All reviews for Griffith Energy Services, Inc.

Griffith technicians are always professional, knowledgeable, and timely. I have always had wonderful experiences with them :)

Service arrived when schedule. Helped me keep the furnace running for another year. Thanks for the opportunity to review options to lower my heating costs.

The service was excellent, Dale May performed the A/C service in a very professional manner. Dale May is a super heating and A/C Tech. I wish all Griffith employee's were professional as Mr. May.

We've been using Griffith for over fifteen years and they have been very good for us. Reliable service and scheduling for our system.
Thanks Griffith!

Griffith Energy is always quick to respond when needed. They also are great at answering any questions that we have about our oil hear unit and their various packages. Highly recommended!

I have a service plan. When ever anything happens to the furnace I call and they come right away. They also got filters I needed and delivered them right to my door. I think they are great.

Excellent technician Bill Moore of Baltimore Office resolved long outstanding problem which prevented oil flowing freely from tank to furnace. He took the time to correct a situation most technicians ignore.

Dale arrived and had the issue fixed in just few minutes. He immediately zeroed-in on the control component causing the issue, found a hidden broken wire and had it all running again in moments.

Thanks for your help, Griffith and Dale.

Richard Miller was excellent. How he analyzed my AC situation and then proceeded with the CORRECT diagnosis and remedy speaks volume of his expertise and why he has to be among the best that Griffith Energy Services employ.

R/
Gerald R. Reed
Client

The effort that Griffith Energy has made to save me money has been wonderful. At every step, they explained the options I had that always resulted in a better price. Combining savings with their top notch service makes them one of a kind. Thanks for all your help this year.

I was having the annual maintenance service done on my furnace. The technician arrived 15 mins before the appointed time which was perfect as I had other things planned for the day and was hoping he would be on time or early. Will continue to use them.

Our serviceman arrived, right on time, with a smile on his face and ready to get to work. He was very efficient, explained everything he did to my furnace, oil tank and air conditioner, and was gone in an hour. I highly recommend Griffith Energy Services, Inc.

Excellent job.
The technicians were very conscientious, we have a house built in 1890 with plaster ceilings and they took great efforts to avoid plaster cracks.
Great attention to detail in the installation of the air handler unit & duct work.

Glad I went with Griffith.

We use griffith to for oil delivery and to service our furnace. They've kept our boiler in great shape. We just had our furnace serviced for the upcoming heating season. The tech they sent named Greg L was excellent. He did a very thorough job and left the jobsite very clean. He was very pleasant to interact with and answered some questions about how my furnace operates. I'll be requesting Greg to service my furnace next year.

On May 10, 2016, we had a new furnace installed. It was not an easy job. The furnace was in a very awkward and very small area with a hot water heater right next to it. The installers were forewarned with some photos about the challenges facing them to get this job done. Promptly at 8:00 a.m. this morning 4 technicians arrived to start the installation. What a great group of guys. Somehow they figured a way to take out the old furnace without having to take out the hot water heater which was a feat in itself. They all worked diligently with skill, endurance and ingenuity. It took them a little over eight hours to do the job - keeping us informed throughout the day as to how things were going and explained things to us in layman's terms along the way. We couldn't have been more pleased with their performance and the quality of their work. They were also very neat and quite polite. We would highly recommend them to anyone interested in having a job done well.

Update: Griffith energy went above and beyond to rectify the situation. I spoke with Janette at the Columbia office, Stephanie Hurst in VA, and Kevin Spain in the PR department. They each worked very hard and were able to get my tank refilled and heat back on in an extremely timely manner. I am very appreciative and will recommend them in the future.

They don’t answer the phone and the remote monitoring does not work. You will run out of fuel with these guys. Don’t subscribe.

I have a (2) Gold level service contracts with Griffith and on Saturday 7/29 one of my AC units stopped working. I called at around 1pm and by 4pm my system was fixed. The technician, Bill Moore, was knowledgeable and diagnosed the problem to be a bad capacitor within minutes. If I could give more than 5 stars I would - great service!

We were just serviced for our annual cleaning and tune-up on 7-29-2021.
Dale May, your service technician, has been here several times before, and this seemed to be yet the best service ever. He was on time and spent every minute while here working diligently on our furnace system. He certainly knows what he is doing, and is meticulous at his work. Having Griffith as our oil and service provider gives us great confidence knowing that you are always here for us. Kudos to Griffith and Dale for keeping your A+ rating with us! Donna and Monroe Davids

We’ve been having problems with our furnace for over a week now, the company the warranty company sent out weren’t very honest, they were just trying to make money. We decided to have Griffith come out and they’ve been amazing! I read reviews about them not returning calls or taking awhile to show up and we have yet to have that problem. They’ve actually been to our house 3 times in the past two days. Both techs were great. My boys love jerry. We plan on getting a service plan ASAP ( definitely worth it)

I am on automatic delivery and I have only run out 2 times in 26 years of their service. If I have a problem they will come quickly to fix it. I am on the maintenance plan and I have had no problem.

It went well. The only issue I had was the way the man spoke to me. He treated me as I was an invalid. He came to my door to give me the bill. He said he had to go back and remove part of it because I had a contract. So I stood on the porch. He said he would see if he could remove it. Walked down the steps. So I stood on the porch looking over the bill waiting to bring the new one to me. He stopped and asked me if he needed to explain again. I looked at him and said no. He said. Ok. I am done you can go back in. WAIT??! What???

It was the way he said it as if I was mentally disabled. I'm not. I work for a large corporation and have two BA degrees. Please do not talk to me in that tone again.