All reviews for Kentucky Heating and Cooling

Write a review
    5

    Friendly fast and good at what they do

    5

    Came right out and fixed the problem really quick. The guys were friendly and helpful

    5

    This is the second time I've used this company for my air conditioning issues. They are phenomenal and I would recommend them to anyone!

    5

    They always provide prompt service. I trust their professional staff to thoroughly investigate and correct the issue. They have even went above and beyond to coordinate with my propane provider to troubleshoot an issue.

    5

    Pine Tree mechanical is the one of the best companies out there. Very trustworthy. The owner Mark is a great guy and will take care of you! Pine Tree has done all my work.

    5

    I will continue to use there services and recommend there services to all. They are honest and did an excellent job replacing the fan motor in my AC unit. They went out of there way to come to my house on a Friday when no one out of 18 other HVAC companies I called that day would try to fit me in. They were booked up also and actually doing a job when he called me back and had 2 others still left that afternoon.

    5

    I called them because my previous contractor left a huge mess. These guys not only fixed the original problem but also cleaned up the previous contractor's debris. Above and beyond!

    5

    Kentucky Heating and Cooling comes highly recommended. They are reasonably priced, dependable, and quick. The issue was promptly resolved when the technician clearly described it. Kentucky Heating and Cooling will be used once more without a doubt.

    1

    Owners seem nice, but I have had an unacceptable amount of "part" replacements on a three year old furnace. On top of that frustration, the technician was very rude both during the service call and via telephone the next week. This business also requires payment at service if you are a "new customer" (note: they deemed me to be even though they have billed me previously). When I asked about this practice the person I spoke to said, "after COVID no one wants to pay". I've paid my bill clear and will be selecting another vendor moving forward. My recommendation would be for you to look elsewhere too.