All reviews for Bluegrass Roofing

These guys are great! From beginning to end they were attentive to every detail. Workers were fast and the cleanup was thorough. The job was definitely 5 star

I wasn’t sure what to expect but they explained everything clearly and made the whole thing simple. The roof looks great and they cleaned up really well too.

Thoroughbred Roofing is the place to go. From start to finish, Yolanda was quick to answer any and every question and their guys couldn’t be more polite, hard working individuals! Can’t thank you enough TBR!

This is a too notch company. Knowing that a big portion of my home would be removed really made me nervous but everyone including Yolanda made me feel confident that everything would be alright… and it sure was!!

Employees were very professional. They went above and beyond to take care of my roofing needs. Highly recommend.

Excellent service!!

Thoroughbred Roofs was excellent from start to finish. After their personal inspection to ascertain if my roof suffered damage from a recent windstorm in the area (yes, and showed me pictures), then an immediate on the spot initiation of an on-line claim with my insurance adjuster.

Travelers insurance and Thoroughbred Roofing met on-site within days, affirming the scope of damage toward determining my claim coverage amount. A day or so prior to that, a scan and camera tool was made available to me, and it only took ten minutes of my time to render a sketch and dimensions of my rooftop/home. Thoroughbred Roofs guided me, as did the Travelers guy, keeping me aware of the process, outlook, and timeline. It was comforting.

The “fun” commenced with materials selection after the claim amount was confined. Thoroughbred Roofs came on-site and explained my materials options in a comfortable setting. Day’s latter, as the weather outlook was good, Thoroughbred Roofs had the materials drop shipped to the back of my driveway (they confirmed ahead of time which side to place the shipment so my car egress wasn’t blocked!).

In one day my roof was completed, overhang trees trimmed, gutter and a couple soffits repaired, gutters added to sn orphaned section of the roof, leaf guards added to a section where warranted, and a roof valley over the sunroom addition was remedied. All roof debris, limbs, and nails, of course, were disposed of.

Thoroughbred Roofing was very professional, thorough, and kept in communication. From problem discovery to work completion was only around two weeks, likely faster than typical since all parties had timely windows to meet (as well as speedy online preparation tools).

A very satisfied customer.

Thoroughbred Roofing Company exceeded my expectations in every aspect. Their team displayed exceptional professionalism, completing the project within the agreed timeframe and budget. The craftsmanship is top-notch, showcasing attention to detail and expertise. From the initial consultation to the final inspection, their communication was clear and prompt, ensuring a smooth process. I highly recommend Thoroughbred Roofing for their reliability, quality work, and customer-focused approach.

I was very pleased with Thoroughbred Roofing company. They were extremely professional and worked with me and my insurance settlement. I was amazed that they told me what, when and how they were going to put my roof on and followed it to a T. I would highly recommend them! Ms. Klinksiek.

Very impressed with their attention to detail. They kept everything clean and made sure I was updated along the way. The whole job was done faster than I expected.

These guys did a great job. Was very happy with the work. Adam Fooks was very very helpful and he answered all my questions.

I have dealt with two contractors since moving to Lexington a year and a half ago. I have been done very badly by both of them. It is until I tried Thoroughbred Roofing . They are a number one team and their work is top notch. I can't say enough Great things about this company. You know the saying there's the Best and then there's the rest. You will not be disappointed.

Such a great company!!! Did An amazing job on my roof. Employees were very friendly and professional . Overall such a great experience!

These people are honest and worked hard to deliver me a great roof. They were easy to work with, finished in a timely manner and were helpful in working with my insurance company. I would recommend them to anyone.

A+ on all your needs, whether it be gutters, shingles or a fair price towards your roofing, staff always willing to help and make sure you get what your looking for. Thank you for all your hard work Thoroughbred roofing team.

PLEASANT UPDATE: I received this email from Thoroughbred owner, Joshua Busbee, 8 months after my case was closed:

"Good morning,

I wanted to take this time to reach out to you because I was in your area this weekend and thought about how things ended between us. I will be the first to say that I apologize. You were one of our first clients last year and that means something to me. I had a chance to show you my gratitude for trusting us with your project and I failed at that moment. That is not the man, nor the company I want to be. I will say that there was a lot going on at that time, It was our first true year here and it just grew faster than I was ready for, which left me very spent at most times. Still no excuse.

With that being said I hope you can understand that as a man I'm far from perfect, I do make mistakes, but when I do and I realize it then I try my hardest to make it up.

I hope you can accept my apology and allow our team to come out there soon to try to get your roof looking the best as possible and I give you my word I will go to any length to rectify my errors. Of course this will all be free of charge. "

Thoroughbred followed up by installing the best roof system Owens Corning offers and didn't charge me a penny! The supervisor and crew who did the work were great. When they left you couldn't tell they had been here except for the beautiful new roof! Integrity is rare these days, especially when it costs thousands of dollar to "Do the right thing". but not at Thoroughbred Roofs!

You can trust Thoroughbred Roofs and Mr. Busbee to stand by their word!

PARTIAL ORIGINAL REVIEW: I made the mistake of letting the owner on my roof to inspect it. They talked a good game, gained my trust and worked with me in an effort to get my roof replaced. Insurance denied ...

The crew was on time, professional, and easy to work with! The roof looks fantastic and they finished quicker than I expected. I’d definitely hire them again.

Thoroughbred roofs were excellent customer service especially (Adam Fooks) he is very respectful! They did a great job! Will recommend!

Thoroughbred Roofing was very easy to work with. Howard kept us up to date and always responded timely. The crew was friendly and accommodating while on site. I would recommend them to others.

So very thankful to have worked with Thoroughbred Roofs of Lexington. They were absolutely the very best at every level of getting the job done for me.Howard was such a great help in assisting me in getting a new roof. When I went to their office to pick out the shingles’s, absolutely was a easy decision. With being able to see a picture of how it would look on my house. The roofers were so on time and worked so hard and the outcome was perfection. I recommend this company to anyone who needs a roofing company.

I'm so happy with Thoroughbred Roofs as a company and with my new roof. The process was seamless from start to finish. I met with Howard on May 7th to discuss my roofing needs. He called my insurance company and helped me to start the claim. He was very professional, friendly, kind and just a great guy to work with. I met with Bailey in the office to choose shingle colors and other items necessary for my roof. She was very friendly and knowledgeable about the entire process. The crew arrived on May 29 at 6am to begin the process of putting on the new roof. They found some unexpected water damaged plywood when they removed the old shingles and were able to get all of that replaced and finished everything by 5pm. Caleb, the site manager, was there to answer my questions and gave a great explanation of any problems that were encountered. All in all, Thoroughbred Roofs is a great company to work with and I would recommend them to anyone for their roofing needs.

I would highly recommend Thoroughbred Roofs! From our first meeting with Greg Isaacs it was a seamless process. He was not pushy but very professional. He explained next steps and walked us through to completion. I especially liked how he was available to meet with our insurance company representative. Within a week we had a new roof!