace stopped working overnight, leaving my house freezing that morning. Within the hour, two technicians - Rob and Dave - arrived at my home to diagnose the issue. They were clear and explained everything they found wrong with it, what needed to be replaced, and how it should function properly when fixed. The technicians were friendly, courteous, and genuinely helpful throughout the process. They got the broken part replaced within 30 minutes and had me back up and running warm again. Given my thorough review of other companies, this is clearly a standout - I'll definitely be calling them for any future heating needs.

Two years ago, I was bombarded with recommendations from two prominent companies that I desperately needed a new air conditioner and furnace. With my husband's terminal illness weighing heavily on me, I was willing to do whatever it took to keep him comfortable. That's when I reached out to Rich at Affordable Heating - and it turned out to be the best decision I ever made.

Rich arrived promptly within hours of my call, even on a holiday weekend, and gave my heating system a thorough check. After discussing the issues with me, we decided to replace our old furnace due to mouse damage beyond repair. When summer rolled around, Rich came back to inspect the air conditioner and discovered a small hole in the hose that needed attention.

The past two years have been nothing but trouble-free since then, thanks to Rich's diligence. I've saved thousands of dollars by choosing his company over others. Whenever I've had issues, Rich has always responded within hours, providing expert assistance without charging me extra. One instance even saw him simply adjusting the vents for proper airflow - no additional cost.

I'm impressed with this company's reasonable pricing, complete honesty, and exceptional customer service. Their spring and fall visits ensure everything is ready for the new season.

They did a good job replacing my water heater at a fair price. The team worked quickly and professionally.

Rich was fantastic, calling me on a late Christmas Eve when my furnace stopped working, rather than sending someone right away. Instead, he took the time to walk me through basic troubleshooting steps, helping me fix it myself. He's a genuinely kind and reliable guy.

We had a furnace emergency and another service came out. The story's long but here's the short version: Affordable Heating and Cooling far surpassed our expectations. Rich is extremely knowledgeable and pleasant to deal with. He takes his time to address all concerns. What we expected from "Affordable" - they delivered on that, plus reliability, professionalism, attentiveness, and timeliness. I highly recommend them without hesitation.

Rob's repair work on our heater was excellent. He arrived promptly and showed great kindness during his visit. Not only did he fix the issue, but he also took the time to educate us on how to properly maintain our equipment, offering valuable tips for extending its lifespan. His professionalism and courtesy were much appreciated.