All reviews for Unified HVAC Service

We have a spacious home with dual heating and air conditioning systems. Billy suggested high-efficiency Amana heat pumps and inverters with backup furnaces for our space. This setup is premium quality, featuring smart thermostats and everything we could need. They also installed a humidifier and a high-efficiency water heater. Our system has been running smoothly for nearly a year, and we absolutely love it! We feel more comfortable, our energy bills have decreased, and we never run out of hot water. We truly appreciate the service and support we've received and believe you won't find a better HVAC contractor than Unified HVAC Service.

Outstanding service for heater repair! Look no further! We discovered our heating system had issues just when the cold weather hit. A friend recommended reaching out to a local service, so we did. The technician, Billy, arrived at our home bright and early the next morning. He quickly evaluated the problem and provided us with a budget-friendly estimate within half an hour. The next day, he showed up even earlier than planned—what a pleasant surprise! Billy started the installation of a new, energy-efficient heater right away. In under three hours, it was fully operational, and we felt warm and cozy again. We’re thrilled with our choice and the installation process, knowing we have many worry-free winters ahead. Billy was incredibly knowledgeable, professional, and approachable. He took the time to explain how to use the new heater efficiently and left our space spotless after the job was done. We couldn't be happier and are so grateful for the recommendation. We’ll definitely be returning customers!

miguel did an outstanding job! he was very professional, arrived right on time, and worked quickly and politely. my air conditioner needed a tune up and my old thermostat was replaced with a nest thermostat. miguel wore shoe covers and always asked before accessing the hvac system. he even took pictures of the ac unit to show me what he worked on and explained what should be maintained in the future. the team at this hvac company in franklin always answers the phone and scheduling service is super easy. they are flexible, understanding, and always pleasant. i’m really glad i found such a reliable hvac service near my home! highly recommended!

If you are searching for a straightforward and reliable heating and cooling company that not only answers your calls but also effectively handles your needs, look no further than Unified HVAC Service. After acquiring a cabin in Franklin, I discovered that my home insurance required a secondary heat source. A mini split seemed like the perfect choice since it also provides air conditioning. Unfortunately, many local companies were so busy that they didn’t return my calls or simply told me they were booked for months, leaving me without options. Fortunately, when I reached out to Unified HVAC Service, I was met with a much better experience. They were eager to assist me even though I was slightly outside their usual service area. We arranged for them to assess the installation, and I received a quote quickly. We then set a date for the mini split installation. When a scheduling conflict arose, they informed me well ahead of time. Overall, the service technician, Miguel, was fantastic. He was knowledgeable and had no trouble getting everything installed. He worked efficiently, delivered high-quality work, and kindly took all the packaging with him afterward. In the end, I found their pricing to be very fair, their service was outstanding, and their communication was excellent. I couldn't be more pleased with the final result. If you're in Franklin and need HVAC installation, repair, or service, I highly recommend giving them a call.

My review about HVAC services comes from the heart! We were feeling quite warm today, and the team sent a professional to assist us quickly. Miguel's thorough diagnostics gave us peace of mind, knowing our repair could be managed reasonably by a top-notch company with prompt service and a friendly smile. Our technician educated us about our HVAC system and its current warranty, explaining the importance of regular maintenance and filter changes. He did an excellent job inspecting both the indoor unit and the outdoor components, as well as checking the attic and ductwork, which can be tough to access. He truly went the extra mile on a hot day to ensure we understood how to care for our home and find the best comfort solutions for our compressor repair. He also discussed the benefits of club membership with me and highlighted the value of our repair. I have complete confidence that this team will take care of my home and the homes of my friends and family throughout the year.

Thanks to Billy and Miguel from Unified HVAC Service for their quick, professional, and knowledgeable help when our AC stopped working. They quickly figured out the problem and got the cool air running again in a reasonable amount of time. We also liked how well they kept us updated during the whole repair. Before the visit, we were sent a picture and description of the technician's qualifications, so we knew who to expect at our home. We got clear updates at every step, from the first visit and diagnosis to the parts order and installation. It was great having a team that really knows AC repair, and we always knew when to expect the next step. We highly recommend them for anyone in Franklin needing AC service. Great job and much appreciated!

I have trusted Unified HVAC Service with my AC repairs for many years. Whenever I need help with my air conditioning, I call them. Not long ago, I asked them to check out my daughter's AC system at her new condo. Billy answered my call and set up a service visit for the next morning. The technician, Miguel, found that the AC had no Freon and used R22, which is no longer allowed, so we needed to get a new system. A few hours later, the project manager came by to take a look and gave me a quote. He said they could replace the system the same day. Later on, the crew arrived and started working right away. Since it was a split system, the team worked both inside and outside the condo. The installers did a fantastic job and made sure everything was finished before leaving. After the installation, the service team came to handle the electrical work. Even though the job went late into the evening, no one left until the new AC was running perfectly and I was happy with the results. The whole process was quick and smooth, and I am extremely satisfied. I highly recommend them to anyone who needs a new AC system or regular maintenance.

Our AC stopped working this morning, and we noticed the problem around 10 AM. We called for service, and within an hour, I received a call back. The technician, Miguel, arrived at our home in Franklin just 10 minutes later. He quickly diagnosed the issue and was able to locate the needed replacement part nearby. Even though it was right before a holiday weekend, I thought we’d be stuck without cool air for a while, but everything was fixed and our AC was running smoothly again in less than four hours from when we first realized there was a problem. A neighbor recommended this company to us, and now I’ll recommend them to anyone who needs AC repair!

We had our old furnace checked out by Billy, and he did an excellent job. My wife was home with our newborn, and he made sure to be considerate and professional so they felt comfortable and weren’t disturbed. Billy explained the condition of our furnace clearly and gave us helpful options for repair or replacement. We were so impressed that we decided to get a new furnace installed right away with Unified HVAC Service. The installation team was also fantastic—they only came inside to set up the new thermostat and kept us updated during the whole process.

After having a major problem with my heater and knowing it was no longer under warranty, my wife and I looked at all our choices and decided to get a new system. We ended up choosing a 3 ton model. The team took care of everything, from helping us find incentives and 0% financing, to clearly explaining our options and handling the installation. The whole process went smoothly from start to finish. Everyone involved, from the office staff to sales, service, and the installers, was professional and knowledgeable. Their experience with heater repair and installation really shows. It was great working with such a dedicated group. Since our purchase, we've had two service and maintenance visits from Billy, and we couldn't be happier. He gets started right away, explains what he's doing, and answers all our questions. He makes sure to clean up and double-checks that everything is working before he leaves. Billy is always polite, professional, and very thorough. It's refreshing to see such good work these days.

We had four different contractors come out to give us quotes for a new furnace, since ours finally needed to be replaced after many years. Billy, our sales guy, really stood out for being honest and helpful, and he found a very affordable solution that worked well for what we needed. He knew a lot about different furnace options and was able to answer all my questions. He was always on time for our meetings, gave us lots of good information, and quickly sent us the proposal by email. Whenever I had follow-up questions, Billy responded right away and was easy to reach by phone. He even checked in with us after the furnace installation to make sure everything was working well. Miguel and another installer did a great job putting in the new furnace and took the time to show me how to use everything. They arrived on time, looked professional, and were very friendly. You can tell they pay attention to details—the whole job, including the plumbing, electrical, gas connections, and cleanup, was done really well. I highly recommend this company for furnace repair and installation in Franklin!

Finding a trustworthy company for AC repair felt overwhelming at first, since I wasn’t sure what to expect or what exactly needed to be fixed on my Mini Split. Luckily, after contacting Unified HVAC Service, things went much smoother than I thought. Billy came out, quickly figured out the issue, and even let me know that my unit was still covered under warranty. They took care of all the warranty paperwork with the manufacturer, so I didn’t have to worry about a thing. When it was time to install the new part, I couldn’t be home, but they kept me updated with texts when they arrived and finished the job. The whole process was done in just a few days. I’m really happy with the fast and professional service I received here in Franklin.

I am a very satisfied and happy customer. From my first call to Unified HVAC Service, I spoke with a friendly person who quickly set up an appointment for heater repair. Before the technician arrived at my home in Franklin, I got an email with his picture and some information about him, which made me feel comfortable. Billy explained all my repair options in a clear and simple way, and helped me choose the best solution for my heating system. The price for the repair was very fair. On the day of the repair, I received another email with the technicians’ photos, which I really liked so I knew who to expect. The team was very polite, kept the area clean, and used tarps to protect my carpet. They showed me how to use the thermostat and told me to call if I had any more issues. After finishing the heater repair, Billy called to make sure everything was working as promised. I am extremely pleased with the service and would recommend them to anyone needing heater repair.

In a word—terrific! We've needed furnace repair help several times, whether it was freezing cold outside or over the weekend, and each time the service was fast and reliable. The technicians, especially Miguel and Billy, are knowledgeable, work efficiently, and the prices are fair. We also use them for regular furnace maintenance and are very happy with how careful and thorough they are. One thing I really appreciate is that they call to remind us when it’s time for our next service—wish more places did that! Recently, they replaced our old furnace when we knew it was nearing the end of its life. We talked over our options with Miguel, and after some research and his good advice, we picked a new model. When there was a delay with delivery, the team took care of it and got everything installed quickly and neatly. We’ve trusted this company for years. Previously, another company tried to push repairs that didn’t make sense, but when Billy checked things out, he found the real issue: the heat exchangers were damaged. Since our units were still under warranty, they helped us get new furnaces installed without any hassle. Thanks to their honest advice, we avoided wasting money on unnecessary repairs and made sure our home was safe and warm. Highly recommend for furnace repairs and maintenance!

I hired a company to do furnace maintenance for our home in Franklin. We hadn’t done any updates to the HVAC system since moving in, so it was definitely time. Miguel was the technician who came to our house. I was home painting when he arrived, and he was very polite and respectful. Miguel was thorough with his inspection and explained everything he found in simple terms. He pointed out a few things with the furnace that needed some work right away and suggested a couple of parts to replace in the future. Overall, it was a great experience. I would highly recommend their HVAC services.

We recently had Unified HVAC Service handle a complete replacement of our furnace and heat pump. Just like before, they did excellent work and made sure everything was installed correctly and met my expectations. The technician, Billy, took the time to explain how to use and maintain the new system, which I really appreciated. Earlier, when our heater stopped working, I called and they made time to help us right away. Billy quickly found the issue, got the needed parts, and had our heat back on fast. Everyone was professional, efficient, and very helpful. 5 stars!

I recently had a follow-up furnace repair service at my new home in Franklin. Billy was the technician who came out, and he was very friendly and professional. He introduced himself and explained exactly what he would be working on with my furnace. I have three floors and two HVAC units, and Billy took the time to quickly replace one of the furnace parts. He also showed me how to program both units for optimal heating and made sure I tested the airflow on every floor. He really went above and beyond what I expected, and was even careful to make sure my dogs stayed safe inside while he worked. I’m very happy with the service and would definitely recommend them for any furnace repairs or heating needs.

unified hvac service gave me a quote for a new furnace, and their pricing was just as good as the other three companies i checked. i decided to go with them and i'm very happy with how quickly they finished the furnace installation and how polite miguel was throughout the process. they explained the costs for the unit and labor in detail, which made everything clear and easy to understand. the whole experience in franklin was smooth and professional. i definitely recommend them if you need furnace repair or installation.

When our heater stopped working, we reached out to Unified HVAC Service. We had already tried several other companies, but they all said we’d have to wait a long time for repairs. Unified HVAC Service was able to send Miguel out the very next day. He helped us with financing for a new heater, which was a huge relief. The team even took care of the portable heater we had bought to get us by until the repair was done. Everyone was friendly, knowledgeable, and professional throughout the whole process. They recently called to set up a maintenance check as the weather is getting colder. If you need heater repair, this is the company to call!

When our furnace stopped working during a really cold day, Billy from Unified HVAC Service showed up quickly to check things out. Since our furnace is older, the parts needed for the repair weren’t available right away. Billy went above and beyond, searching through different suppliers until he found what was needed and had them shipped in. While we waited for the parts to arrive, he brought us several space heaters to make sure our family stayed comfortable and safe. We’re very happy and thankful for the prompt and thoughtful furnace repair service we received.

The technician, Billy, arrived right on time and was very professional. He kept in touch with us by phone and email, making sure we understood everything about the heater repair process. Billy carefully inspected our heating system, explained the repairs needed, and went over the quotes with us before getting started. I’m really glad we chose this company for our heater repair. Highly recommended! I also noticed some people mention technicians not taking off their shoes, but that wasn’t an issue for us. Billy was very thoughtful—he put on shoe covers when working in our home and made sure to take them off when going to the boiler area, then put them back on before returning to the main rooms. He paid close attention to keeping our house clean and free of dust.