All reviews for Sears Appliance Repair

He was very knowledgeable. Far more than the other guy they sent me l never paid him ge did

He was very helpful

Gregg, is a pleasant person and excellent technician.

Very skilled technician as he was able to quickly identify the issue!

They got my refrigerator fix and did good job and very nice and respectful

The technician was amazing! He helped greatly and got us on the right track!

The technician was awesome and very friendly

Very friendly . kept us up to date on the repair. Answered all my wife’s questions

unfortunately my warranty just went out faulty part leaked my freon and I need a new compressor and the cost is 969.00 for part cheaper to get a new frig. Lowe's has scrappy appliances my stove I bought had nothing in it caught on fire. don't recommend lowes

The Servicer Mitchell was friendly and knowledgeable, he explained the situation and the problem he made his recommendations which I agreed with so he ordered the parts and for a total price of $65 thanks to my Home Warranty and Sears Repair I am very happy with Sears

Mike was very helpful. Courteous and professional. Very knowledgeable. However your AI scheduling sucks! Not good customer service

Horrible service. Barley said a word to me, pushes the spin button , then quotes me a price and leaves.

A repair technician came to my home today to repair my Frigidaire refrigerator. The technician was very rude and left my home without doing any repairs. I had waited for approximately 1 week or longer to receive service thru my home warranty company, 1st American Home Warranty. The Technician didn’t provide his name, however, I was able to find out his name from my home warranty company. I would never use this individual for
anything in the future. Buyer Beware!!!

I am so sorry I ever called Sears to have washer repair completed. It took them forever to come do the repair and they were supposed to file the charges for the repair with the home warranty company. The repair man told me he called the home warranty company and they gave him permission to do the repair. However the repairman never called according to the home warranty company. Now Sears has sent the $422.19 bill to the collection bureau requesting their assistance in collecting the balance from me personally. I have tried every number that I could possibly find to contact a Sears representative that will talk to me. All I can get are recordings. I would never recommend Sears for any services. Thoroughly aggravated.

If I could give this review no stars I would. I called the technician because the refrigerator was leaking water. The technician came out and looked under refrigerator. He didn’t pull it out from wall to look at it from the back. He was there less than 1/2 hour and said he couldn’t find a leak or any sign of one. He charged me $119.00 and left. Within an hour the water was pouring from under the refrigerator. I called him back and got no answer so I left a message. He didn’t return my call. Called again the next day and left a message. No reply. Called back later and he answered. He told me he had no idea why the refrigerator was leaking because he didn’t find a leak while he was there. He basically said there was nothing he could do. I got another local repairman the next day and he found the problem within 10 minutes. It was a water valve inside the refrigerator that had to be accessed from the back. There was no way to find the problem without pulling the refrigerator out from the wall which this technician didn’t even do. I would NEVER recommend this company.