All reviews for Prime Solutions
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James is very professional and knowledgeable about the work the company does. He came out to my home and looked at the project, give me a very reasonable estimate which I agreed too. He contacted his team and was back at my home within a hour... they worked hard into the nightfall but determined to get the job completed....and they did complete the job before the rain...Awesome company that I would highly recommend and give them 5 stars for exceptional service...I’m very satisfied 💯💯
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James and Bruce came to help us out with some electrical wiring issues. Both were pleasant to work with. James explained to me the underlying issues with the current wiring and what was required to remedy these items answering all my questions. They also were proactive in finding solutions instead of just pointing out problems.
As a woman, it’s sometimes a challenge to find electricians/contractors/plumbers who don’t talk down to me or who are more comfortable speaking to a man, James and Bruce were a refreshing change.
They also stayed true to the price they originally quoted even though they were at my house for almost 6 hours - much longer than they probably anticipated.
I’ll definitely be using them again and recommend them. -
James replied quickly to my home advisor request and come to home in Barataria the next day to fix my hot water heater. He is a very courteous and pleasant manured person. He fixed my hot water heater in little time. I was very pleased with the labor , response time and price for his services. when my hot water heater needs to be replaced, I am sure going to call Prime Solutions LLC to get the job done.
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James and his crew were super people to work with. They did a great job on renovation work on our home including plumbing, electrical, drywall , painting etc. Would not hesitate to refer them to friends and will definitely use them again.
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James came out to do some plumbing work at our business and Christmas decor at our mother’s home, he was excellent. Prime Solutions is a very professional and reasonable price business, we will definitely used this company for all of our repair needs. Thanks James!
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James and his crew were absolutely fantastic! They were prompt, friendly and professional.
I had a line leaking from the main water line that was a huge mess and causing my yard to become swampy and muddy. James and his master plumber Dennis were able to identify the problem and come up with a solution that was the fastest way to solve the problem and most importantly, the most cost effective!
If I ever need a plumber again I know I can rely on James and Prime Solutions! -
James with Prime Solutions solved the problem that other contractors could not, which I needed: a new 220 outlet to power a new pizza oven that I received for my birthday. From beginning to end, the whole process was seamless. Now, when I'm making pizzas, I think of Prime Solutions!
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I put out an SOS to Home Advisor for water heater replacement and malfunctioning master bath faucet. James, from Prime Solutions, answered the call the same day with a very reasonable quote and assured me that they would be able to take care of these issues. He was very professional and reassuring. HIRED!
Bruce, a plumber with 35 years of plumbing experience, started the following morning and completed the job to perfection! He was extremely knowledgeable and took the time to explain the process as he worked.
I would highly recommend Home Advisors to anyone and will definitely use them again in the future. -
James has been great every time he’s had to come out to fix the lighting issues in my store. He is quick to assess and fix any problems we’ve had. I will always ask for him by name because I know I can expect qualify and professional work.
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Thanking Mr. James and his guys for not only making time for me on this holiday season but also not waisting anytime getting to my needs.my stove was broken and needing to cook for the holidays and I couldn’t find anyone that could help until after Xmas but Mr.James and his guys came same day and satisfied my worry thanks a lot guys have a merry Christmas
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We had some lighting installed as well as plumbing repair work done. James and Chris were courteous, professional, transparent and fair. When the work came in way over estimated James plainly walked us through why and the pricing was fair. They were respectful of our time and home environment and we couldn’t be more pleased at the quality of work.
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James is amazing! We hired him to install Christmas lights in the heart of the season and he made time to get it done within just a few days.
He showed on time and ready to work. His team’s professional demeanor and efficiency was so fantastic we have since hired them for two more jobs!
Cannot recommend his services enough! -
James is amazing, very knowledgeable and dynamic - and he really goes the extra mile. I had an urgent issue on a Sunday and he arrived within 10 minutes of my call. Extremely professional and friendly - plus the issue was promptly resolved. Prime Solutions LLC is my new go-to company for any plumbing, electrical, AC, and other practical issues/ solutions for my NOLA house. Warmly and unconditionally recommended! 😄
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James was incredibly responsive. Within less than 5 minutes of me reaching out to Prime Solution, James had called me back to see what service I needed. He was easy to reach and to schedule with. When he and his helper came to the house, both were so courteous and respectful. They were fast, tidy and affordable. I mentioned another issue we were having that was not urgent. James offered to look at the issue while they were here. I'll be calling Prime again for my plumbing, gas and electrical needs! I'm so happy to have them!
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Did a great job of installing a medium-size laundry room including some gas and water line upgrades. I don’t usually leave reviews but I am here as they did something I really liked - they constantly kept me updated as to arrival time, job specifics when they were on site, checked when we needed to buy additional parts, and told me when job was complete and they were locking up. I felt unusually well-informed. Thanks.
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James was very communicative and proactive, which was especially helpful because I was managing this project from across the country. He made himself available during a very short window when I was in town and he and his team worked quickly and made a challenging situation much easier to contend with. We're very pleased with Prime Solutions and James.
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James and his team surpassed all expectations in replacing my ancient drain system. His responsiveness was unparalleled; not only was the he only person to answer the phone on a Sunday afternoon during Mardi Gras, but he also promptly conducted an on-site inspection, confirming and discussing a plan within hours of calling him. James quickly diagnosed the issue, showcasing his exceptional expertise. Throughout the extensive overhaul, James maintained excellent communication and transparency, alleviating any concerns I had. The project was executed flawlessly and efficiently, adhering precisely to the schedule. James and his crew were not only polite and courteous but also impressively knowledgeable, experienced, and diligent. My experience with Prime Solutions has been nothing short of outstanding, and I wholeheartedly recommend their services to anyone in need. Thank you for a job well done!
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James gets 5 stars from us! He came as quickly as he could for our emergency situation! During the final walkthrough on a Sunday afternoon the new owners found “no ground” in one of the outlets that we previously had repaired. He diagnosed the problem quickly and efficiently! Thank you James!
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I had an external tankless gas water heater installed. Abs was very informative with no hidden fees. Very flexible and always kept the water running even with rain and had to pause. Came back since circulating pump was not working and got it all squared away. All for a great value.
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James is a breath of fresh air in today's contractor market. He's a jack of all trades who sincerely cares about the quality of his work and his communication is outstanding. He's open, honest, trustworthy and sincere while also preforming his scopes at a top level of quality. James a great man and outstanding contractor.
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My hot water heater died and James was out the next AM to fix it. He hauled off my old one, installed my new one and had us back in business in under 2 hrs! He’s very friendly, efficient and reasonable priced. I highly recommend.