All reviews for KOHLER Store by First Supply

Jessica Rakow at Kohler is the best!
We had such a great experience working with Jessica on our bathroom renovation. From the very beginning, she was incredibly knowledgeable and guided us through every decision without ever making us feel overwhelmed.
She was so patient with all the changes we made (and there were quite a few!) and always came back quickly with updated options. Her sense of style was spot on, and everything she presented was organized and easy to understand, which made the whole process feel seamless.
Jessica was calm, professional, and always easy to communicate with. She truly went above and beyond to make sure we had a great experience, and handled everything with ease.
On top of that, she made the experience genuinely enjoyable. We loved chatting with her—she’s such a pleasure to work with.
We couldn’t be happier with how everything turned out and would absolutely recommend working with Jessica!

After visiting stores that didn’t seem to want to help me if I wasn’t a designer or working on a large project, I was feeling a bit defeated.
My experience couldn’t have differed more with Jess at Kohler. Thank you for taking time to help me find options that worked for my small powder room remodel. I wasn’t rushed or blown off. She even suggested options outside the store for details they do not provide.
I’m excited to see the finished product that she carefully helped me choose.

Great people to work with!

Helped me until she found the answer. So kind and knowledgeable.

Highly recommend this store. I went in on a Saturday afternoon and Beth helped me out with exactly what I was looking for.

I love this store! So many beautiful things and a wonderful sales staff to help make selections.

Great customer service from Shelbe and Shawanna. Knowledgeable and helpful. I can’t say enough good things about them and the great service the have provided.

Shawanna was so friendly and helpful, my short time at Kohler was an absolute joy.

Amazing quality of products. Beautiful, bright showroom. Outstanding customer service. Shawanna was super helpful!

Beautiful top of the line products - and incredibly helpful staff - I was about to purchase a product that I thought was cool. I loved it. The staff here pointed out some pros AND cons related to that product in my particular space. Saved me some heart ache. They helped me find something better - actually cheaper. I respect that.

I appreciate Shelby's expertise as she's been so helpful to my kitchen remodel. Actually everyone there is very kind. Love my farmhouse sink!

Shelbe is great. Really knows tile and Kohler products. She was there alone again today and managed a 3 customers at once. Is that fair?

I needed a replacement part for a Kohler faucet that I bought at a different store that is out of business. The salesman called Kohler to see if the part was available. Since Kohler has a life time warranty, he made arrangements for Kohler to send me the part for free. What great service.

Had a great experience with ordering faucets!

Wow! What a beautiful store! Everyone was SO nice and helpful, particularly Shawanna who went above and beyond my expectations! I can't thank you enough for helping me get the sink of my dreams, and so quickly! They really are fantastic at this store. I highly recommend them!

Bailey is a super star! Very knowledgeable. She was a helpful guide to my bathroom remodel. Good vibes!!!

If you’re looking for someone with an amazing eye for design who is also a pleasure to work with, ask for Shelby Tillman! She created gorgeous spaces and helped coordinate every step of our MB/kitchen project. We feel really lucky to have found her!!

If you do not like your current master bath or powder room, this is the place to be inspired to change it. I had a few moments to wander around "dreaming" and the ladies gave me the grand tour without ant pressure to make purchase that day. I loved the styles, concepts and variety. You can look at new builds, remodels and magazines to get ideas, but this store blows them all away. I can't stop thinking about the mirrored vanity doors with hidden shelves and electrical outlets that disappear the clutter. Well done.

I love this store! So many of the options are available to look at in the shop and everything looks so nice. It really helps you get ideas and dream a little! But the best thing about the shop are the people who work there. Shawanna Meeks helped us through all the decisions we had to make, answered every question, researched for answers when we needed it, and even followed through the delivery process to make sure things arrived in a timely manner and in good condition. I was really impressed with her expertise. All the staff were helpful, even though Shawanna was our consultant....great teamwork! Now I know who to call for any kitchen or bath needs!

This past fall and early winter I worked with Shawanna Meeks in choosing Omega Cabinetry and Kohler bathroom fixtures for our master bathroom. Shawanna is so knowledgeable with all the products they sell. All material was delivered before the work begun. She helped me with colors and had suggestions and ideas to share. Very professional and easy to work with. Highly recommend Shawanna!

Shelby Tillman helped me to order K706014-L-SH LEVITY shower door at a discounted price, and tracked the shipping until I got the delivery. Greatly appreciate her effort and care to help make the delivery in time and allow me to finish the project in time. I love this product too. Thank you Ms. Tillman.