All reviews for A.E.C. Heating & Cooling, LLC

The entire process, from scheduling to repair, was smooth and professional. Excellent customer service and reasonably priced.

Excellent service and great prices. Owner is very nice and was on time and completed work as scheduled. AC and heat both work great and glad we found him.

Great service and a quick response! Explained everything, checked everything and fixed on the spot!! Highly recommend!!

We appreciate Alfred's patience when we asked a ton of questions. We inhereted the heatingsystem and had no idea what was wrong with it. He helped us figure it out.

Alfred did a professional job, he has excellent customer service and I'm satisfied with my new air conditioning unit.

We have had only positive experiences with Alfred of AEC Heating & Cooling. Reliable, honest, and knowledgeable.

Alfred he keeps you informed for appointment.If,he is early or late you know it.When,he works very meticulous not in hurry.What he is doing is explained and tells you about working of system on which he is working.He will like that you know you system and keep an eye on your system.Very thorough with skill and knowledge.Good luck to him.
Raj

Alfred is great and very professional. This is the 2nd time I am calling him. He explains what he is doing step by step and enjoys his work. Highly recommended.

Alfred is very professional and really enjoys his work. He will explain everything he is doing and patiently answer any questions. Highly recommend!

Our air conditioner stopped working and I called A.E.C. & Cooling. They were extremely helpful. They walked me through everything over the phone and was able to assess the issue. They came over the same day and fixed the problem. I will definitely use them again. I am 100% satisfied.

Alfred was EXCELLENT! I don’t do reviews but I had to share this because you don’t find many people who are thorough and honest. Some companies will tell you this can’t be fixed or you need to do this and it’s going to cost xyz…..and majority of the time it’s none of that but a simple fix. I can’t thank you enough for your honestly and telling me what the issue was. Also, the item you recommended, I got it today. You’re on my calendar reminder to call you for my next maintenance checkup. Call and you will see exactly what I’m talking about. Thank you Alfred!

Rapid response when our AC broke in a heat wave. Competitively priced and clearly outlined quote, with different options. Understood our desire to get our house cool ASAP with a little one and came over the same night the equipment was delivered to him. Polite and professional service and very much recommended.

Had a problem with my AC, Alfred from A.E.C. came by and diagnosed my problem for a reasonable fee. Rather than push hard to sell me on an expensive fix that would take several weeks due to the chip shortage, he suggested alternative solutions and now my AC works again. He seems like a very honest person, exactly what you want when dealing with expensive HVAC systems.

Professional, thorough, and honest. Alfred came out to diagnose a potential problem with my heat pump but checked it out and told me that everything was in working order, didn’t try and invent problems or make a sale. Patiently answered all my questions. Great!

I utilized this contractor to service my HVAC system. Alfred was not only responsive, polite and reasonably priced we freely discussed his training and certifications from Montgomery College, Rockville Campus!
I recommend and will definitely utilize this service again.

Professor Grier

We had an amazing experience with A.E.C Heating & Cooling, LLC. They did a full replacement on our HVAC system and we couldn't be happier with the quality of service. They have a wonderful and very personable team that truly cares about their clients. I will be recommending them to everyone moving forward :)

Alfred is a gem! Knowledgeable, well mannered and efficient. He assessed our HVAC issue quickly, found the problem and corrected it while providing sound advice. I trust AEC Heating & Cooling and you should too!

I gave AEC a call to get my gas heater checked out before it got too cold outside based on positive reviews on Next Door. I was able to schedule an appointment quickly. Alfred, who I presume is the owner, checked out my unit and walked me through the whole process. He explained everything very clearly as he performed the work and answered every question that I had. I was so pleased with his work that I signed up for a yearly maintenance plan.

Unlike most companies, Alfred is owner, salesman, and main technician. He is very responsive and knowledgable, and takes the time to do things right.

My existing AC unit needed to be replaced due to old age and compressor failure. The system was also not configured for optimized airflow. Other companies I had provide quotes were more expensive and overlooked the improper configuration. Alfred demonstrated his attention to detail and experience by noticing the issue and installing the unit properly.

Additionally, my old unit failed right at the beginning of successive heat waves. As it was the summer of 2021, manufacturers had depleted inventory. Alfred checked-in with the warehouse daily to see when they would have new units in stock. As soon as they received them, Alfred picked up the unit and installed it next day. He worked long hours--coming over on a Friday at 4pm after a full day of work--to ensure that I received AC as soon as possible.

I can't say enough good things about him and his work. As stated on his website, he truly provides "individualized service" and exceeded expectations.

June 2024 - I am back with another review! I woke up to no AC today. Alfred was at my house in less than an hour and my AC was pumping in less than 2 hours from my call - without leaving me broke! I fear that he will blow up one day and not be able to deliver the same level of service, but that would be stingy of me not to promote him! 😂 Can't say enough great things - support small business!
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A few years ago - during the height of covid -
We have heat again thanks to A.E.C.!!!

The circuit board on our 5 year old furnace was not converting the input power to the output power (120v to 24v). Apparently the brand I have, International Comfort Products, had a private label circuit board (can't think of another way to describe it) that was actually manufactured by Carrier.

The first company we has come out, GAC, was not able to come the same day, yesterday. Then today they said the actual transformer was fine, but it was the board that was bad. They quoted me $1236 (as a "VIP" bc I subscribed to their service after a central air fiasco in the summer) and said the part wouldn't be here for two days. They didn't offer to see if the part was still under warranty or anything.

However, A.E.C. saved the day! He walked me through some trouble shooting over the phone first and suggested I reach out to the manufacturer because we weren't sure exactly when it was installed. Then he made it to my house the same day, found an alternative to the private label circuit board (a Carrier universal model), swapped out a transformer that was in fact bad, educated us that we were using our two thermostats incorrectly, AND saved me HALF the money that GAC was trying to get out of me!

I will recommend Alfred over and over and over again! Thank you to him, his honesty, his integrity and to all on the Nextdoor app that recommended him!

Also, he takes great covid-19 precautions and tolerated my two loud mouth ankle biters 😊

Alfred is a fantastic HVAC tech and just an all-around nice guy. He helped us with our old failing system for a few years and finally replaced it at a reasonable price. Highly recommend.