All reviews for Polar Aire Heating & Cooling Service

I have used Polar Aire for years and the quality of their technicians has not faltered. Roy performed the A/C maintenance with the same attention to detail an professionalism that I had come to expect from this company. I remain a very pleased customer.

This is our 2nd year using Polar Aire and I am beyond satisfied with the service and responsiveness! We do the annual service agreement where they come once in the spring and once in the fall and is a very reasonable rate. The techs are very knowledgeable and so polite and courteous. Scheduling appointments is a breeze and the techs call when they are on their way! I highly recommend!

I have always had good service from Polar.
Tyler was out to check my air conditioner this year. Very prompt, courteous and thorough.
You hire good men. Over 20 years, no complaints

Jennifer provided preventative maintenance on both of our furnaces She did an excellent job and advised me of all of her observations. The seasonal PM program that they provide has been well worth it. Polar Aire sold me these fine, trouble free HVAC units and they were installed by top notch technicians.

When I called for service, they came out the same day to check the problem. My mom is 100 and her air conditioner quit working. We decided to get a new furnace and air conditioner. But they could not install it for 9 days. Then Travis and Jason called and came over the next night, after hours and installed the unit for my mom. At her age, it would have been so dangerous in the heat. I can't thank these young men enough for being so caring and giving.I recommend Polar Air very highly.

Service like this is hard to come by these days! After limping my old system through one too many seasons John and his guys came to my rescue on a moment's notice, and during a heat wave. I called John desperate On Wednesday morning to come quote me for a system replacement, he met me at my house that day on my lunch break, and in less than an hour we shook hands and I went back to work. I was fully prepared to haggle, but he came in several hundred dollars cheaper than what I had in mind. The next morning his crew showed up at 7:30 and went to work (and so did I). They did their thing and locked my house up for me when they left. When I came home I was pleased to see that they did a stellar install and left no trace of being there other than my house was comfortable again. They went out of their way to replace my existing humidifier drain hose with solid pvc and tied it into the new system drain. That's just one of the many improvements they made along the way. I'm super impressed with this company and am in shock with how seamless and hassle free they made this process for me. I will certainly recommend them to anyone in need. Thanks John and all the hardworking crew at Polar Aire!

Air conditioning went out at 5:30 on a hot, humid Saturday night. Called Polar Aire and spoke with Roy. Great young man. He carefully and thoroughly walked us through possible fixes. He ended up coming out around 9:15. Had us up and running in 20 minutes. We were impressed with his advance explanation of the fees so we had a good idea of the cost. We knew it would cost more after hours. He was great. His employer should give him a raise....hint hint.

Great experience with this company. We just moved from Texas in July and our AC went out. We were lucky to pick the right company! Tyler was fantastic and helped us in a pinch. We were so impressed we have now signed up for their maintenance program and we again got Tyler and he did a great job!

I have used Polar Aire for my a/c and furnace pm since 2010. I have had a positive experience with 95% of the technicians, and I have been informed that the one that I did not care for no longer works for them. I have had especially great service from Steve. It is like have a family member working in my home. He always takes the extra time to help me understand and answer all of my questions. He goes above an beyond to solve any problems.

We work several Years with Polar Air, a great Company, trustful Technicians, fair Price, and high Quality of Work all times great Service. A Company who not only speak big Word, Polar Air stand behind his Words and give excellent Service with big Knowledge in Repair and new Installment for a fair Price.

The technician, Roy, has been to my house twice. Once for maintenance and once for repair. He's professional and pleasant and gives great advice. Have been using Polar Aire for a couple of years and have always been satisfied. I would strongly recommend them to anyone!

My AC quit and Polar Aire was ready to assist me the same day I called, was actually able to show up early, and diagnosed and fixed the problem very quickly, again same-day. Pricing was transparent, the entire process was so well communicated, and Roy D. was fantastic to work with. I will definitely be using Polar Aire again!

We are extremely PLEASED with the service we received from Polar! Our AC broke down on a Saturday night (20 year old unit) and had to be totally replaced. Kevin was able to come that Sunday morning to give us a competitive bid on the project. The Polar team changed our entire system that Monday and did a quality job. We were impressed on their ability to complete such a large job on such a short notice. It was our first time going business with Polar but we will be back for all of our Heating and Cooling needs!

Tyler was out today to do annual maintenance on my heating unit. I have used Polar Aire in the past and they are always polite, efficient and tell you what actually needs to be done without selling you on what you don't need. Before today I used them for several years at my previous home. I have moved and had some questions on my new system. Tyler answered them all. I will continue to be a Polar Aire customer!

Outstanding company beginning with the customer service personnel to the repair staff. Just excellent - I have used them for over 12 years and spent a total of almost $9,000 (new AC, new furnace, twice-yearly maintenance) and if I thought they weren't outstanding I'd never have continued to use them. When they installed the new gas furnace the cost for the specific furnace model alone was $900 less than the former HVAC company I had been with and subsequent interactions confirmed to me that they're honest, extremely knowledgeable and conscientious. You cannot go wrong with this company.

I had stopped using Polar Aire several years ago . You could not get timely service and the woman answering the phone at that time was very rude. I knew they had a new owner so I used them for a furnace repair today. First of all Mindy was very polite when I called . Tyler was here at the appointment time even a bit early. He answered all questions and did the needed repair. I will use them again .

I had to replace my Furnace and since our A/C and water heaters were old I decided to replace those as well. Travis came out and listened to me and gave me a bid based on my conversation with him. I had a couple others come out and although professional I didn’t feel they listened and in 1 case gave me a bid for what I did not want. We decided on Polar Jason and his teammate came out and performed flawless work. Everything that was promised was delivered and we are very happy with the service and products we received so far. I can’t wait for winter to see how this new modern furnace operates and heats our house. Thank you to the team at Polat - Travis, Jason and Jessica - sorry I don’t remember the other gentleman’s name but he was awesome too.

I can't overstate how great Polar Aire was to work with! Without going into too much detail, we had a bit of a heating/cooling/water heater crisis, and Scott with Polar Aire did a great job helping us explore our options. His bid was also by far the most competitive! Scott was great in helping me get the needed documentation to submit to our homeowner's insurance and to the buyer of our home. I do not recall the installer's name, but he was also great to work with.

Polar Aire have been performing a stellar job in maintaining (and fixing) my archaic HVAC system since I moved into my house. The unit was installed over 20 years ago, and still functions in tip-top shape thanks to the folks at Polar Aire. They've been reliable, professional and quite fantastic to this repeat customer. All my Thanks to the technicians and staff for being such great folks.

Tyler has been doing our twice yearly maintenance for several years now. He has always been extremely courteous, neat and best of all knowledgeable about our heat pump maintenance and repair. I am quick to recommend Polar Aire to others based on my experiences.

Excellent company and service employees. Travis gave us a great price for a new Carrier air conditioner installation. It was installed yesterday by Jason in 4 hours. Polar aire gives a lifetime warranty on the installation. Travis returned today to check on performance of the new unit and quality of Jason's work. All was perfect! I highly recommend this company and employees for all your HVAC needs.