All reviews for Choice Needham Carpet Care

Although I was hesitant to use this company I was thrilled that I did. Juan did an great project with great customer service. Thank you for a excellent great job on a tough job.

My sofa looks like new. So thrilled I did it. Expensive but worth it. Norman the repairman was professional and thorough. wonderful at setting expectations.

Marvin was a little early which I was glad. He did an excellent project cleaning my carpet. And I will use this company again and also refer the. To my family and friends

Clarence and Oscar were nice and made fast project of my stained carpet. It looks like new. I will use them again. They were recommended to us by another delighted customer.

i believe the gentleman who serviced our home was named andres, but he cleaned our four rooms today and did such a marvelous job. he ensured that i inspected his work before he left to confirm it met my expectations. he was extremely professional and friendly! i would recommend choice needham carpet care 10/10.

The team at Choice Needham Carpet Care, particularly Evan and Todd, were courteous and skilled. They were always prepared to help in any way they could, even when confronted with difficulties with their equipment setup. This could have easily turned into a challenging situation, but they managed to stay calm in Needham, continually conveying apologies, even though it was outside their control. They accomplished a fantastic job in carpet cleaning!

We just got our carpet and tile floors thoroughly cleaned by Todd and Evan. The service was professional from beginning to end. We were kept in the loop about their arrival time and received quotes and final invoices promptly. They took meticulous care to prevent any harm to our home and made the entire process a breeze. They ensured the cleaning met our standards. We had to move some furniture to ready the area for cleaning. The carpet now looks fantastic and our tile floors appear as if they were just laid down, despite being in place for 18 years. We're extremely satisfied with the work done by Choice Needham Carpet Care and will certainly be using their services in the future.

We're really pleased we discovered this outstanding carpet cleaning service. Louis is remarkable. He oversees every part of the services delivered by his team and maintains communication with clients during the process. The cleaning job he performed on our carpets made them look brand new. He exceeded our expectations, going above and beyond by applying several coats of stain protector on our living room carpet to ensure future spills won't leave a trace. Louis even provides a 'welcome' package that includes a carpet cleaning product he recommends. I highly endorse this Needham-based service.

Upon reaching out to Choice Needham Carpet Care, they promptly arranged my cleaning appointment. The carpet on my stairs was revitalized to an almost new condition, and my area rugs were impressively cleaned. Two of my swivel rocker chairs were also cleaned, returning them to their original, brand new appearance. Louis was not only professional but also considerate, addressing all my concerns. He even surprised me with plastic corner coverings to shield my home's corners from the long cleaning hose. I would highly recommend their services to anyone in need of carpet or upholstery cleaning. Once again, thanks for the fantastic service.

Choice Needham Carpet Care operates with high professionalism and is excellent to work with. I reached out to them when my grandmother wished for clean carpets. I was pleasantly surprised that they had available slots and not only did they arrive as promised, they also offered outstanding customer service. Starting with Todd, who responded promptly to my queries and was extremely patient with every question we had, to Evan and Louis who provided insightful information and top-notch customer care. My grandmother was overjoyed with her fresh and clean carpets. We will certainly be seeking their services again.

if you want your home to have a fresh and spotless look, you should call Choice Needham Carpet Care. not only did Louis use his skills, but he also gave a very fair price. he fit me in quickly and did an amazing job with the carpet cleaning. actually, he even did some extra work that i really appreciated. the service was super friendly and helpful. this is what real customer service looks like.

Evan is a true professional, and we were very happy with the carpet cleaning he did for us. His cleaning method is much better than what others in Needham offer. On top of that, he even shared some homemade jam and fresh tomatoes from his garden with us, which was a nice touch. While his prices are a bit higher than some other carpet cleaners in the area, the quality makes it worth it. We have tried other carpet cleaning services before, but none of them gave us results like this. If you want your carpets to be really clean and sanitized, Evan is the one to call. We have definitely found our go-to carpet cleaning service.

I contacted Choice Needham Carpet Care after some upholstery got dirty during a recent move. From the very first phone call, Evan was extremely helpful and answered all my questions about their carpet and upholstery cleaning services. He quickly arranged a convenient time with the customer and had everything cleaned in no time. The customer was very happy with the results! Evan was professional, friendly, and efficient throughout the whole process. I would definitely recommend their carpet cleaning services to anyone!

This is exactly why I prefer working with small, locally owned businesses! Out of all the carpet cleaning companies I’ve tried in Needham, this team was by far the most responsive and truly cared about their work. I asked them to clean the carpets in the common areas of the facility I manage—about 9,500 sq/ft—and when they finished, the carpets looked brand new. Even our building director was impressed and decided not to replace a big section of carpet that other companies said couldn’t be saved. Evan and his crew also tackled the tile and grout in our 500 sq/ft kitchen, and the results were just as amazing—the floors look spotless. Plus, their prices were much more affordable than any other quotes I received. With such great value and excellent service, this is the only carpet cleaning company I’ll be using from now on. Highly recommend!

From the first phone call, louis was incredibly helpful and professional. i didn't know much about carpet cleaning, but he took the time to explain the proper way to clean area rugs and why it matters for different materials. the cleaning process is pretty detailed and takes some effort, but it really pays off. our rugs were looking matted and worn out before, and after the cleaning, they looked almost brand new. really impressed with the results from choice needham carpet care!

After a lot of rain, our downstairs carpet ended up soaked due to a sump pump issue. We first tried another big company, but they didn’t get rid of the smell and charged us too much. Then we reached out to Choice Needham Carpet Care, and Evan responded right away. He showed up with all the right equipment and worked hard until the carpet was fresh, clean, and odor-free. The team really knows how to handle tough carpet cleaning jobs—they’re quick, skilled, and their prices are fair. If you have any carpet problems, definitely give them a call first. Highly recommend!

After a bathroom flood caused water damage upstairs, I reached out for carpet cleaning services. Evan and Todd were extremely professional and caring about the situation. They scheduled my appointment quickly, even coming the same day I called. I appreciated the polite text letting me know when they were on their way. Evan and Todd not only reinstalled the carpet that needed to be pulled up, but also did an amazing job deep cleaning the whole area. Both of them were courteous and clearly took pride in their work. It’s great to see people who truly care about doing a great job. I will absolutely use this company for carpet cleaning again!

We were lucky to have a very old, beautiful handmade oriental rug passed down to us. After years of my kids and dog playing on it, the rug started to look really worn out and didn’t smell fresh anymore. I was nervous about handing it over to just any carpet cleaning company, so I took my time to find a service in Needham that I could trust. When I found this carpet cleaning company, I was impressed by their modern cleaning methods that use no harsh chemicals. The customer service was excellent—everyone was friendly and helpful from start to finish. The results were amazing! The rug came back looking and smelling like new, and it was soft underfoot again. I’m very grateful to have found such a reliable carpet cleaning service in Needham and would highly recommend them to anyone. I’ll definitely use them again for future carpet cleaning needs.

We recently used this carpet cleaning service for the first time and would definitely recommend them to others. Andres and his partner arrived right on time and quickly provided a fair estimate for cleaning our carpets. They took extra care to protect the tile floors in our hallways by laying down runners, which we really appreciated. The team did a very thorough carpet cleaning, and they even used fans to speed up the drying process in each room. Both workers were friendly and honest throughout the job. We originally heard about this company from a friend who had a great experience as well. It’s always great to support a local small business that delivers excellent service!

I had an unexpected water leak that affected my entire ground floor. As a non-resident owner with several rental bookings already scheduled, I was in a bit of a panic. I didn't know anyone in Needham and I was unsure where to start. When I reached out to Louis, he was incredibly helpful. He quickly assembled his team at Choice Needham Carpet Care and they managed to restore my property. They repaired my bathroom subfloor and HVAC closet, sourced matching hardwood floors, and replaced the carpet within a few days. Louis reassured me throughout the process that my forthcoming rental bookings would not be affected. Everyone on the team was professional and highly skilled at their work. They not only completed the job but also left my property clean and ready for my next guests. They truly eased a stressful situation. Whether the job is big or small, louis and his team will definitely be my first call. A huge thank you to the team at choice needham carpet care!

I had an excellent experience with Choice Needham Carpet Care. Their punctuality was commendable and the quality of their work was top-notch. The professional team, which included Jay and Louis, did a splendid job of clearly explaining all available options to me. They managed to remove and clean up all the spots left by our two dogs, making the carpet look as good as new! I am absolutely thrilled with their service. I've already set up my next appointment with them.