All reviews for Bausum & Duckett Electric

Bausum & Duckett has provided quick, courteous, and competent service on several occasions. This company has completed electrical work and generator tuning and service. I have received an appointment almost immediately many times. On one occasion, Kevin assisted me over the phone to solve a generator problem when I had no power. When I contacted the office, again, I received an appointment on the same day. The office staff is friendly and courteous, and the technicians left my home as clean as they found it. I highly recommend Bausum and Duckett for professionalism, excellent service, and great rates.

I highly recommend Bausum and Duckett and especially Mike, their patient, knowledgeable, and efficient service technician. He always answers my many questions thoughtfully and kindly. They have provided service at my home several times and they will always be my go-to for any electrical needs. You cannot do better for your electrical needs than Bausum and Duckett…be assured of that!

Been looking for someone to service my Kohler generator. One company said the motor was blown and could not work on it. I contacted Bausum and Duckett, they came out and quickly identified that the battery was dead (said a dead battery will give a lot of false diagnostic messages), they then serviced the generator and less than an hour later I was back on line. Just three days later the storm knocked out the street power for two days, B&D saved the day. Highly recommend them.

The workman has been here several times. He is a wonderful person, always comes to the door & introduces himself. He is very efficient, describes what work will be performed. He and his helper are very professional & thanks for having them as workers

Very professional all the way from estimate to finishing up. Scheduling and completion of work within a week of acceptance of a fair proposal. Definitely will recommend to others.

Exceptional professionalism, timely service, and friendly communication. Jeremy is an outstanding electrician and accomplished all work requested above expectations. Thank you.

B&D Bobby, Summerlyn, Kevin and Travon were the team that got my Kohler generator running in the middle of the snow and ice storm we had. Kevin and Travon had to risk walking across ice covered access to the generator. B&D is at the top of my list of dependable contractors I can call especially in an emergency as we had.

My family has three homes each with a Kohler generator. A few years ago, each one was in varying states of disregard, as the family electrician who installed and serviced them had moved away. I was tasked with finding a resource from scratch, with no prior knowledge. I am so pleased that the first name that came up on my Google search for “home generator repair” was Bausum & Duckett. Now, all three are not only humming along, but I have a relationship with experts and a very attentive home office. I am happily on a service contract for all three generators - two of which are in the Annapolis area, and one of which is at a Delaware beach house serviced by a great technician in that area, since it is a little farther away. But all three go through the same home office that is always attentive to emails and calls. The techs work quickly, precisely, and are forthcoming with information when I ask questions, even letting me take reference photos and videos. I haven’t been without power once since finding Bausum & Duckett. One thing to add that I feel like is even more above and beyond: the techs have also helped me with internet connectivity. Those of you who use the Kohler generator app know how problematic that connectivity can be. But Bausum & Duckett seems to be able to conquer networking issues as well as the small engine, computer issues, etc. that have come up for our three units, on the road to generator health, emergency preparedness, and remote access. Highly recommend.