All reviews for One Hour Air Conditioning & Heating®

Write a review
    5

    Mr Scott came in for an emergency call on a Sunday morning. He could easily have taken a quick look at the system and then said he couldn't do anything until Monday when the manufacturer was available. Instead, he diligently and persistently looked for a way to get our heating system back online. His persistence paid off, and brought heat back into our house just before freezing night. Thank you Mr Scott

    5

    Courteous enough to explain what he did in my system and reasons behind why the AC not working properly.

    5

    Stephen did a great job period he was courteous, polite and professional. Very satisfied with his performance.

    5

    I highly recommend Stephen Scott from One Hour Heating and Air for HVAC technician services. He is extremely courteous, punctual and even phoned ahead to ensure our availability. Stephen is thorough in examining all units, and his expertise in appropriate methods, operations, and tailored recommendations make him a highly skilled technician. I always request Stephen for regular maintenance and any emergencies that may arise, as he is the reason why I continue to choose One Hour.

    5

    I used this company for a second opinion and estimate after being told by another company that I needed new HVAC system.
    Stephen Scott came out same day request was made. Not only did he find out that I do not need a new system, he gave me three options that may extend the life of my air conditioner. Stephen was thorough, knowledgeable, patient, friendly, and kind. His customer service skills are unmatched. I will definitely consider using this company for future services and highly recommend Stephen Scott as the requested technician.

    5

    Stephen was gracious, very patient, honest and clear. He explained exactly what was wrong with my system and what all my options are, with pricing estimates.

    5

    I've been depending on One Hour for 16 years now. They are very responsive when I need them and Always on time. Stephen Scott is very professional and knowledgeable, he is my go to.

    5

    Systems chech I will keep recommendations in mind. He did a complete check of furnace.

    5

    Brandon was quick, prompt and a great technician.

    5

    Steve was amazing. Very professional, courteous, patient, and explained exactly what the problem was. Fixed my AC unit in a timely manner. The price was better than two other estimates I received and I am extremely satisfied with the overall service. Thank you.

    5

    Mr. Scott did an excellent job. He was very efficient in performing his work. He was kind, courteous and respectful individual. He cleaned up the area before leaving. A job well done.

    5

    Mr. Stephen Scott is a life saver. We were without heat for days. He patiently walked my grandmother through the issues we were having with the furnace. Not only was he helpful, knowledgeable and courteous, but so kind to come back on his day off and complete the job.

    5

    Stephen Scott was very professional and walked me through everything he was doing. He explained everything in terms anyone would understand. Thank you for sending him to work on my heating unit.

    5

    Stephen took the time to diagnose & explain the situation and ensured we had the best solution in this awful heat. Very satisfied with Stephen's work!

    5

    Great service, quick same day, Stephen my technician was awesome. Polite, explained the work needed in understandable terms. Didn’t feel high pressure sales.

    5

    Stephen Scott was fantastic to work with. Professional, explained everything to me in terms a non HVAC professional such as myself can understand. Was on time, very nice, and is a consumate pro. I cannot recommend him and one hour enough

    5

    Stephen demonstrated excellent professional approach to his work and provided the recommendations and options for me to make informed decision. Followed up with further information on my unit next day. Keep on doing the good work Stephen

    5

    Stephen came to repair our lack of heat. He did a thorough job and also checked our air conditioning per our 1 Hour maintenance agreement. We are very pleased!

    5

    This was my first experience with One Hour and I was very pleased with the professionalism received when setting the appointment and during the actual service call.

    Stephen (technician) was very personable and kept me informed about everything he was finding and doing to resolve my AC issues. He gave me recommendations to consider in the future and I strongly appreciated him treating this as a service call and not a sales call.

    I’ll definitely be using them in the future!

    5

    I highly recommend Stephen Scott from One Hour Air, he went above & beyond to provide efficient & excellent service for us when we were in a bind! He is both professional & friendly, he does not try to up-sell you, he is understanding of what your needs are & your budget! He was awesome.

    5

    Stephen Scott provided the best service of any HVAC company representative to date. Very knowledgeable, personable, and meticulous in his attention to detail. I’m very happy with the work performed and to the level it was done.