All reviews for Sootshaker Chimney Sweep LLC

very friendly knowledgeable professionals

Top notch customer service and products.

Quality service at a great price.

They were wonderful, always a response and professional.

High quality gas log systems...Excellent sales and service.

We had a problem with our wood stove
He solved the problem
Went above and beyond most places

A wonderful Christian family owned business. Eddie and his crew will make sure you're taken very good care of. Highly recommend!

I thought Ed and his team were very professional in installing our wood insert. I would highly recommend their services. We are really enjoying our stove. :-)

Charles was very nice. He told me what he was going to do and how long it was going to take. He came earlier then expected but called first to make sure it was ok. I would definitely recommend this company. Thank you.

Just left our home for 2 chimney inspections and cleanings. On time, very professional, knowledgeable. Left the areas spotless after the cleaning. Great job, will be using again.

Sootshaker (Ashland, KY) was responsive, friendly, professional, and detail oriented. The quote we received was fair and reasonable. The work was completed in several hours and on the date scheduled. The Sootshaker representatives (Charles and Paul) were experienced professionals that took the time necessary to explain all aspects of their work, concerns to be addressed, and how to resolve said issues. I could not be more pleased with Sootshaker and recommend anyone with chimney or fireplace concerns to give them a call; you won't be disappointed.

The young man came out to clean my chimney was very knowledgeable and through! No mess left and I learned a lot from him about using my buck stove for the most efficient burn. Wonderful experience and the price was very fair too!

Throughout the years, we have used many contractors. However, it is rare to find “true professionals”. This company came to fix and clean an existing fireplace; as well as, they returned a second time to install and stone a new fireplace.

They left as though they were never there. Their cleanup was spotless as well. We will definitely use their services again.

We thank you! 😊

Thanks for the amazing service and installation of our propane stove. You guys did a great job and it has served us well over the winter months. If anyone has a question about the quality of your service have them give me a call. Thanks again! May you and your families be blessed and encouraged! Kent and Lori Bayne

Called to inspect and clean a chimney, arrived on time with very thorough inspection (pictures included). He even educated me on how to use my wood stove, which I appreciated. He also applied two chimney caps at a extremely good and reasonable price. Brandon definitely went above and beyond in my opinion. Would highly recommend and will certainly be using for any chimney work/cleaning I may need in the future. They also convert a wood burning to gas, so I may be looking into that in the future. Give them a call!

Outstanding customer service and fantastic installation experience.

We love our new fireplace liner and the price was super reasonable too.
10/10 recommend Sootshaker Chimney Sweep if you need a new fireplace or service on your existing set up.

Absolutely amazing local company. Ed is very knowledgeable, and both he and Charles worked together to get the entire job of putting in a chimney insert from Lopi done fast. They cleaned up the entire area afterward and were very good at explaining how the unit works and operates. They were very professional timely. 5 stars only because we couldn't give 10.

Very friendly phone call, however they charge to give you an estimate. The other three competitors in the area do not. I will never know if their work is quality or not. Sorry.

Had them out twice. Flames came out of pipe 1st time. Sparks flying out of pipe now.

Not happy with the experience!

They charged $1438.50 to repair mortar and did a terrible job. The mortar does not match and it’s all over the brick, looks awful. I would not recommend them.