All reviews for Comfort Heating & Air

Seasonal follow up inspection of my heating and air conditioning system was good . Some issues were brought up like surge protection for the system by the serviceman which does make alot of sense considering the cost of a new unit. Comfort Heating and Air is reliable.

Matthew was super great. He explained what needed to be done as well as offered alternate plans on getting the repairs done.

Excellent overall experience. Our initial tech Ryan was very polite and helpful even on a 9:30pm call! Ryan our systems sales guy worked to get us a fair price. He wasn’t pushy at all. He also went above and beyond to find a gap in the schedule to get our system installed quickly. Finally, Chris and Steve our install techs were super polite, quiet workers and had a great attitude. They kept us updated during the install and did a thorough walk through of our new system. Great job overall and happy we chose Comfort!

Ryan showed up on time and was very efficient. He answered all of my questions thoroughly. He gave me quotes on several things I was wondering about. Pretty painless!

The young men who installed my Carrier HVAC were superb craftsman and a refreshing reminder of what it means to be professional. And it was an ugly wet/snowy day. Day 1…so far so good! No reason for quotes next time, you’ve earned my loyalty.

I had home owners insurance (Will never waste my time or money on such insurance. Specifically speaking of Choice Home Warranty. Horror story for a different time.) and wasted time dealing with them on the phone when they, yet again would deny another claim.

I called comfort that day and Josh Crosby came at 9 o’clock AT NIGHT to come and see if he could fix it. Unfortunately my unit was 20 yrs old and needed to be replaced.

David came to my home the next day to take measurements notes and provide me with options of what my home needed too keep it nice and cool but still took in mind that my furnace still had some life in it and did not need to be replaced just yet, keeping some of the costs down. (Thanks David) After seeing all of the options - prices of various units, warranties, finance options my decision was easy and there for a while thought it would be wise too keep shopping. But lets face it, who would offer a 12 year no hassle warranty and 12 months financing same as cash? Then the scheduling came, again easy to work with.

Matt and John (I think that’s his name) both were at my home on time. Both gentlemen were extremely professional. Came too out the old unit, installed the new one and were in and out approximately 4 hours. Even though it’s hard work, both guys never stopped smiling. Awesome group of people. My home, my family and my puppers are extremely thankful for the amazing service. My home has never felt better.

Will keep using them for regular maintenance in the coming years.

The experience was phenomenal. We had an UV light and filtration installation and wow. The guy was awesome and highly recommend this service especially if you have had water damage. Taylor B. was wonderful and so helpful.

Technicians from Comfort Heating and Air are always knowledgeable and courteous. This was certainly true of Jonathan who recently visiting our home to inspect the HVAC system. I am very satisfied with the services provided by this firm.

Nathan Price was my technician, he was kind and knew exactly what to do to get our heat working again. He was able to answer all of my questions. Couldn't have sent anyone better to represent the company.

I would highly recommend Comfort Heating and Air. They did a fantastic job. Communication about the installation was outstanding. Very professional from first contact to finish. Very reasonable on price and excellent quality of products installed. I am highly satisfied.

Our service provider was very nice, professional and very knowledgeable. He went above and beyond to find out about any warranty that would help with cost. Thank you guys for making my day . We called and you came out quickly.

I am very pleased with my HVAC appointment with Comfort Heating and Air. The technician was not only on time but professional and efficient. Would highly recommend them .

Very good service call! The HVAC technician, Nathan, called prior to arriving to ask if it was a good time, had been to my house previously (means Comfort keeps employees) was knowledgeable about my HVAC systems history, and spoke with me after servicing about my system, optimum thermostat settings (I have a dual stage gas assist unit), etc. Very efficient service!

Wonderful service from Nathan price. He knows his stuff. After 6 people, he figured out the issue and was so nice and didn't make us feel crazy!

This company is TOP TIER!! Every interaction is so respectful to me and my home!! This company does not sell or upsell on anything, they take their time to educate and explain everything so you as the homeowner can make the decision that is best for you! I am so glad and grateful to have called this company.

Ryan was great! He was friendly, professional, and knowledgeable/quickly able to answer my questions and offered useful tips for maintenance and optimal HVAC performance. In and out, plus I appreciated that he got here closer to 10:00 as opposed to 2:00, in the given 4 hour eta window.

They got us set up wonderfully. Jackson and Brady, were polite and respectful. Hard working in this terrible heat they did a great job and left no mess. Found out on filter maintenance, filter was not installed. They are coming back to install and not charging us for the miscommunication. I am very hapoy with the customer service and the way they really try to get things fixed. Very polite respectful workers. I recommend them to anyone I can.

Thermostat called for heat but no flame and no fan operation. Lock out protection had been triggered as unit was getting too hot. After discussion, service man suspected natural gas pressure was too high causing overheating when flame was on first thing in the morning. Checked gas valve and confirmed pressure was over limit. Adjusted valve until pressure was in range.
Should be fine now. Good troubleshooting work by the serviceman. Service call was $109 which is reasonable.

Comfort Heating and Air, especially Adam, have gone above and beyond.

I would use Comfort Heating and Air again, especially Adam, I just would not install a Carrier Mini Split system.

Also, a special shout out to Rob the service manager.Fabulous service and professionalism!!

While they have been prompt most of our calls we’ve had 6 different service techs out, multiple different explanations but in my mind the bottom line is when they installed our indoor unit they did not complete the hook up so the emergency heat unit is not functioning causing the outside unit to overwork and freeze up. The inside and outside units were installed about 6 months ago at one point there were parts ordered and brought out here but the tech who had the part swore we only had a 25 amp breaker. We had an electrician out here and he said it’s a 125 amp breaker. The tech from comfort today confirmed that, but the part that was ordered for the repair was not passed to him so still no resolution. To boot they want to charge me for a diagnostic call for that last visit that the tech was WRONG. I would recommend checking reviews before purchasing and making sure all units are functioning properly before the installers leave!

The crew I had was both proficient and knowledgeable. They worked together as a team. Answered all my questions so I could understand what was going on. I would definitely recommend them and Comfort Heating and air. To anyone who asks.