All reviews for FD Pierce Co

Friendly quick response

Like recommending this company.

Very professional, courteous and kind owner's of this company.

Good people with quick response to calls for service! Very knowledgeable with ice makers! Jon Mann is the bomb!

These guys are awesome. Zoup on 4th street has used them many times. Such great and knowledgeable people. Couldn’t be more pleased with the company.

Dylan was awesome!! He got our heater working and was very professional and pleasant. He took his time and got all of our sytems working, while others before him could not. Will always request him!!

Our walk-in cooler recently went down, and after calling 3 different companies - F.D. Pierce was the first to respond to our call (the only company to actually pick up the phone - we had to leave messages on the other); and had their service guys out within an hour of our call.

While they couldn't immediately fix our cooler because they had to order a new part, they had it quickly shipped and installed within 72 hours of our call (refrigeration malfunctions during the weekend are never fun).

We appreciate their quick turnaround during a stressful situation for us, and they'll definitely be our go-to for any future issues we have - and their customer service was A+.

Never showed up or called after telling me Thursday or friday

This place needs a better project manager.

They charged me without fixing any of my equipment. Don’t call them

I had called them 2 weeks ago to fix ice machine at my hotel and I was told someone will be there after July 4th. I called on July 18th and got an answer that you on list, but don't know when they can come in. I don't expect this from any business not to keep up the appointment. Because you are busy with heat, you can't ignore your service call for ice machine. Don't use this company else you have 4 to 5 weeks of time to wait for things to get it fixed.

No actual service with this place but their van license plate m5j846 the guy with the glasses, baseball cap and brown beard just almost ran me into me on
the highway he's clearly switching lanes with no turn signal these companies need to train their drivers better

I rent an ice machine for our bar through a company that uses FD Pierce to service the machine. Twice in the last 9 months our machine has stopped working and they were incredibly slow to come. This most recent time we called on a Thursday and got "we'll be out sometime next week." Cool. My cocktail bar runs on ice, no biggie that you can't give me a date. They arrive the following week on Day 8 of no ice, the guy says it needs a new water inlet valve. I look on Amazon and see I can get one overnight so I ask the guy, in an annoyed but not terribly rude way, "I can get one overnight so I assume you can too, and be back tomorrow since we're 8 days already without the machine?" The guy says he'll ask and they'll order it and let me know. The next day I get an email telling me they won't fix the machine because of "conduct at the location yesterday." So basically if you work with these folks they'll make you wait, they'll impact your business, then when you press them mildly about that they'll be terribly sensitive and act like you've offended them by leaning on them to hurry up. Thank god there are other folks in town.