All reviews for Cernak Fuel
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Same day service on the day I called for no heat upstairs. Honest advice too. Highly recommend them.
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Came within 2 hours of our call. Super knowledgeable.
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Donny Trombley provided excellent A/C tune up services to me recently. Very polite
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I have been a customer at Cernak Fuel for many years, and I have always been happy with the service I have received. I would highly recommend them.
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Bought a new furnace from them. They are quick to come and fine tune any problems. (no big things, just getting familiar with it)
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Donnie the technician was helpful, friendly and knowledgeable. I appreciated the time he took to explain the ins and outs of my boiler. Thank you Donnie!
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I called on a Saturday because I want to bed with no heat the night prior...within the hour of the call I received a call from the technician...about a hour later he was fixing my heating system...he my heat up and going no time flat...he was kind, respectful and helpful for what I needed to know for better service in the future....Thank you for being a pleasant company to work with. Penny Perry....Sonya Funks daughter
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I got a contract with them for low-cost oil all winter. And their technician, Donny, is pleasant and respectful and he explains things to you.
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The technician, Walter Goulet, who serviced my ancient furnace was great. He cleared a clog in the thingamajig to avoid a costly repair in the future and it works really well now.
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Any inquires to the staff at Cernak Fuel have always been an answered with professionalism and knowledge. Enjoy working with this company and its people.
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Trish was extremely helpful, pleasant and answered all my questions about oil purchasing options. Cernak is a great company to do business with.
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Really want to thank Donny (and his apprentice!) for taking the time for all the details--explaining the system, recommending best practices, going out of their way to clean everything. Excellent service! Excellent approach!
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The Cernak technician was fantastic! Cleaned up after completing the job, and did a very thorough job. And was done in a timely manor!
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I arrived home at 3:00 pm on Friday, no heat, tank empty. Help responded from another call, and response team was excellent. However it makes me uncomfortable that the service allowed the tank to reach empty.
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I had a very nerve wracking experience in which I ran out of oil the evening before. HOP energy, who Cernak is a branch of, helped me promptly. Thank you for the wonderful experience!
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As always very courteous and accommodating to every need. Nice to actually speak to a live person. Doing business with Cernak HOP Energy is a pleasure.
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Great service to date, including friendly & accessible customer service folks who have helped us find out the answers to questions about the existing equipment at the house we purchased, and quickly straightened out a billing error. Wouldn't hesitate to recommend them to anyone needing fuel services in their region.
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Worked diligently to get the right pricing! Very courteous.
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Very easy to work with, Cernak has always had great support from their office staff and their annual boiler service technicians set us up for a great year of temperature control :)
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I spoke with Luna today and she was so helpful with all of her information and assistance! She was full of knowledge about products and available programs, AND she was so pleasant to speak with!! LUNA is why we are remaining with Cernak Fuel!!
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This is a review specifically of Kim Lyons in the office. Every time I speak with her, I feel relieved because I know she will competently handle whatever issue I may have. I really appreciate how friendly, dependable, and helpful she is!