All reviews for Kiefer Heating & Air Conditioning, LLC

I have had the pleasure of working with Kiefer Heating and Air for over a decade, and I couldn’t be more satisfied with the experience. From start to finish, they were incredibly reliable and showed up exactly when they said they would. It’s clear they value their customers’ time and take pride in their work.

Their pricing was very reasonable, especially considering the high quality of service they provided. There were no surprises—just honest, transparent communication throughout the entire process.

What really stood out, though, was how easy and pleasant they were to work with. The team was professional, friendly, and took the time to answer all my questions without making me feel rushed. It’s not often you find a company that combines skill, integrity, and great customer service so well.

I highly recommend Kiefer Heating and Air to anyone looking for dependable and affordable HVAC services.

Fair honest people

Quick service and capable service. Very pleased with them

They are a good honest company. Would highly recommend thim

Been using Kiefer for over 20 years, they always deliver.

We needed all HVAC and the guys did a wonderful job. Cleaned up and were gone. We are cool 😎 again.

They replaced our HVAC quickly, professionally, and at a reasonable price.

They did excellent job when our furnace went down. Highly recommend for business. Great people too.

We called Rechtin and they said we were on the list. Two days later, after no one showed up we called Kiefer Heating. A friendly Kiefer service associate came out same day in a short window of time and fixed the problem in minutes. Don't go anywhere else!!

Such excellent and professional service from the first phone call to the actual air conditioning repair. We would highly recommend Kiefer Heating and Air Conditioning.

Susan and Ed Haushalter
Milford, Ohio

They got here on time and the technician was outstanding. Would definitely recommend them. I retired from a heating and air conditioning company and Kiefer is way above them in service and price!

Came out earlier than I booked which worked out for us. The guy was very friendly and was happy to educate while doing the servicing of our unit. He was very polite and cleaned up after himself.

I was getting quotes to replace my central air and furnace. The owner himself came out to take a look- I will admit I was a little concerned at first because it was so quick.- no sitting down and talking about options. Then I got the quote. WOW is all I can say. Then it dawned on me, this is a smaller company, no sales people and a lot of overhead to deal with, and honestly just wants your business. I had several quotes with other company's that were double of what they gave me, plus a much better unit ( they deal with Temp Star which is highly rated) so I immediately called them and within 5 days ( mind you it was July 4th weekend ) they came out, put in my new units, did some repairs that were not even in their contract. I was speaking with the technicians about how impressed I was, and they simply stated that is how we do business and how he is( meaning the owner).. The new units are performing well beyond what I thought - I had a Trane prior( please dont ever go there!) And the people are so great ! I wish there were more people in business like this ! They are not out to rip you off and overprice - so refreshing in today's times!

I had our air conditioning go out on a Sunday. I received a call about 30 minutes after leaving a message and Bob was at my place within 20 minutes. He diagnosed the problem quickly and gave a fair price. He fixed it within the hour. Another company I got a quote from told me I needed to replace the whole unit. BS! I will definitely be calling them the next time we need anything!

My experience working with Lenny and the Kiefer Heating team was fantastic. Lenny took over my home renovation when another contractor was unable to complete my project due to an illness. Kiefer’s communication throughout the project was wonderful and they were able to make suggestions on how to improve the project. When it came time to complete the work they knocked it out quickly. I will recommend Lenny and the Kiefer team to anyone I come across.

Great, fast service, great people, great price. Been a customer for 25 years, never an issue.

This is a long review but worth telling. Another well known local company tried three times, using two different techs, to fix our furnace. The first tech replaced parts but target failed after a week, the second left it vibrating so badly the whole unit was shaking, the third trip made it some better but said it was done and advised replacement and provided their quote. I had used Kiefer once before to install a new air conditioning unit and decided to call them to get their quote. I called on a Friday and they came out on Saturday. Before they arrived it had quit again, they looked at it and found the previous tech had not fixed anything but had only strapped things down to make the vibration less noticeable. They found the motor mount had broken due to vibration that had been caused by them not putting back an air deflection piece and changing a factory calibrated part to a setting of their choice. I was told both of these things caused the problem and they could likely fix it if they could find a replacement for the missing part and replace the damaged other two pieces. Saturday evening they returned, replaced the broken items and hand made the missing part by altering a part they were able to find that day. They advised I would likely get several more good years from my furnace and charged $300 for parts and labor, that was $200 less than I had already paid the other company. From my call to their office, (BTW- she was just as great and helpful as their tech Len) to them leaving after the repair, it was honest, knowledgeable and valued service. I now understand why the other local service company tech removed the Kiefer Heat and Air sticker (without my knowledge or permission) they had applied from the air installation. Their action speaks louder than my Stars on this review. It is well deserved and I highly recommended them.
PS: I am not going to try to get my money back from the first company, I’ve used them about five times now in the past three years since moving here. I can predict their response from previous calls, and as important as money is, it is not worth my time to hear all the reasons it was not their fault and that they are sorry I’m unhappy.

Have been using Kiefer for over 20 years. Refuse to use anyone else. They are affordable and a honest company

We have been with Kiefer for more than 30 years they never disappoint we have referred several friends and neighbors who are very pleased with their services as well, kudos to the entire crew!

We are pleased with our new furnace and A/C . Tyler our tech knew what he was doing and worked quickly and was alwys on time, he even worked in the rain to install the new a/c outside. Thank you Jenn and Keifer for an honest experience.

Was in desperate need of a furnace but living on a fixed income most companies I contacted wanted to sell me an air conditioner when I didn’t need one and their prices were very high. Keifer stepped up made sure we had heat by the end of the day. No trying to get rich they truly care about the customer. Highly recommend them!