All reviews for Merkle Lawn Care

If you’re particular about your landscaping like I am, you know how rare it is to find a crew that truly gets it. Merkle Lawn Care absolutely delivered on our spring cleanup, shrub pruning, and multi-color mulch installation—they didn’t just meet expectations, they raised the bar.

From the very start, Katie—my amazing rep—was onsite to get the party started. She took the time to really listen to what I wanted and made sure every detail was executed with precision. That kind of hands-on care set the tone for the entire project.

Every edge is crisp, every shrub shaped with intention, and the mulch placement looks like it was done with a designer’s eye. The attention to detail was exceptional, and the efficiency of the team was just as impressive.

A special thank you to Luis, Liborio, and Mateo—their work ethic, precision, and professionalism did not go unnoticed. You can tell they take pride in what they do, and it shows in every inch of the finished product.

If you want your landscaping done right the first time, Merkle Lawn Care is the team to call. Highly recommend!

Quality service and work

Love this place the people are friendly and the place is nice

Very happy with our end result. Will def be recommending this company to my neighbors !

I can't say enough great things about my experience and end product with Merkle. I worked closely with Kevin to design my yard and he delivered exactly what I wanted and then some !! I would highly recommend him and their team !

Have used these folks for years and this year has been bad. Weeds are bad and the last technician did half ass job. Left Katie 2 messages and no response. Discontinued their service

Cutting grass throw part of a tire hit my car refused to pay for damages at the cost of $1200.00

Never used you never will. Traffic laws apply to everyone so when you’re workers are pulling off the shoulder of the highway they should probably use a turn signal. Your driver almost killed my family.

Your Merkle employees on 5 mile trail keep poking needles of Krantom me. Why are they cutting the same spot they have 6 days in a row?? Tell your employees to stop coming in my house 🏡

Unless you want to pay a lot for lawn care, don't use this company. I called for 3 yards of topsoil and Doug, the owner, misunderstood the message request and thought it was 3 yards of mulch. He left a message saying that they would be happy to do the work, he was familiar with my house because he does my neighbor's house and the cost for the mulch would be $684.00....so I called back to say it was topsoil not mulch. Topsoil is only $148.00 for 5 yards and I only needed 3 yards so big difference in price. After I corrected the mulch vs topsoil,. his truck would no longer fit down my street!!!!! And I have a double driveway with a 5 car parking lot!
Interesting!!!!! Still doing my neighbor's. Rip-off, Folks! Beware!

Beware of Merkle Landscaping

The short version- work that was pointed out during the walk through with both the company representative and the men who performed the job was not completed. When asked, the company refused to negotiate a settlement. Update- 45 days later, all but two of the small trees and shrubs in the area are growing back.

The full story- When I walked the job with the Merkle Landscaping representative I specifically pointed out three honeysuckle shrubs to be removed that were the reason why I hired them. I said that my adult sons and I had broken two shovels trying to dig out the bushes and that was the reason I needed to hire outside help. When the contract was written it did not stipulate specifically the removal those three shrubs, but it also did not say that the workers would only use hand tools. It said what the “crew daily rate” was. Neither party stipulated that the crew would be two men with hand tools or two men with a stump grinder.

When I walked the job with the crew, I again pointed out that the bushes were the most important part of the job. They worked very hard and did a good job but left the three stumps from the shrubs after cutting off the branches. They have already sprouted and will be the same size as before the work was ‘completed’ next year. The problem was that the workers did not speak enough English to understand that this was the beginning point of the job. Our communication was limited, so the stump removal was missed again.

When I called the Merkle representative I offered to pay more for them to get rid of the stumps but I asked for a concession to pay half the hourly rate for the extra work.

My offer was turned down by the Merkle representative because in the contract it says that they are not liable for anything that is unseen or not marked. The pine stump from the tree I had removed years ago was clearly visible and located within 5 feet of these three shrubs. I mentioned that the large pine stump could stay because it was dead. Pine trees with more than a foot diameter at the base have root systems larger than 5 feet, so the shrubs were likely to be tangled in the roots of the former tree. Also, I mentioned breaking two shovels trying to get the shrubs out. The shrubs were seen and many of the pine tree roots are above ground.

When you agree to a contract with Merkle Landscape make sure that you stipulate specifically what you want done. The workers did the job as described to them by their boss, but my desires for this job were lost in translation and the job that I requested was not the job completed. Before you commit to any work with this company understand fully that if the job you want is not done, the owner will not make it right.

Update: 45 days later all but two small trees are growing back.

A white van full of your employees decided to stop on the side of Longbranch road in Union today on a blind hill where nobody behind them could go around due to not being able to see over the hill. They were weed eating around a utility pole. When one car attempted to pass, it was almost hit head on by another vehicle coming up the hill. When I rolled down my window to let them know they pulled off in a bad location due to the hill, your employee proceeded to scream at me and swear at me. Heavy set male with large light brown beard. This looks terrible on your company.

After my most recent treatment, I have noticed consistent light vs. dark stripes throughout my lawn. Leads me to believe that either the fertilizer was under applied in areas or overlapped causing burn. Have reached out multiple times and advised that "Katie" will be calling me back. I have emailed and sent pictures. No response 10 days later. Ready to cancel my service at this point, but also willing to give them the benefit to correct the situation.

Update as of 7/1/19 - Received an email last Thursday 6/27 from "Katie" informing me she would "be in our area on Friday 6/28/19" and that she would take a look at our yard. Unsurprisingly, Katie was a no show (hint - I work from home with a view of the front yard as well as have cameras). Canceling my service today. Very disappointed, Merkle.