All reviews for Sledge Total Protection

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    5

    Excellent service. Came in and discovered the problem within 10 minutes. Very pleasant and gave us maintenance tips. Thank you so much!

    5

    Friendly - on time - great customer service -has time to answer questions and make sure you have understanding - great price! All and all a great experience! I have recommend them to family and friends

    5

    [Timeliness, Service, Technician] Isaiah arrived on time and was very professional and courtesy. A pleasant experience. Thank you!

    5

    The technician responded very quickly after sears had a conversation with him he came over and identified the situation with the unit and conducted test and reported back to sears

    5

    Josh was excellent. Very knowledgeable and informative on what my AC unit was doing. Thank you Josh for giving outstanding customer service.

    5

    Patrick was on time (early) and very professional and knowledgeable. He walked me through the process step by step. Excellent service!

    5

    I had an AC checkup appointment. The technician arrived on time and was very knowledgeable and professional. He also explained everything as he was doing while conducting the checkup.

    5

    Outstanding service and staff, Shout out to Ms. Tooks, Patrick, Larry,.. Ms. Tooks introduced me to the company and service, she was very personable, knowledgeable and professional, Patrick performed initial service, was very informative, great presentation, no dire problems or pressure, presented very thorough evaluation of unit and benefits thereof, Larry performed the duct work and furnace, very professional, easy to talk to and appeared quite knowledgeable, I'm very Happy,... good people who also performed a Great Service

    5

    Mr White was very pleasant and friendly. He walked me thru the whole repair issue. I cannot begin to thank him for such terrific customer service.

    5

    Sledge Total Protection took great care of my needs. Always prompt, professional and courteous service!

    5

    Sledge is great. They worked very hard at accommodating our situation. The Technician was very professional and experienced. I highly recommend this company !

    5

    Great experience and I wish we could give them more stars. Anthony, Josh and Patrick are excellent in managing and communicating and delivering great service. Highly recommend.

    5

    They were very professional and worked as a team. They also adhered to all covod-19 precautions., ie, masks, foot protectors. They also continually made sure to protect our hardwood flooring and other personal items.

    5

    The entire experience was top notch! I love the consistent communication and I really like the text messages and emails that tell me the technician is on his way and the ETA!

    5

    We had an issue with a furnace that was installed by Sledge. I was upset initially but the owner took the time to personally came to our home to explain and apologize for the mistake. I really appreciated that. I would highly recommend them.

    5

    Me Bell was professional and on time. He provided a detail breakdown of the process needed to correct my heating issue. I will definitely use this company for service again!

    5

    Excellent work! They put in a new furnace and air conditioner. Everything was perfect. I appreciate their hard work. Thank you Tony and Kimmy. And thanks to Shakira for recommending them! Great job!

    5

    I am currently the Property Manager of Oak Park Apartments in SW DC. A heating emergency arose where four of my residents were without heat. I contacted Sledge and someone was on my property the same day. I was presented with a plan to get my replacement heating systems and cost associated with systems and installation. All leg work was done by Sledge. The job was difficult but Sledge got the job done very quickly. I was updated on the progress and also provided with HVAC information that I will definitely be able to use in the future.

    5

    My first home and my first issue with my heating a/c unit... I must say the service was great the tech arrived on time work fast and professional... great job!! Will definitely recommend Sledge total protection to all my family and friends...

    5

    The technician Larry was very professional and knowledgeable of the equipment and install . Mrs Tooks, that handled the transaction, spent time informing me of the different UV lights for me to select.

    My overall experience was excellent!

    5

    Josh is always pleasant and knowledgeable while determining the system issue. While the service fee $120 is higher than the average HVAC companies, he does a thorough job