All reviews for Heritage Home Service

kamil came out to my home and troubleshot and replaced some parts for my boiler. super professional, courteous, friendly, and knowledgeable. fast service and he answered all my questions. I will use and recommend kamil and heritage again for sure.

The pilot light on my boiler went out overnight and I was able to make an appointment to have someone check it out the next day. Needed to replace the thermocouple which they were able to do right away and get our heat back on. Christian was super nice and did a great job. It was also nice to get a text with his picture and some details prior to his arrival. Would recommend!

I always have a great experience with Heritage. Sam came out this morning to check on why my furnace wasn't working. He kindly reviewed all of my options and worked with me for financing to replace the dead furnace. Absolutely helpful in making the right decision for me. Not only that, but they put me on the schedule for tomorrow, not in a week or two. I always recommend Heritage and would never trust anyone else to work on my heating or plumbing. Just call Heritage and save yourself the hassle of calling anyone else.

Sam from Heritage Home Service was excellent. He was professional, knowledgeable, and very kind. He took the time to explain everything clearly and made sure the issue was fully resolved. We truly appreciate the great service.

Josh and Steve both helped us and were great, fixed the issue were helpful, knowledgable, professional and will def use them again, getting quote for other work I need. A pleasure to have them in my home, to work on pluming issues, pipes & frozen drain. Thank you! HVAC work next

Julian and his co worker did a great job! There was a little miscommunication as they installed 3 humidifiers to 2 others in the same neighborhood (with my recommendation) and they serviced the last one who made a commitment. I was told they would be coming in the morning when I noticed their truck next door. I feel the work should have been done in order of when appointments were made. If there had been a change I should have been notified. That is my only concern. I guess it will take a little time to truly enjoy their work as the humidifier does its thing.

We had Kamil check and provide maintenance for our mini-split System. He was very professional and thorough in cleaning, inspecting and communicating. He did a Great Job and I would highly recommend him

Our technician Josh is the standard by which all trades people should be measured. He arrived on time, and was thoughtful enough to bring shoe coverings so as not to track snow into our house. We thought we had a frozen pipe and feared the worst possible cost for repairs. His approach was clear and simple - he diagnosed the situation and then presented us with options and approximate costs for each potential fix. We were lucky in the fact that it turned out to be a frozen tub drain which could be fixed by placing a space heater in the access area of the tub drain. It thawed in 3-4 hours as promised. So we got a plumber who’s a great guy for a great price. Offering us a simple low impact and low cost solution - this is how you win customers for life.

This is an update from my previous review: the general manager Cam reached out immediately and asked to speak with me to see if there was a way to earn my business. After agreeing to speak with Cam, he was gracious enough to offer a premium package of servicing that last a year as well as send out a technician the very next day. He was very apologetic about the poor communication and quickly attempted a resolution. A technician came out, and provided excellent service. He
was kind attentive and extremely helpful. He explained in detail recommendations for ensuring a well running furnace. I’m extremely pleased and happy this was able to be resolved amicably.

The service was very efficient, fast and the techs were super friendly and considerate of our time. Steve and Davi were conscientious about fixing our issue correctly rather than just getting it done quickly, which we truly appreciate!

I didn't have water coming into my house. I called and was told someone could come out in the next 90 minutes. Two gentlemen showed up and got to work. They were respectful and kind. They educated me on my system, provided some suggestions and were off to close out their evening. I would 100% use this company again. I felt heard and respected.

Drew is a very polite young man who explained every step of the repair process to me. He was efficient with the task at hand.
I had a clog in my bathroom plumbing and also needed a new tub spout. I appreciate the timely response from Heritage in scheduling me the day after my request for service. Thank you so much !
Christine Hanlon

Sebastian and DJ came out to diagnose my furnace, and while there was some confusion about what was going on with it, they did EVERYTHING and I mean EVERYTHING in their power to get my furnace back up and running and to find the root of the problem. Everything from the technicians, to the management team, to the dispatch team, every single aspect of this company has been top tier and I would recommend this company to every single person I come into contact with. I can’t thank everyone enough!

Good service. I grabbed a black Friday deal of hvac maintenance for 8.99$ from Home Depot and heritage did a hvac maintenance service for that deal. It was really good service, answered all my questions in regards Richard and how it works and all and I recommend this maintenance service from them as they’re professional and good at what they do

I would highly recommend Heritage Home Services. They responded quickly to what I thought was a small plumbing issue but was far bigger than I realized but had suspected. They got me into their schedule super fast and Drew and Cory arrived at 8:30 am and worked tirelessly with barely a break until 7:30 pm. All issues are now fixed and it looks great. They were also professional, polite and pleasant the entire time. Everyone I spoke with on the phone was great as well and made sure all the details were covered.
Great job!

We had a furnace replaced recently by Heritage. We had a great experience right from quoting (Britt) to installation by Julian. Julian was very professional and polite. He did a fantastic job of completing the work very well and also explained everything. My first experience with Heritage but won’t be the last!

Very pleased with the work. The gentleman explained everything in detail so that I would know exactly what I needed to be repaired and how he was going to do so. He also had ALL the supplies ready in his car and didn’t need to leave to a store to grab anything! Made everything look perfect once done!

Jason was very thorough and addressed all our concerns regarding our electrical issues we were experiencing. We now have a plan in place to upgrade the electrical needs after his whole house assessment. Jason was pleasant and respectful, and he explained things in a manner in which we could understand. We look forward to having him continue the work needed in our home.

I had a great experience with Heritage, and especially with Steve. He was professional, knowledgeable, and clearly takes pride in his work. Steve explained everything clearly, showed up on time, and did an excellent job from start to finish. The quality of his work was outstanding, and he made sure everything was working perfectly before he left. I highly recommend Heritage and will definitely be asking for Steve again in the future.

We are extremely impressed with the service we received. They were quick and efficient, getting us in next day for a new furnace on one of the coldest days of the year. Sam even secured us space heaters to ensure we remained warm while we awaited install. Sam and the entire install team were amazing and we will continue to be customers.

I had Jordan recently come do some work at my house. He was extremely respectful and knew what he was doing. He worked quickly and efficiently and I haven’t had any troubles since! I highly recommend him to anyone! He’s your guy when you need any plumbing help or advice!