All reviews for TJ Installations & Service

Excellent service

On time,very knowledgable,top tech!

Professional Responsive, and friendly

The did an outstanding job! Very professional.

They mounted my 77in TV and did a great job! Its the perfect all in one service at the best rate I could find.

Excellent service. Very happy. We highly recommended this company

I called for my Osaki massage chair. Shon got everything taken care of. Will use again.

TJ Installations & Service provided excellent service for my Cozzia massage chair. Technician was knowledgeable, polite, clean and respectful.

I had an issue with my massage chair, and it wasn’t functioning properly. Shon from TJ Installations & Services came to my home and quickly fixed the problem. He was not only friendly but also very knowledgeable. I highly recommend TJ Installations & Services for anyone in need of their expertise.

We had an excellent experience working with TJ Installations to service a treadmill. TJ was very responsive to text communications and Shon did a thorough job troubleshooting the treadmill and fixing the problem. For a service call to work on treadmills (and some other electronic devices) TJ Installations has a policy where you pay them in advance for the service call before scheduling. I was a little skeptical at first but I communicated back and forth with TJ several times and then did pay in advance via PayPal. Everything then proceeded in a very professional manner. TJ scheduled an appointment, stayed in touch, Shon arrived well within the appointment time window, and there were no problems. It was a pleasure meeting Shon in person and it’s obvious he has a lot of experience and that he take’s satisfaction in fixing things. If my treadmill needs servicing/repairing again I will definitely get back in touch with TJ Installations. 1/2025

Shon, our technician was friendly, knowledgeable, and prepared. He under-promised and overdelivered. He initially thought we would need a new part, but instead spliced a wire, rigged the chair to work, and saved us hundreds of dollars in repairs, all through honest ingenuity and being transparent. We will definitely be calling TJ Installs for our next massage chair issue. Mileage cost for what was a pretty long drive for them was only slightly above the IRS mileage reimbursement rate. (so not a giant profitable markup, which i thought was nice) They are great, dont be concerned about their webpage and its dated nature, the in-person experience, as well as the communication experience with this company was fast, polite and professional. Moral of the story, dont judge this book by its online "cover", they are fantastic, no doubt about it.

From first contact, the staff at TJ Gilmore was great. They walked me through the process of coordinating delivery of necessary parts from the manufacturer of my massage chair and once I receive the parts, they quickly scheduled an appointment to come and install. The repair tech, Shon, arrived on time and efficiently made the repair. He explained The malfunction and How to avoid a repeat of the problem. I highly recommend TJ Installations & Service.

Shon did a great job servicing our massage chair. He was extremely thorough, on time, and very deliberate and diligent in his work. He even wore shoe covers to make sure he didn't bring any dirt in from outside the house. Perhaps most amazingly, he remembered my name the whole time and called me by my name which is something that doesn't happen very often. A true professional and great representative for this sterling company.

Shon is fantastic. He is superbly punctual, efficient and reasonable with the price. Our massage chair stopped working with broken roller mechanism, which is not easy to repair. But Shon fixed it in less than a couple of hours. He shared with us detailed pictures and videos of the repair. Our massage chair is now like new again. In addition to massage chairs it looks like Shon also handles adjustable bed, TV/AV installation, fitness equipment and light plumbing & electrical work. I highly recommend Shon!

TJ and Shon have been excellent to work with. They have been responsive and knowledgeable on the items which needed attention-in this case hydraulic massage tables, pedicure chairs, stylist chairs, and Finnish sauna.
Very pleasant to work with. I would definitely recommend for your business furniture repair needs.