All reviews for Sears Appliance Repair

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    5

    He was very knowledgeable, shared many tips to keep the dishwasher in good condition.

    5

    The gentleman showed up timely. Was very polite and professional. Only asked where the thermostat and the unit was placed and completed the service within an 1/2 hour. Told me what he completed and the service was done.

    5

    The technician was great . Provided all information needed.

    5

    I am totally pleased with the whole process of getting my Sears Service.
    Elio, my technician, was on time, courteous, and very professional. I would highly recommend this company to anyone who needs a home warranty service..
    Sincerely,
    Robert G

    5

    Ransford did an amazing job replacing my refrigerator ice maker. Although he could have went home and rescheduled my appointment, he didn’t. He stayed until the job was complete. I truly appreciate his wonderful customer service!

    5

    Could not replicate problem but he promised to return promptly if problem persists.

    5

    Walton was very customer service focused. He described what what the solution was. Additionally, Walton explained the benefits of having a Home Warranty plan and the associated savings. Overall, a good experience. Thanks Walton.

    5

    The technician came and work on my air condition. I am very happy for the services he provided.
    He explained to me the problems and the procedures. I will call Sears Home Services again in the future.

    5

    I requested my annual spring maintenance check on my air conditioning unit. The appliance repair technician arrived in the morning with a kind greeting. He looked at my unit and explained the repair needed. Once done, he put everything back in its place. I felt confident in the technicians knowledge and assessment.
    @ Useful 0

    5

    Excellent experience from the time of the service request, quick part arrival and adjusting the time of arrival to fit my schedule. Very happy with the entire process including the technicians professionalism. Great Job Sears!!

    5

    Brian was great. Outstanding technician that applies common sense and complex diagnostic solutions with ease. Very professional.

    5

    The technician was very calm took his time to troubleshoot my freezer and through his knowledge and competence he repaired my appliance.I am very satisfied with his customer service provided.

    5

    Very satisfied with his analysis on my dishwasher. Good job

    5

    He was awesome! He called Samsung when the part didn’t seem right. They told him one of the wires they no longer use on the water dispenser anymore. We both were happy to hear that.

    The new dispenser is working perfect, and making Ice. Thanks again.

    5

    Prompt, professional service. Mohammad quickly diagnosed my problem and gave me the options for repair.

    5

    My service request was handled by AI and done very well. My refrigerator was not cooling in either the freezer or refrigerator. The technician was knowledgeable, and repaired my was done in about 45 minutes.

    5

    Jalil did an excellent job. Highly recommend.

    5

    My technician was Top Notch! He called to let me know he was on the way (which is huge for me bc your window of 8-5 is entirely too long) he was very polite, knowledgeable and kind. He corrected the problem in a timely fashion and I'm very pleased.

    5

    The repairman was very knowledgeable about our range/oven and fixed our oven.

    5

    Service Technician reported to my home early. Thank you because we were without air conditioning for 4 days. I have a 95 year old in my home . He found the air conditioner problem quickly. Thank you.

    5

    The technician was amazing! He was very professional and knowledgeable! Throughout the process I was informed on every step and the problem was fixed promptly. He is a definite asset to your company!