All reviews for Council Bluffs Heating & Cooling

They were fast and friendly. Great service!!

Naturally one of the coldest days of this winter my furnace would not start. Called ACM and they were out within a half hour. After a little time they figured out my gas valve was bad. They went to the supply house picked up a new gas valve and had me going within a few hours. Courteous and a decent price. Thank you ACM. 👍

Have had Al and his crew out over the years to replace things and they are always prompt and courteous. During an extreme cold snap Al even asked if we wanted to borrow heaters until they could get our part in the next morning. Our neighbors had recommended them after many positive experiences with them and now my Mom uses them also.

The tech discovered our flue pipe had a slight back-draft issue during a routine furnace inspection. Installed a draft inducer fan to ensure proper exhaust venting and prevent CO from potentially backing up into the house. Tested CO levels before and after. Critical safety fix we had no idea about!

A wonderful encounter with Council Bluffs Heating & Cooling! The technician was courteous, knowledgeable, and amiable. He worked quickly and got there early. He left the room immaculate after making sure I understood everything. The service was first-rate and the price was reasonable. Council Bluffs Heating & Cooling really fulfilled all of their commitments. Strongly advised!

I would probably not recommend ACM . The AC was put in in phases and even though they had the materials they let our family sit for four days in 100 degree weather because they didn't want our insurance company to "stiff" them. They also gave their word to fix a small electrical problem, his words, and then refused to do it. The 3 people that helped were wonderful.

Never called me back

Please check Iowa Courts on line for information related to past performance

Had a house fireUsed Al RubyAs contractorAnd I would not recommend himHe did not come back to finish the job

This company was very unprofessional and they we 3 hours late and didnt even call to tell me they were gonna be late then got angry because i called them. I would not recommend this company. They were very unprofessional and very rude. They don't even deserve 1 star.

Beware. ACM told me I needed a new unit ($4,000). I called a different company who flipped the switch in the back of my house to "on" and my AC has worked ever since.

If it were possible to give zero stars, I would.

ACM did some electrical work on our house before we moved in, and about two weeks after we moved in, everything they had worked on had started to not work. Between my wife and I, we called 6 times in a 3 week span to have them come and fix what they had messed up, and no one ever called me back to set up anything. At that point we got our realtor involved to have him resolve the problem. When our realtor called, the owner of ACM yelled at our realtor, and refused to come and fix his mistakes.

The lack of professionalism, respect, and courtesy from this company is extremely dissatisfying, and I will urge everyone to never hire ACM.

I had Al Ruby replace my A/C and heater which they left a bad weld so all of the coolant leaked out of the A/C. He told me to use the warranty. Well the warranty is only for parts ( which they don’t tell you) and not their workmanship. I will now have to spend an additional $1,200 to fix his flawed work and lack of ownership for his work. Hire anyone other than this company if you want credible service.