All reviews for Boston Heating & Air Conditioning

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    5

    Joe is a true professional. Extremely knowledgeable and courteous. I was surprised at my level of confidence that I called the right company. He even made me aware of an issue we had been dealing with by asking me questions I hadn't thought of. I am extremely happy with my choice to make the call and you are lucky to have such a professional employee like Joe. Thanks for a great 1st impression of your company.

    5

    Andy from Starlite Heating & Air Conditioning was prompt, professional, patient and clearly not interested in taking advantage of my ignorance of HVAC systems. I raised several questions and concerns about our A/C and heating system, and he was honest and gave me all the answers I was looking for.He took extra time to teach me several tips concerning long-term maintenance and upkeep of my systems.I will absolutely be using their services going forward and I highly recommend them without reservation.

    5

    Paul did an excellent job! He was courteous and polite. He explained what he was going to do after first asking if I was having any problems. He wore shoe protectors when entering our house. Great knowledge of my problem and expert service. Highly recommended!!

    5

    I recently had a new furnace and A/C unit installed in our condominium and found Starlite Heating & Air Conditioning and cooling to be competitive and very professional in both their proposal and installation. Extremely pleasant and walked me through everything so that I felt confident and knowledgeable about what was going on. I cannot recommend these guys enough!

    5

    Our interaction with Boston Heating & Air Conditioning was excellent. They were well-informed, amiable, and efficient. Our heating issue was promptly resolved by the technician, who also took the time to address all of our inquiries. I value the professional and truthful service. Boston Heating & Air Conditioning is unquestionably a trustworthy business!

    5

    From start to finish, the installation process was smooth and efficient. The technicians arrived promptly and were incredibly knowledgeable. They took the time to explain the new system and left everything spotless. Within just over an hour, my home felt comfortable and cool again. Highly recommend!

    1

    Made an appointment for 9-12AM to fix the heat in my 75yo mothers apartment. At 11AM the technician calls from a spoofed number that comes up on my phone as SPAM RISK from Chicago Illinois and leaves a message cancelling the appointment — on the coldest day of the winter (12°). Wants to re-schedule for 3 days later.

    The appointment was scheduled 24hrs in advance, then they cancel it at the last possible minute.

    The number the technician called from doesn’t take incoming calls.