All reviews for Cool Air

Excellent Service Always!!!!!!

I canceled the appointment, and they were very understanding.

Fast and efficient service

I called in for maintenance service for my unit and received an appointment for the next morning!!! Justin was prompt, pleasant and knowledgeable...thanks again Cool Air you all always meet and exceed my expectations!!!

Cool air is amazing! They are a very honest and caring company. They service my buisness ac needs as well as my personal house. The telephone service is awesome and so are the guys that come out.

The employees here are friendly and knowledgeable.

Cool Air has taken good care of us for many years. Today, though, they really went above and beyond. Here it is, right before Memorial Day weekend; and our AC is struggling with 90 degree heat. I called to ask if anyone could come check our freon levels; and literally, within 5 minutes, Justin arrived to do just that. AND, he was wearing a mask! They are the BEST! Thanks y'all!

I have used Cool Air a few times over the years for general services and they have always been on time, professional and very knowledgeable. Just had my AC serviced by Justin and he spent additional time going over what he did and how to keep things running smoothly in the future. I would recommend!

We've been using Cool Air for 5 years now and they have always been quick to respond and often the same day or latest....the day after...Justin is awesome and knows his stuff as is the owner Jonathan. And Ms. Stephanie and Ms Patricia who do the scheduling and lots more are a kick and always seem to have great energy.

Very impressed with how upfront about cost, honest about what is/isn't worth said cost, and thorough Cool Air was. After the initial diagnostic visit, they came by like 2-3 times to check up and run more tests on our HVAC system free of charge. Cool Air will definitely be our go-to HVAC contractor from now on!

Great service and quick response time to my problems in the Warehouse District! Thanks Cool Air!

Highly recommend! Great service, affordable, always on time, and the staff are super nice and helpful.

An excellent company to work with. Brandi was outstanding on the phone—very knowledgeable and professional. The technicians were fantastic and delivered exceptional service.

Cool Air went above and beyond to make sure that our 20 year old system was replaced with a new and improved equipment. They had previously changed a part on our old system (which was more than affordable) and then quoted a very reasonable price for a complete new energy efficient system. They were patient with our timeline of when we ready to install and stayed true to their original quote, we love our new system. Our electric bill has gone down tremendously and we are so thankful for our new system keeping our house cool (or warm when needed) and our bills low!

No answer; wonder if they're still in business 🤔

Last year we got a new AC unit installed in our restaurant by cool air as they recommended since previous unit was old and system
Was not big enough to cool down the restaurant. Since then we are having issues with the place being too hot.
They keep coming back to try to fix it but it still does not get any cooler each time they tell me system is working fine but why is it so hot here???
Kitchen is upset, front of the house is upset?? Why should I have to keep paying if you can not cool the place down?

My AC was leaking Freon in October, they put Freon in it and charged me 290.00 and could not find a leak. Two months later it’s leaking Freon again and they still could not find a leak but they said it was going to be the coils. They wanted to shut the system down for 24 hours to put it on vacuum to find the leak. Gave me an estimate of 2,000 to 2500.00 to fix it. I called another company who found the leak and replaced the coils for 1650.00 in one day. The new company itemized the estimate and told me the coils were 850.00. I was with Cool Air for 5 years with a maintenance contract. They overcharge and nickle and dime you! I have cancelled my contract with them!