All reviews for Brooks Heating & Air Conditioning

Thorough and honest. Reasonable cost

They came out and did the job well done made it right from James woodward

They worked hard fixing the air unit and the appointment was quick.

THIS PAST SUMMER I HAD A WATER LEAK FROM THE DRAIN PAN AND THE BROOKS HEATING AND AIR HELPED ME OUT AND GOT ME A NEW SYSTEM AND I LOVE IT AND REALLY LOVE IT AT NIGHT KEEPS ME COLD AND WARM WHEN I NEED IT.....

David was an excellent service person. He was helpful in answering all my questions with a professional manner.

Best service, knowledgeable technicians. My favorite!

Pamela Bunton was such a big help to me! I've always received prompt and excellent service. Friendly and punctual staff!

The Brooks technician was here on time. He serviced the furnace and answered my questions. He was very nice.

Mr Aaron was very professional and extremely courteous when he came to our home. Highly recommend this man and the company he works for.

Very satisfied with their service and would recommend them and will always use them.

Service Tech David and the young guy that helped him were very friendly and worked diligently to get the unit looked after, cleaned and back to working like it's supposed to. Thank y'all again for being prompt, pleasant and getting us cool again!

Quickly responded to our request to service gas logs that we had purchased from another company. Both the receptionist and the technician were very responsive and pleasant. Will certainly call them again .

Called them for quote, had the lowest "show up price" , I wasn't home and they came that day, diagnosed the problem to be a small part causing the issue, and replaced it on the spot. Less than $150 bucks total including the price to show up and figure out the issue. Straight up bad to the bone. I was dying and they got me back to being cold in a jiffy. Seriously blessed I called them.

Perfect. I love tried and true. Used for decades. Always professional and careful with excellent service, products and price.

A solid company with old-school values. Hired Brooks to put a central air system in our 100-year old country home and they knocked it out of the park. Bonus: the young man doing our attic duct work found an extremely valuable antique shotgun up there and immediately notified me by phone instead of putting it in his truck. These folks have integrity, and you just can't put a price on that. You can bet we will use Brooks at all our properties.

My air conditioner went out in the middle of the summer. I called a very large air conditioner company locate in Shreveport, they came out to the house very quickly and quoted me a price to install a new unit. This was my first unit to ever buy and their price seemed like a lot to me, so I called Brooks to see what they would charge and how long it would take to get my house cool once again. (I got their phone number from my next door neighbor that highly recommended them)

They first sent a tech to make sure that I needed a new unit and he explained in great detail why. About an hour later a Brooks representative came to the house to give me options and prices. I never mentioned to him that I already had a quote from another air conditioning company as I wanted to keep everything to myself.

What came next was simply crazy, Brooks quoted me $1,700.00 less than the afore mentioned company did. The unit was exactly the same size so we were comparing apples to apples. I asked if there might be some mistake, he went back over everything and the price was what they normally charge, no mistakes.

I explained to him that I had already received a quote and that they were $1700.00 cheaper. He replied "yes maam, we hear that alot". He never talked bad about the afore mentioned air conditioning company, even though I did, He was very professional and very courteous.

They had my new air conditioner installed and cooling the next morning and I had an extra &1700.00 in my pocket. I am not saying that you will save this much, I am saying that Brooks treated me great and saved me alot of money.

Our office got the run around from our last heating and air contractor for years. Since we switched to Brooks, everything had been perfect. their prices are fair and they come out as soon as they are called. I can tell you that you will never regret hiring this company.

I had to replace the A/C units and heaters in our house. I obtained numerous quotes and Brooks beat them all by far. The install was completed in only a day. Everyone from Stephen Sherman the salesman to the installers were a pleasure to work with. Don't hesitate to give them a call.

I can’t say enough great things about Brooks!!! Whether it is my home or my rental property they keep my ac running and always show when we need them!!! Thank you Brooks!!!

We called Brooks today for the first time. They were here in 30 minutes. The tech that came out, Chris, found the problem immediately, quoted a price, returned and installed it in 45 minutes. Y’all have our business for good now. I just hope we get the same technician. Chris is a real asset to your company.

My parents purchased an unit from Brooks. When the unit went out the service tech Chris was quick to get to the house and was very nice to my Mom. My Mom is a very nervous person so he was patient and kind to her which I though very highly of. Once the unit was condemned the salesperson was out the same day and had the quote ready that afternoon. From beginning to end my parents had a new unit installed a day after the old unit went out. I highly recommend Brooks Heating & Air to anyone that has heating and air needs.