All reviews for Action Appliance Co.

Honest advice. This is what I like most.

Prompt and perfect service for our broken dryer

I would highly recommend the crew at Action Appliances. My Tech, Bill came right out and took care of my dryer problem, his work was not only fast and efficient, but he vacuumed out my entire dryer mechanisms while he had it open, I don't know if this makes the dryer work better, but it was a sure sign of a professional job.

My refrigerator had stopped working and the freezer defrosted. Called Bill at Action appliance and he came to view the refrigerator within 20 minutes. After Bill looked at the unit, he explained to me what the issue was. 20 minutes later he had the unit working and gave me an overview of how the refrigerator works. He left me a fridge magnet with his business info, if anything goes wrong with my fridge again or if I have any small appliance issues I'll be using Action Appliance again.

I recently had a great experience with Action Appliance. We were having repeat problems with our drier, and Bill was responsive and quick to make the necessary repairs at a very fair cost. Very friendly and professional guy to work with, so I highly recommend him.

Big fan of Action Appliance! Bill has always done a great job over the years servicing our older appliances, installing new appliances and ordering replacement parts for some of the things we've destroyed! Always quick to return a call. Honest and reliable with fair prices. I highly recommend.

Bill Grant is a great man to do business with. He has been repairing my appliances for almost 20 years, but last week the washer was too expensive to fix, not worth the price, so Bill got me a new washer. Bill made the process of picking, buying and getting it installed so easy. He was even able to get the machine into my room without having to take the molding off the door frame - something Home Depot had to do 7 years ago to get the old washer in! And then Bill raised the shelf above the washer for me! Bill is a really nice guy and an honest man. If you need an appliance, you should get it from Bill.

Bill, the owner of Action Appliance, has been my ONLY appliance repair and replacement person I have ever used since 1983. Honestly, I can not believe some of these outrageous reviews. A house call is a house call. Would you ever go into work and tell your employer not to pay you for the first half hour of each day?? NO A machine can not be diagnosed over the phone. Bill can not be expected to work for $000.00. THAT is outrageous! If you don't want to pay for the diagnostic, do it yourself! Good Luck!

I used Action Appliance for work on my older model gas stove, dryer and replacing a stove vent. Each time Bill returned my calls quickly to schedule appointments, arrived on time, and fixed the issues. He took time to explain what repairs were needed and why. I had no issues with the service calls, the pricing was in line with other repair services, and I would recommend Action Appliance to others needing appliance repairs.

Bill Grant, the owner of Action Appliance, has been to our home many times to repair appliances. During the pandemic he kept our old Kenmore refrigerator running. Since then, he has repaired our dryer and our washing machine. If he is stumped, he will research the issue and come back with a fix. He returns calls in a timely manner and is generally available within a few days of a phone call. His rates are fair and reasonable. He is also a delightful person!

Our gas dryer stopped working and, after calling several repair places, I called Action Appliance after a friend's recommendation. Bill Grant answered right away, said he was 2 miles away, and would be there in 20 minutes. He showed up on time, found the problem, and replaced the part within 30 minutes at a reasonable price...especially considering how quickly he responded. Bill provided a level of support I have not seen in many years and I will absolutely be using Action Appliance again!

Worst ever!! Never returns your calls !!!!!!!!!

Very bad experience. I paid $$$ for the fixing service. The exact problem happens in two months after fixing and I was told no warranty for the service. Can’t imagine how people could run small business like this

Worst experience I've had in a long time does not back up his work now he will not return a call this is on a brand new whirlpool washing machine I bought from him one year ago he is not a whirlpool authorized agent so he's hiding rather than coming back and fixing his problem I would not recommend him to anybody

As other stated in their reviews: unresponsive, unprofessional. Took 148 dollars to come out to the house, look at appliances, do nothing. Said he would order parts. EIGHT WEEKS later..........nothing. I have called several times and left messages. No reply at all. Save yourself money and time and do NOT use this 'company'

Called Bill to take a look at a Samsung front load washer which was making noise during spin cycle and stopped working. He came took one look at the washer and recommended replacing the washer and charged us $85 just to tell us that. After I looked at few Youtube videos he could have easily fixe it by replacing whichever part was needed to be replaced at much less cost than replacing. Would not call him again.

I used bill a couple years ago to fix a stove that I was thrilled that I was able to get a couple more years out of so I figured I'd use him again. I called recently to have a two year old refrigerator looked at and he came out for maybe 3 minutes charged me $85 and told me it can't be anything major because the important components are working and we need to let it sit over the weekend to see if it works but the return call would be free. I called the following week to say it didn't work and he told me it's junk and he's not coming back out because he didn't need to. As a small business owner myself I'm embarrassed in this crooks ways of conducting business.