All reviews for Cloud Heating & Air Conditioning

We are very happy with the service from Cloud Heating & AC. We've had Jacob A. as our service specialist several times over the last couple of years and he's always very friendly, professional, and efficient. The company is fast to schedule, prices are competitive, and most importantly, it keeps our systems operating. Definitely recommend.

I would recommend to anyone they contact Cloud for their needs. I scheduled routine maintenance and thought Zach French was professional and thorough.

We have used Cloud for many years on rental property and our own home. Most recently in the midst of the summer heat, our air conditioner went out. This happened on a Sunday and on Monday. The service specialist , Zach French was here and had us back up and running in no time. He was very knowledgeable, efficient and friendly!
We would highly recommend this company and this service specialist.

We purchased an older home that has a trane hvac system installed. A record of service from Cloud heating and air was posted on the side of the unit. It was serviced annually spring and fall since they installed it in 2009 and never gave it a second thought… until the AC went out on one of the hottest times of the year. Gave them a call and they sent Zach French out to inspect. He was knowledgeable professional and gave us some budget friendly options to get us up and running again. I will definitely use Cloud over and over again and ask for Zach French as our service tech!

Zach with Cloud was great. He did some work on our furnace, took the time to explain everything and was very professional.

As always we are very happy with our maintenance service from Cloud! Zach French was exactly on time this morning and he was very efficient and got his job done quickly, but he also took the time I needed for him to explain anything I needed to know about what needed to be done. Zach was very friendly! He was respectful of my property and even engaged gently with my cat ☺️

Zach French did an amazing job getting our AC back working even working way past closing time! We definitely appreciate his service!

We have had Cloud service our furnace and air conditioner for almost 20 years. Absolutely love them. Appointment coordinator is friendly and easy to book with and technicians are friendly, on time, and respectful of our property. We’ve never had a bad technician - they have all been super knowledgeable and skilled. Zach French, in particular, is a super nice guy with attention to detail, and he gave us a thorough rundown of our systems! We feel like we are in great hands with Cloud and would highly recommend them any day of the week!

Trenton Snyder was here this morning to inspect my furnace and humidifier. He was on time , very efficient , showed me how to adjust my humidifier and answered my questions.
I appreciated his expertise.

Cloud Heating and Air Conditioner is a top notch service organization, prompt, friendly, professional, and with talented and skilled technicians. Most recently, Zach French has worked on our two ac units. He is personable and knowledgeable, carefully diagnosing the issues and only doing what is necessary to fix a problem. Zach deserves the highest rating for the work he performs.

Amanda at Cloud Heating and Air was amazing—professional, friendly, and efficient. The whole company is reliable, honest, and great to work with. Highly recommend them!

Zach French came out after hours, on a warm night, and patiently helped us with our AC system. He was very professional and answered every question we had.

Call them, you won’t regret it! Amanda was phenomenal when she answered the phone. Booking was quick and easy, and she took the time to explain everything clearly and answer all my questions. Will use them again!

Trenton Snyder serviced my furnace and did a great job! He is professional, personable, and explained everything. Thank you!

Vince and Matt did a superb job in removing our old furnace and A/C and installing a new HVAC system. They are highly competent and professional in every respect! Kudos!

Vince and Matt did great work. I appreciate their care and speed when our heat went out 1 week before my wife was due

Trenton changed out my thermostat today. He was thorough, worked with great pace, and answered my questions. A very good experience.

Trenton and Hayden are absolutely wonderful. Their customer service is top-notch, and the service is quick and efficient. We’re truly happy and grateful customers.

Zach has come over several times for maintenance and repairs. Every time he is extremely pleasant and a joy to welcome into our house. He appears to be very competent and communicates well.

We found out our furnace wasnt working and thankfully before winter hit. We reached out to Cloud as we have used them in the past. They got us scheduled the same day in the afternoon, by 930am we got a callback that they had availability sooner. Zach was really helpful in getting our heat back on, their max comfort plan is highly recommended to continue maintenance, and he helped us get back on that plan. He also gave good advice on things to keep in mind with an older furnace system. Shout out to Zach. Thank you!

Service Specialist Zach French came to determine why our A/C wasn’t working properly. He did a thorough review of our system and was able to determine the problems. Turns out that our furnace and A/C were well past their life span (both over 23 yr old). The A/C unit needed cleaning. He also recommend we get a service contract covering the A/C, furnace, and other systems in the house. Without the contract, the cost would be considerable more.There’s nothing worse than being in a hot house with no A/C. We were fortunate that Cloud sent a representative who was personable, professional, and caring.