All reviews for Des Moines Heating & Cooling, LLC

Sergio is an excellent worker love having him come to the house couldn't ask for a better service from Des Moines heating and cooling

Sergio was very friendly and courteous. He was timely and gave good advice.
Thanks to Sergio and Justin. A great company.
Thanks

Sergio was awesome he cleaned my rooftop and did and excellent job . He extremely theral and highly recommended thank you Des Moines heating and cooling

We always enjoy having Cole come out. He is always very professional, and talks to us like we are his friends. He always does a great job. I highly recommend him.

I reached out at 8:30AM because my AC was not working and it was supposed to be a 90 degree day. DSM Heating & Cooling was to our house by 10AM and worked promptly and politely to get us up and running. Sergio was great and updated me on the status of our AC/Furnace as well. Very satisfied and thankful that they got out here quickly!

Sergio is very professional and knowledgeable about our system. He is always on time & wants to make sure I understand the proces. He also makes sure all my questions are answered. Thank you to Sergio & DSM Heating and Cooling. I highly recommend!

Sergio was professional, smart, and diagnosed the problem in good time. Now we wait for the property owner to pre-approve the $300+ repairs needed and Sergio can return to finish the job! But I'm impressed so far!👍🏼😊

UPDATE: The property owner opted to buy an entire new central A/C unit over a temporary fix. Once we had that decision , Justin of DMHC, used all his authority to secure and install the unit within 24 hours. He was pleasant, answered my questions clearly, thorough and yet fast. And this ends my 4-day long experience of having no A/C and my house being 85 degrees inside! So grateful to DMHC, Sergio, Justin and Justin's teammate (didn't catch his name). Job well done!👏🏽😊

Sergio with Des Moines Heating and Cooling was amazing! He was friendly and professional. He did an awesome job of checking everything and recommending things that could improve the life of my AC and furnace. I have lived in my home for 8 years and don't get routine check ups. I try to keep everything clean myself. I was so happy with the service today. I will be recommending this company and Sergio to everyone I know.

Your guys did really good. I appreciate it. Thank you for putting a new one in for us. I know we bought the other one from you guys. Hopefully this one will last longer than that one so but I know they’ve gotten much better now so thank you very much for coming out and getting it done. We will see you hopefully in the spring to get it checked out and make sure everything’s working OK thank you.

Team is always responsive and efficient. Pricing is fair. Used them many times and never had a bad experience.

Cold P did a great job at fixing my heat. He was very friendly and assured me that he would have it running in not time. My place is very warm now,thsnk you Cole P

I could not be more pleased with Justin and his company's service! He was professional, personable, and gave us a fair estimate.

Cole P. got my rickety old furnace to work again! Enjoyed chatting with the personable young man. Very quick and efficient! Thank you Cole and DSM Heating and Cooling!!

Heating unit was not working, Sergio R with Des Moines Heating & Cooling was great, good customer service, quickly diagnosed the issue with my heating unit, explained everything clearly. I will continue to use them and highly recommend for your heating or cooling needs.

Sergio was a very great guy who i would recommend to everyone he was very professional and took time to explain everything we really appreciate his work and time

They were timely with their estimate and came in with the best quote in comparison to the other two heating and cooling companies I called. Communication on the install date and when they were en route was very good. Install went well even though we had to work through some electrical work and they came back to make sure that everything was connected correctly. I would work with them again in the future. Thanks Justin and team!

I’m not sure where to start!

On a Wednesday, July 2nd, my AC quit. The weekend temperatures were planned to be in the mid to upper 90’s, with “feel like” temps around 100F.

I called two companies to get on their “emergency wait list”, it could have been 2 to 48 hours for a response. I then called DSM Heating and Cooling. What, someone can be here tonight?! My response to that, I’ll be here!

Now, I must preface this with the fact that I read review after review about DSM Heating and Cooling and about Sergio. What a great guy, super knowledgeable, etc etc! Deep down I was hoping Sergio would show up at my door, and there he was!

Sergio diagnosed my 34 yo AC unit, he told me he could probably get it working, no guarantees and could be a waste of money. Let’s see, 34 yo unit, it still takes R22 and over the years, I had already replaced the fan/motor 3 times. Sergio gave me a couple prices for a new unit,. Sergio called “the boss” to check if I bought a new unit, they could squeeze me in on Thursday, July 3rd, that’s NEXT DAY! Done deal!

Thursday arrives, Mike and Armando show up at a time that should have been the end of their day, just before the holiday weekend! Mike informs me “the boss” will be showing up with the new equipment!. Mike and Armando dug in and started ripping out the old until and working on the A-Coil replacement in the furnace room. Justin arrives with the new equipment, not only did he bring the new equipment, he stayed and helped with the install!

Who agrees to do an AC replacement, the day before the holiday, starting at a time when other companies were probably wrapping up for the day?? This Company does!!

I can’t say enough good things about this great company! They aren’t your BIG corporately owned company, so they understand great customer service!

Shout out to Sergio, Mike, Armando and Justin! I appreciate all you did to squeeze me in and get my dinosaur unit replaced with newer technology!

Written from the comfort of a cool home!

I have to say that this was great service. Called for service on Friday for service and they were here on Monday as scheduled. Sergio was our service man and was excellent! Very professional, knowledgable and quick to find our problem. Quite honestly, I was impressed enough to sign up for their annual service plan on site. Thank you Sergio and Des Moines Heating & Cooling! Top notch service!! Highly recommend!!!!

Cole is great he just help me with my insurance paperwork and now I'm sending it it the insurance to get the work started. Part 2 cole came out and did his job great got it in done in no time and was professional and great personality was great about to sign up for the yearly cleaning of the HVAC system and have Cole and Des monies heating and cooling back for that when the time comes thank again Cole and Des Moines heating and cooling.

This is a fantastic company with GREAT employees. They were very knowledgeable and super polite. I could tell my home was giving a ton of problems but the team i had smiled and pushed forward. There is not enough good things to say about this company. THANK DES MOINES HEATING & COOLING! 10/10 Highly recommend 👌

The service, professionalism & kindness that both Sergio & Cole displayed, was top notch. Explained everything, didn't rush and made sure things were running! Definitely will be calling them.in the future if needed!!