All reviews for Northway's Heating & Cooling
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Service was Excellent! Quick response time and Cameron got the repair done quick! The lady in the office that took the call was very nice and polite when I called! Definitely would recommend for your heating and cooling needs.
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My central air stopped yesterday afternoon. I called at 4 yesterday and someone was here this morning at 9.
Friendly, patient with all my questions, great service, and incredibly fair price.
Thank you for everything! -
Great company came out same day and got me taken care of.
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Northway was so kind and helpful. When scheduling I was called and even called again when they can come earlier. We have a reactive dog so the heads up was super appreciated. The tech was super nice, went out of his way to double check everything and explain what was happening too. It was a very good experience
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Replacing the HVAC system in your home is expensive and can be a frustrating process. Always get at least 3 quotes and make sure Northway's is one of them. Working with Charles and his crew was easy. There was no upselling or pressure tactics. He came to the house, looked at everything, asked me some questions and gave me a few options with a cost for each. We agreed on a price and time. They showed up on time, did a great job, and finished everything in one day. Northway's will be my first call from now on.
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Excellent customer service and fair priced - would definitely recommend their services! Deb
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Everyone was very friendly great to deal with. Was able to work me in right away and completed the job as promised. When the tech arrived, he immediately found the problem and pointed it out to me. He then explained my repair options and pricing with absolutely no pressure.
I highly recommend Northway Heating & Cooling. -
Called Nothways when our normal service company only had after hours availability. Quick to respond and was able to repair my AC within an hour. Very polite, friendly and reasonably priced! Will be a repeat customer.
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5 stars
1. Overall ratings for knowledge, expertise, price, quality and service = A+, 5 star , excellent .
2. Fast response /call back time.
3. Top quality and thorough workmanship.
4. 100 % cleanup and removal. -
Outstanding service. Had Cameron come out to fix/start a finicky ac compressor. Got it going temporarily but said the fan motor would probably need to be replaced. Sure enough a day later it gave out completely. Even though we had a warm weekend, Northway’s got the part first thing Monday morning and got us back up and running before noon. Thanks for the continued great service - really appreciate it!!
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A/C broke down while I was out of town and I had them come out upon a friend’s referral. My unit is over 25 years old and I believe any other large company would’ve told me the full unit needed replacing. They just replaced the capacitor and got me up and running very quickly. Thorough and trustworthy. Will only use their services here on out!
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Northway is the only company I will let through my family’s doors when it comes to my HVAC or plumbing needs. After multiple quotes on a new furnace, A/C and some other issues, it was a no brainer after I met Charles and Charles Jr. I immediately trusted that they were gonna get the job done right at a fair price. Enjoyed having these gentlemen in my home and will definitely know who to call first when I have any needs in the future. Thanks to Kyler Krogman as well for leading the installation process. Thanks for helping me check that off my list.
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They are always prompt, knowledgeable, friendly and reasonably priced! Would recommend to anyone!
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Northways replaced our water heater and the experience we had was incredible. They were able to replace it next day and were very efficient in installation. The team was even willing to help us with our home warranty company. Above and beyond service and communication!
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Charles Northway and crew did a great job at a good price! Very Professional! I would highly recommend them!
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Can't recommend this company enough. Great people, great service, prompt and something very hard to find these days- a great price.
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Did exactly what they said they would in the timeframe they told me it would take. Workmanship was great and the guys were very professional in their communication throughout the project.
Highly recommend! -
They worked with me to get the work completed around my busy appointment filled days. I always feel better when the worker notices my bully right away and has no problem showing her love and attention. Both times I have had a guy out to install and repair were done right and been very quick.
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I was absolutely pleased from start to finish of the installation of my furnace and air conditioner!!! Very considerate of my home and do kind and pleasant!! Great group of young men and once again very punctual and always text when they were in route.. did an awesome job of all cleanup as you could not tell I had anyone here!
Will definitely be using Northway again if necessary and I have already passed on their names to several people…..thanks again to their crew for everything!!!! -
Very professional. Answered a question I had. Arrived on time and was made of aware of his arrival. Will definitely use them for all of my Heating and Cooling needs. 👍🏽
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Had new A/C installed. Absolutely perfect experience. Great communication, fair price and installers were professional and answered all my questions. I highly recommend!