All reviews for Notturno Home Services

Today’s visit was toilet issue. Josh arrived well within the expected window and diligently searched for the leak. Since he couldn’t get the problem to recur, I will monitor for now. Very pleasant to work with, very clear explanations of what he tried and some of the possible causes, as well as what repairs might be needed and what they would cost.

_______

Nick and Warren arrived promptly at the beginning of the arrival window. They researched the issue with the hot water heater manufacturer and told me the unit needed to be replaced under warranty. They carefully explained what the various charges were that I did have to pay. They were able to schedule the replacement for the very next day. They were very pleasant and professional to deal with. I am very satisfied with their work.

Installation the next day went quickly and smoothly. The same technicians did the work, so there was no need to repeat all the explanations. After they left the area looked just as neat as when they arrived and the new unit was hard at work heating the water.

Quick return visit by Josh and Warren to check on water pressure. They were just as pleasant and professional to work with and very careful to check all the possibilities.

Terrific service. The men were very informative and very helpful. Checked everything in the house. Furnace, water heater and all the plumbing, bathrooms, kitchen and laundry. Thoroughly professional service as always. (Price included in our service contract)

Our hot water heater broke right before Christmas, and we found ourselves in a tough situation and Nutturno went way above and beyond. Such an honest and trustworth company. Sean and Bradley were awesome! Thank you for saving Christmas for my family. We are forever grateful!

Got my mini splits serviced after moving into a new home. Jamie was nice, thorough, and took the time to explain things to me in a way that was easy to understand. Would definitely recommend.

I had Rich at my home today to inspect and flush my tankless water heater. He also checked out my entire plumbing system and made a good recommendation. He is friendly, personable, and thorough. I am very happy with the service.

Rian Chase notified us of early availability, quickly diagnosed our problem, and clearly provided three options to resolve them while being sensitive to cost. He encountered one abnormal issue then worked diligently to resolve it. I couldn’t be happier with his results and Notturno will be my first choice for future plumbing issues.

Notturno made up for issues created by the manufacturer of my faucet. They their doggedness in pursuing a solution resulted in correction of my faucet issues. I won’t hesitate to use Notturno in the future.

Josh Delin did an excellent job servicing my Rennai heat/hot water system. He detected a couple of issues, but was able to resolve them for me with no extra cost (at least for now). He also made me aware of their senior and military discounts which definitely help. Josh is very neat, cleaned up after himself, and kept me informed each step of the way.

The team at Notturno continues to impress from start to finish. The front office team is friendly and informative when scheduling and the field team is always courteous outlining what work will be done. This continued today with Andrew being onsite to solve a failed shutoff valve. The work was completed quicker than expected and cleaned up as expected. Thank you.

To Jill, Jason, and Sean K.,

From start to finish, we could not be happier with the kindness, professionalism, and workmanship shown by your team. Jill was incredibly kind and helpful in figuring out which technician we would need, and she went above and beyond—calling multiple times to help schedule and get someone out to us as soon as possible. Her care and dedication truly made a stressful situation so much easier.

After dealing with two floods, Jason went above and beyond as well—coming out after hours to provide a temporary fix. A few days later, Sean returned to complete the final work, and together they made sure everything was done perfectly. Both took the time to clearly explain the issue, show us what was faulty, and help us understand exactly how they diagnosed the problem. That level of care and patience meant so much to us.

It’s rare to find a team that combines skill, honesty, and genuine compassion the way you all do. Your dedication truly reflects the values of your company, and we are so grateful for everything you did to resolve our water system issue.

Thank you again, from the bottom of our hearts, for taking such great care of us.

With appreciation,
Brittany Kennedy

Ashley did the furnace maintenance last week. She was knowledgeable, friendly and explained everything she did. She recommended an obvious update (I should have noticed). That will be done soon. I highly recommend Ashley!

Jason came today to replace broken indoor/outdoor spigots that had leaked a lot of water into my basement causing me tremendous stress. Maybe I was crazy to do this on a weekend because of the added expense, but now I have peace of mind and will be able to sleep not fearing that my basement will flood. He removed the old PVC stuff, used copper pipe and installed ball/lever spigots inside and out. These appear to be far better quality than what I had here. He was patient as I asked a gazillion questions and he clearly knows his craft. He too was very friendly and knowledgeable. I highly recommend him for your plumbing needs at Notturno.

Both Ashley and Jason were cognizant of keeping floors clean and took all extra supplies and trash etc with them. My house was left clean and neat. I must say - everyone I have dealt with at Notturno has been very friendly and I will happily use them again. A bit pricey, but worth it for peace of mind.

Very responsive extremely fast service after hours and reasonably priced. Our tech Jamie was very friendly professional and thorough. And explained everything definitely will be using them for all our heating and plumbing need in the future.

Kevin Doyle was our technician and he was great. On time, courteous and knowledgeable. Prices are very good. He also immediately put on booties upon entering our home. Cleaned up a small bit of insulation that fell on the floor. Highly recommend!

Jaime immediately identified multiple problems that the company who installed our system had missed. Very friendly and clear communication about the heating system. They charged $360 for an emergency visit, worth every penny as our home temp was down to 58.

Scott and Arthur were amazing! I highly recommend this company and we will use them for everything in the future. We had a problem with our newly bought home and they came out and explained everything. It is refreshing to have such excellent service as well as two guys that are so nice. We really can’t thank you guys enough- we are so appreciative for both of your professionalism.

“ Scott and Arthur were spectacular today. While they were installing the system for me, all electricity went out in my entire complex for about half an hour, but they worked right through it and kept going. They are amazing young men and very respectful, knowledgeable, helpful, and fun. I highly recommend Notturno for any plumbing or associated needs. The staff I have encountered so far are very impressive. They know what they’re doing. They’re very helpful . They Explain everything they are doing throughout the installation they are just amazing people. ”

Had our first servicing from Notturno for our six-year-old Renai system. KEVIN, our tech, arrived on time and was very pleasant to work with. Total process took about 40 minutes.

For me key points for making a decision to go with them include:
Pricing is competitive,
They return phone calls promptly.

I’ll be working with them again.

Had a initial maintenance apoitment for my HVAC system. from first call to the crew leaving first rate experience very professional. from setting apoitment. Updates along the say to the crew that came out. Highly knowledgeable gave me a thorough system check and let me know my system is working as its should swapped out the dirty filter note to self change regularly. Thanks for petting me know that Jamie.😁 great company and people working there are honest and care I would and will recommend. Notturno home services

Andrew was very knowledgable and patient with me as we weighed all the options for the work that needed to be done. Work was fantastic and he ensured that it was done correctly and covered all the bases. Fantastic job!

Notturno installed 4- Mini splits in our home during a remodel for heating and air conditioning , helped with getting a 0% heat loan, and a rebate through mass save. The whole team has been great to work with. (Except for getting answers to why the line connections were installed in the walls and not behind the heads, and connections not protected from the spray foam. ) but with there warranty hopefully it won’t be a problem. Can’t wait to get back into the house and put them to work!
I will recommend Notturno plumbing and heating to all my friends and family. ( I got quotes from Notturno and 4 other companies, and Chris gave me some of the best prices and knowledge, and was an easy choice for the project in the end)

I am so happy with Notturno - amazing company- professional team - end to end (maintenance, sales, installation, accounting/financing). Kudos!
Really impressed with the work. I had hot water boiler/heater, furnace and AC unit installed and maintained with hem. Highly recommended!!

We had Notturno install a second air handler and heat pump condenser so our second floor could be fully separated from our first floor. This was a large project that spanned five days.

Everyone we worked with was amazing. Chris, Josh, Nick, and the entire team were all pleasure. Anytime I had a concern, they would address it. They always cleaned up behind them and protected all of our floors.

I would recommend Notturno to anyone who needs any HVAC work. Every other company was pushing mini splits when I wanted to tie into existing duct work. Notturno took this project on with no hesitations. Pricing was fair, and communication was impeccable.