All reviews for DM Repair
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Great professional people to work with
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The service guy was very professional. Answered all my questions. Customer service was great.
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Very timely, kind, professional, and fair prices.
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They treat you right! They give you straight forward answers and get you resolutions in a timely manor!
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Great service n no problem!
Fridge is working good now! -
Great service. Andy. And Keri best to work with. Johnny on the spot. Easy to work with.
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Great service. On time, professional, and thorough. Under budget as well. Ask for Andy.
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Furnace wasn’t working. They came out quickly and replaced the part before noon the same day.
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Great work. Furnace went out and was there the same day to fix. Great job
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Called for washer repair, and they were able to get me in next day. Had my washer back up and running for a reasonable price within 20-30 minutes!
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These guys are great! They show up when they say they will, accurately diagnose the problem, and fix it when they say they will. Their technician even vacuumed the dust bunnies from behind my fridge. I super recommend them!
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Professional, efficient and friendly. Solved a problem with our Frigidaire refrigerator freezer quickly and at a reasonable price. Will definitely call them again.
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They were at my house within two hours or less of the time I called even though they said it would be later in the day. Diagnosed the problem with my refrigerator/freezer and just fixed a bad connector instead of telling me something drastic was wrong. Serviceman, Andy, made the repair, checked everything out and cleaned everything up then gave me a bill for $50 less than I would have expected. I would call them again in a heartbeat.
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Had issue with oven. DM Repair fixed issue. Was covered by warranty. Jad met us on time, was quick and thorough both times. Keri was delightful to work on the phone. Recommend!
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We bought Samsung refrigerator from HD back in 2015. In early 2018 it quit running. Got in touch with DMRepair. They responded quickly. Andy checked it out and inverter board was bad. He replaced it promptly. A few months later the unit quit again. This time it was compressor. It was still under warranty but getting anything from Samsung was a joke. The closest service representative is in Omaha. Andy came and checked it out and replaced it. The warranty fight with Samsung was a joke!
Recently the ice maker quit. We called DMRepair. Andy came down and the heater in the ice maker was faulty. He ordered new one and replaced bad one. There are some local service companies that do not work on Samsung refrigeration. Call DMRepair!
Great service. Fair pricing. -
DM Repair was sent to repair my appliances by AHS warranty company. They were very prompt and professional. Neil at the office was very helpful and knowledgable about the whole process. Thanks for the great service.
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I found DM Repair because we have a funky freezer that was built by a company now out of business and it was misbehaving. Andy @ DM Repair came out, immediately tackled it and got it back online within an hour of arriving. I was expecting a multi-thousand dollar invoice, and usually i'm pretty concerned that repair technicians prescribe the most expensive fix. This was a fraction of the cost i expected and was up and going very quickly! Highly recommend these folks. Quick response time, professional technicians, and focused on getting things fixed in the quickest and most economical way. Would do six stars if google let me :)
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Great service today from Joe. Requested to come and see our fridge for diagnostics, and was told compressor was the problem, and that it’s not worth it to buy this as it would cost a lot with labor… Also, gave my husband honest opinion about which brands to avoid next time when choosing a refrigerator. Thanks DM Repair!
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Was very pleased with the way they informed us about what was wrong with our furnace. They tried everything in the book to repair it. Andy finally said it was finished and we needed a new furnace. They worked a good 8 hours Getting the new furnace installed. Price quoted was spot on when they finished. I would highly recommend DM Repair to all our friends.
Thanks again Andy -
Joe was the best. AHS tried fixing my refrigerator 3 times with no luck. I was so upset. My floor was getting rotted and nobody seemed to care. Not even my home warranty place. Not even carried to listen to what I was saying.. no empathy at all. But Joe came out was literally amazing. Handsdown the best. He actually listened to me. Actually cared. Joe tried everything and still couldn’t figure out where the water was coming from. After everything, I finally got approved for a new refrigerator that SHOULD HAVE been fixed/replaced last November but never was. I didn’t have to wait a week and a half to just be told they are “just fix this cuz it might be the problem “ and then a few months later… the same problem happened again. Im highly disappointed in how long this took. And especially how i was treated by AHS. I will not be recommending this warranty company to anyone because of how i was treated. The Company they sent out to help on the other hand was amazing and would recommend any day. Joe with DM repair! Thank you!
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I honestly wasn't thrilled with this company. My washer started having issues where it would spin and run through an entire cycle but wouldn't drain. I suspected a clog or pump failure and enlisted my uncle to have a look at it. After failing to figure out how to take the washer casing apart he called DM Repair to come look at it. The technician was nice but also had to watch a you tube video to learn how to take the washer apart. After about an hour he told me that the timer was bad. He ordered a new timer and installed it two days later. Without running the washer through a cycle he told me it worked and left. I started the washer immediately only to find the symptoms had not changed and the water still did not drain. Because it was Friday evening i waited till the following Tuesday where the same technician came out and found the real problem-a sock in the hose. I am not dissatisfied with his quality of work or prompt timing, but i do feel like he misdiagnosed the issue. This set me back $400 for something i could have learned from a you tube video.