All reviews for Carroll Mechanical

Carroll is great. The pricing is the best in town. They are easy to setup an account with and easy to schedule with. I can trust that if I have an emergency that they will find a way to fit me in next day or the day after, which is the most important thing.

From my initial call with Dana in the front office to an onsite visit by Tech Jordan Scott ... outstanding. Jordan was informative and helpful. Never tried to upsell anything. Such a welcome change. Will definitely use them again.

The service was prompt and efficient. Josh Glatz the tech was very knowledgeable. Rather than replacing the circulation pump for my boiler, baseboard, heating system as other companies reccomended, Josh rebalanced the water and air in the system for it to start working very very well. Thumbs up to Carroll Mechanical. I hope they have more like Josh.

Rudy came for my maintenance today, as well as in the spring, and each time he is very professional and very kind and respectful. He is easy to talk to and explained everything he was going to do, about how long it should take, and then reviewed everything on the report with me. He seems to really know what he’s doing, and we’ve always had great service from Carroll Mechanical!!

Justin came for annual fall maintenance. His service and cleaning were very thorough. The price included a filter for the humidifier. Carroll Mechanical was good about getting enough information ahead of time to complete the service in one visit. Highly recommended.

Carroll Mechanical installed our systems and have been servicing them for years. They do great work, are pleasant to work with and are very responsive. Highly recommended! Rudy in particular is a great tech!

Antonio and Brendon were very professional, friendly and worked great together. The went above and beyond, and explained everything I needed to know about my new A/C. Would recommend to anyone in need of A/C maintenance.

Best HVAC company in town. They have helped us out several times always been fast to respond friendly excellent technicians and always get the job done quickly. I recommend them to everyone.

Roy and the Carroll Mechanical team were lifesavers. Our heat went out and they were the only company able to send someone right away at a fair price... would definitely reccomend.

Needed my AC looked at on short notice and they were able to squeeze me in quickly! All of the staff were friendly, from folks answering the phone to the techs and sales people. I ended up replacing the AC (of my own choosing, no pressured sales tactics from Carroll Mechanical). Communication was very easy with everyone. They are very organized and go the extra mile to meet your needs. And they beat a competitor’s price by more than $1000. Would recommend to all.

We had a great experience with Carroll Mechanical. Our technician, Jordan, was knowledgeable, and explained and answered any questions we had about our HVAC. He was just a nice person to work with. Thanks for his expertise.

Jordan Scott from Carroll Mechanical did our semi-annual maintenance and he took of the necessary things that needed to be fixed. He tells you like it is and not trying to upsell you anything. He is very friendly and very professional and knows what he is doing. Really glad we have the support from these guys and highly recommend it.

When our 17 year old heat pump and furnace quit working we called Carroll Mechanical. Josh was right on time, professional and hardworking. He diagnosed the eletrical problem, explained what he needed to do and followed up with pictures of the repairs. I found the staff was courteous and tried hard to accommodate our schedule. Our heat pump is up and running great. Thanks!

Brendan & Diego installed a Daikin unit in our sunroom. They were very professional, installed the unit in a reasonable amount of time, and left the work site clean! I highly recommend this company!!

Very good customer service starting with Chris who shared the overall options and helped us finalize the option to the installation team especially Antonio Avelar as he was leading the installation. Very customer friendly and detailed oriented, patiently answering any of the questions and guiding us through the overall process.
Highly recommended.

I’m extremely pleased with the service I received from start to finish! From my first call with customer service to the emergency service that kept me warm until my new HVAC system could be installed, everything was handled quickly and professionally. The installation was seamless, clean, and efficient. The team was friendly, affordable, and I’d highly recommend them to anyone looking for reliable HVAC service!

Carroll Mechanical is an outstanding company that truly prioritizes customer service. The owner is personable, and the entire team—from the office staff to the technicians—sets the bar high for professionalism and care.

Working with Dana has been a pleasure; she’s thoughtful, proactive, and consistently goes above and beyond to ensure an excellent experience. Rudy is another standout—polite, skilled, and meticulous in his work, all while being a joy to talk with.

This past summer, during a peak heatwave, our property had an emergency. Roy and his team responded quickly, resolved the issue, and even helped me navigate a warranty on a system installed by another company seven years ago--saving us thousands.

I couldn’t be happier as a Carroll Mechanical customer and wholeheartedly recommend them to anyone in need of reliable, top-quality service.

So far, my experience with Carroll Mechanical has been absolutely great. Everyone from the phone representatives to the techs that come out and do the hands-on work, have been absolutely wonderful. I highly recommend Carroll Mechanical for all your HVAC needs.

Tony and Ever were amazing! They did a fantastic job. Our unit looks awesome! We highly recommend the product and the services

I was very impressed with the team that labored all day to install our HVAC system and Water Heater. The crew was professional, courteous, and worked diligently on the project. They arrived early and cleaned up well after the project was complete. Carroll Mechanical also took care of the warranty registration and all rebate related matters, so they really made the process as simple as it could get.

Rudy provided me with excellent customer service. He spent so much time explaining how my HVAC unit works and answered all of my questions. I had far too many questions about the unit, but he didn’t mind. Each answer was backed up by facts. He basically broke things all the way down so that I could understand what he was saying and he even gave me a brief lesson in schematics. I have been dealing with mold, conditions and humidity for years because the builder (Lennar) did a poor job with the HVAC install and it’s been a nightmare. Rudy took the time to give me the information that I needed to prepare for a possible replacement of my unit. The entire process was fascinating to me. He didn’t rush me, he wasn’t short on instructions or answering questions. Just a very good experience overall. He really knows his stuff and I have all of the answers that I need to present to the Lennar vultures in the morning. Thanks to Rudy I have the ammunition that I need to get my unit repaired/ replaced and also get this dehumidifier adjusted and running properly. He also read over the warranty information and assisted me with getting the customer service information. Just wanted to give this young man a huge thank you and shout out his skills and knowledge. The professional support he provides is top tier! Inside the unit is so clean. He also did my yearly HVAC maintenance a few weeks ago as well.