All reviews for Coldspring Co Inc

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This is a shady business. I called for services (heating unit stopped working) on Jan 10th. The technician came and spent less than 30 mins....

1) OVERCHARGED ME - Charged me for one 1 hour and 45 mins (that in its self is a fraudulent). When I called the owner the next week, he started giving some lame excuses (that his technician had to walk over snow and ice!). He finally agreed to charge me for 45 mins only and return me my money (still waiting).

2) QUESTIONABLE DIAGNOSIS “LEAK HEAT EXCHANGE” - The technician, by just looking at the unit, concluded that our heat exchange is leaking. Without doing a thorough inspection and testing, the technician concludes this and strongly recommends that we stop using heating unit immediately. The company later followed-up and was prepared to give me a quote to replace entire unit. When I question how the technician concluded and recommended that solution, the company again starting giving me lame reasons (that they have decades of experience and figure by looking at that, etc). What all the unit needed was a just hard reset (Carrier 33 code)!