All reviews for PerfectTemp HVAC Service

The HVAC technicians, Gabriel and Sean, arrived promptly as scheduled in Lexington, displaying an impressive level of organization. They were fully equipped and ready to install my new air conditioning unit, furnace, and humidifier with utmost professionalism. I appreciated how they took the time to explain their installation procedures, seamlessly setting up the equipment without any hitches. The quality of their work is truly commendable.

i had wanted to get ac installed in my home in lexington for a long time, but i put it off because there was no ductwork. when i learned about the efficient multi-zone mini-split systems, i realized this was the answer. my next step was to find a company that really knew what they were doing and could be trusted with the job. it was great to find a local, family-owned business to handle the ac installation. from beginning to end, my experience was excellent. i'm very happy with how everything turned out and will definitely recommend their professional and high-quality ac repair and installation work to friends and family.

today two technicians came to my home for hvac service. the first technician did a scheduled maintenance check on my system. he was very friendly and took care of everything well. later, when i tried to use the thermostat, the screen went blank. i called perfecttemp hvac service and bobby arrived after hours to help. he worked hard for over an hour, found the issue, and got the system running again. he was polite and focused the whole time. overall, i was happy with both technicians and would recommend this company to others.

I strongly endorse PerfectTemp HVAC Service for your AC repair needs. Lawrence visited my Lexington property and performed a comprehensive evaluation of the AC system. He went the extra mile to clarify how the system operates. His straightforward pricing and deep understanding of the products are commendable. The team, including Sean and Jesus, who were tasked with installing the AC system in my home, were timely. They arrived at 0800 as scheduled and successfully finished the job by 1500.

Review One: Willie and his team did an excellent job with my AC repair. They arrived right on schedule and clearly explained the necessary repairs to me. A part needed to be ordered, but they returned promptly with the part and carried out the repair exactly as they'd described. Their service might not be the cheapest, but it's reliable, and they always get the job done right. I've also used them for AC maintenance, and every time, the work is done correctly and punctually. Review Two: I recently contacted Lawrence for my annual AC service and discovered a leak in the system, seemingly from the coil. I was a bit taken aback by the cost of $3500, given that the condenser was only seven years old. However, as things sometimes break, they replaced both the condenser and the coil in my first-floor AC unit to ensure proper coolant matching. They utilized the existing ductwork and AC unit, replacing only the coil and condenser. They did a fantastic job, arriving for the appointment on time, completing the work promptly, and leaving no mess behind. They were also extremely pleasant to deal with. I have full confidence in their skills and abilities and wouldn't hesitate to use their services again. I would certainly recommend their AC repair and maintenance services.

I had a conversation with Gabriel who was extremely professional and helpful in addressing all my concerns. He even showed up on the same day to repair my non-operational furnace, ensuring we could enjoy warmth over the weekend before the installation. PerfectTemp HVAC Service arranged a visit within a few days and even finished ahead of schedule! I've been comfortably warm ever since and am eager to experience how the new HVAC system will perform in the summer months in Lexington.

During a routine inspection of our furnace, Sean discovered that our water heater was in bad shape. He referred me to a reliable heater repair service and I reached out immediately. I spoke with a wonderful representative named Lawrence, who promptly scheduled an appointment for Jesus to inspect our water heater and assess the insulation of our home in Lexington. Jesus confirmed that the tank needed replacement and arranged a suitable date for the installation. However, our water heater's condition deteriorated faster than we anticipated and I had to call Lawrence again. Following discussions with him and his supervisor, they kindly expedited our installation by two weeks. When the day arrived, Sean and Jesus were exceptional. They were friendly to our dogs, and completed the job quickly and neatly. Lawrence later conducted a thorough post-installation inspection and his professionalism was commendable. I wouldn't hesitate to recommend their heater repair service to anyone in need. If I could, I'd give them more stars! As a follow-up, Lawrence informed me that I was eligible for insulation installation in my home. He even took the extra step to secure approval for my attic insulation, which was greatly appreciated. On the day of insulation, Sean and Jesus showed up early and did a fantastic job. Lawrence came by in the afternoon to inspect the work and everything was done professionally. My family and I are grateful for the high-quality work done on our water heater and home insulation. Their service is top-notch and I would recommend them to anyone in need of such services.

i really liked using PerfectTemp HVAC Service for my furnace repair. my furnace wasn't heating, so i called a different company first. after just a few minutes, they told me i needed a brand new furnace and tried to make me buy it right away for $8,000! i decided to get more estimates and i'm so glad i did. lawrence from PerfectTemp HVAC Service came to my house in lexington, checked everything and told me the furnace was fine, it just needed a repair because there was a leak and it was low on coolant. the next day, bobby came out, fixed the leak, and refilled the coolant. they saved me a lot of money. lawrence let me know i might need a new furnace in the next couple years, but now i have time to plan. very honest and fair with their pricing.

We recently had a new AC unit installed, and the experience was fantastic. Jesus and Willie were highly skilled and very knowledgeable about their work. I would confidently recommend this service to anyone. Lawrence also provided excellent help during a previous service call and played a key role in our decision to install the new unit, which is functioning wonderfully. They were all very honest and clear, thoroughly explaining how the new system operates compared to our old 21-year-old AC system.

it was saturday afternoon with a big thunderstorm, and suddenly our furnace stopped working. we called for help on sunday and by that afternoon, bobby came out to check things. he let us know what needed to be fixed. on monday, the crew showed up to repair the furnace. it was super hot in the attic and really warm inside, but the team worked hard the whole time. they were careful with our home, really professional, and did a great job. the price was fair and not too expensive. if you ever need furnace repair or service, i would definitely recommend these guys.

i had a great experience with PerfectTemp HVAC Service. their whole team responded fast, offered me different options, arrived right on time, explained everything they were doing, and told me how long the work would take. whether you talk to someone on the phone or work with lawrence in person, everyone is friendly and does their best to make you feel comfortable while fixing your ac issues. lawrence checked out our two old ac units, then gave us choices and installed two new systems quickly. the crew who did the installation were very professional, and they did an excellent job putting in our new ac units, even though my house wasn't the easiest place to work in. i'm really thankful to the whole team for helping my mom get this fixed. she was worried, but they made it simple. you all are awesome!

As soon as Gabriel and his AC repair crew arrived, I felt at ease due to their careful approach. They were meticulous in keeping their tools and spare parts organized as they navigated through my home. They showed great respect for my property by laying down floor coverings over the carpets and floors, and even took the extra step of carrying ladders with caution. They also wore booties when entering my home. Bobby, the lead AC technician, took the time to explain their process and how to operate the thermostat. The entire team was highly skilled in AC repair and installation, which was evident in their work. They also conducted a comprehensive follow-up to inspect the AC systems after the installation was completed. Sean and his team were always punctual and even provided me with links to track their location when they were en route to my Lexington home. They were courteous and readily answered any questions I had. I was thoroughly impressed with their professionalism and would strongly suggest their services to anyone in need of AC repair or maintenance!

After trying a couple of other heater repair places and not getting a response, my neighbor suggested I try a different service. I had accidentally bent one of the copper pipes while installing a mini split heater, so I needed professional help. The person who answered the phone was very friendly and helpful, and their technician, Gabriel, managed to fit me into a busy schedule even though he had a long day. He fixed the problem, vacuumed the heater system, and recharged it. Gabriel explained everything he was doing and made sure the repair was done right. He really knows his stuff and was very pleasant to work with. I will definitely call them again if I need heater repair in the future.

Recently, I moved into a home equipped with an older HVAC system. Although it was functioning, it appeared to be nearing the end of its lifespan. Based on recommendations from friends, I reached out to PerfectTemp HVAC Service for an estimate on replacing the gas heater. Bobby provided me with a thorough explanation of the suitable systems for my home and offered a quote with a couple of options to consider. The pricing seemed fair and reasonable. They were able to arrange for the installation of a new heating system within a few days of my quote acceptance. The team, including Sean and Willie, arrived promptly and took the time to explain the process to me. They dedicated the day to the installation of the new system and ensured it was working optimally. Not only did they perform a professional installation, but they also did a great job cleaning up and disposing of the old system. They were polite and professional throughout the entire process. I'm more than satisfied with the heater repair services provided by the team. Great job, guys!

Thank heavens for our amazing AC repair team! We are thrilled to start this new chapter for our home care needs with the installation of our brand new AC unit today. Exceptional responsiveness from everyone on the team, especially Willie, who provided a complimentary in-home estimate within an hour of my call and followed up in such a friendly manner. Cheers to Gabriel for the considerate financing options. Lawrence in the office deserves a special mention for his courteous communication. The installation team, who were both professional and personable, really put me at ease. We're extremely grateful and our home feels wonderful already. Thanks to our fantastic AC repair team!

We are very happy with the furnace repair and installation service we received. The sales representative, Gabriel, visited our home in Lexington three times before we made a decision. During the first visit, he measured every room, checked where the vents and windows were, and looked at the direction our house faces. He even used special software to figure out the right size for our new furnace and AC system. Out of all the companies we talked to, only this one did such a thorough analysis. It turned out our old furnace and AC were too large for our home, and Gabriel recommended getting smaller, more efficient units. Other companies just wanted to replace our system with the same size, which would have cost us more to run. On his second visit, Gabriel explained three different furnace and AC options, talking about the benefits and differences of each one. After we thought it over, he came back a third time to answer more questions and help us finalize everything. We chose a high-efficiency two-stage furnace with a DC multi-speed fan and a two-stage AC. This system was more efficient and cost about the same as the less efficient options from other companies, thanks to Gabriel’s careful planning. The installation itself was smooth and quick. Six friendly technicians finished the job in about six hours, including removing our old furnace and AC, putting in the new high-efficiency units, and installing the PVC venting. They also made sure to clean up the work area. Before they left, they showed us how to use our new wi-fi thermostat. Gabriel stopped by at the end to check the installation and answer our last questions. Since the new system was put in, our home is more comfortable, especially with the two-stage AC. We expect the new furnace will keep us just as comfortable when it gets cold.

The HVAC service I used was outstanding, starting from the initial specifications and estimate to the financing and installation process. I reached out through a reputable dealer while seeking a hyper heat pump system to upgrade from an outdated gas furnace and a poorly matched, inefficient AC unit. Their pricing was very competitive compared to three other estimates I received. The owner was fantastic, and my lead technicians, Jesus and Gabriel, were excellent throughout the multi-day installation. The entire team was respectful, tidy, and kept me informed. I would definitely recommend their services!

I've been relying on PerfectTemp HVAC Service since moving to Lexington. They take care of my A/C and furnace every year, and I've had them out a couple of times for furnace repairs. The staff is fantastic to work with, and the technicians they send are knowledgeable and genuinely great people you can trust. From my experience, I feel confident that I'm receiving the best and most honest service possible. A special shoutout to Gabriel for doing an excellent job servicing my A/C and furnace multiple times. Today, he fixed the pipe going out the chimney. Great work!

I had a fantastic experience with PerfectTemp HVAC Service! Gabriel came out to give us a quote for furnace repair and was very informative and helpful. No matter how simple or complicated my questions were, he made sure to answer everything clearly. He even used an easy analogy to help me understand how the furnace system worked. We decided to go with this company to repair our furnace because of him. The technicians arrived today to do the furnace repair, and even though it was snowing all day, they worked hard without any complaints. Lawrence was leading the team and kindly explained everything about future maintenance for our new system. Overall, they took the time to explain things in detail so I could understand, and despite the bad weather, they finished the job quickly. I highly recommend them!

We just had our home heater repaired in Lexington by PerfectTemp HVAC Service. After checking out their reviews online, we felt confident they were the right choice for us. Lawrence came out, gave us a clear quote, and offered a great price for fixing the furnace, replacing the thermostat, and upgrading the main ductwork. We got regular updates about the repair schedule, and their communication was excellent. On the day of the repair, the technicians arrived early and got right to work. Within a few hours, everything was finished—the old equipment was removed, and the area was cleaned up nicely. Our new heating system was running smoothly by the end of the day. The whole experience was easy and stress-free.

I called on a Saturday afternoon after I saw my thermostat rising on a really hot day. The HVAC technician arrived quickly, getting to my home in Lexington in about 20 minutes. He checked my system, realized I needed a new capacitor, and went to get the right size. After he installed the part, he made sure the unit turned on and my house started cooling down again. He explained what he did and let me choose to pay right away or get billed later. I appreciated how he took my concern seriously and treated it as an emergency. I was very satisfied with the service.