All reviews for PerfectTemp HVAC Service

we've been loyal clients of PerfectTemp HVAC Service for nearly a decade. Their heater repair and maintenance services are top-tier, consistently keeping our home heating system in tip-top shape. We've got an annual contract with them, ensuring our HVAC system is always running optimally. Imagine waking up on a chilly Christmas Eve morning to find the downstairs temperature had dropped to 60 degrees and the upstairs was starting to cool down too. A house full of guests were expected for a Christmas Eve gathering, and the heating system was not cooperating. We utilize a large furnace with dual zones for effective temperature control on both levels of our house. The problem was a faulty high limiter sensor. Despite it being Christmas Eve with most supply stores closed, within half an hour, dale was at our doorstep to assess the situation. While it seemed like we might be stuck without heat until after the holiday, dale managed to coordinate with Leonard, another technician, who had a temporary replacement part in his truck. Leonard arrived in a mere 20 minutes and swiftly installed the temporary part in our furnace, ensuring our home was warm for our guests. We breathed a sigh of relief, especially my wife, who, like many women, dislikes the cold, particularly in her own home. This incident is a testament to the lengths PerfectTemp HVAC Service goes to ensure customer satisfaction. We can't recommend their maintenance contract enough; it truly safeguards the lifespan of your heating system. Special thanks to dale and his team.

The team in Newton is highly skilled in furnace installation, diagnostics, maintenance, and repair. Every member of the team, from the office staff to the technicians who handle furnace services, is very capable. I truly value having their preventive maintenance agreement. Thanks to their maintenance efforts, my furnace has been running smoothly for the past five years. They have been prompt and effectively addressed the few issues that came up. Their service is outstanding, and their prices offer great value! I strongly recommend them for any furnace-related needs.

I recently had PerfectTemp HVAC Service install a ducted heat pump system for the second floor of my home, which always had trouble staying cool during the summer. The unit was placed in our attic. From beginning to end, my experience was fantastic. During the quoting process, Dale and Zachary were very friendly and approachable. Dale listened to our needs and concerns, offering a solution that fit our goals and budget perfectly. Their honesty and eagerness to assist customers were clear from the start. The installation was carried out by Leonard and Zachary, who were a joy to work with. Not only were they skilled technicians, but they also treated our home with great respect. They went the extra mile, cleaning up any mess and ensuring the installation was flawless. They even took the time to entertain my young daughter when she wanted to show them some of her toys. I was also impressed with their professionalism and their readiness to meet our requests. They successfully accommodated our wish to use a specific thermostat, even though it was a bit more complicated than the standard option. Overall, I am extremely satisfied with the service provided. I would definitely choose them again in the future if needed, and I have no hesitation in recommending them to friends and family.

I had a persistent issue with my furnace for years, and other furnace repair companies couldn't identify the problem. The technician who came to help, Zachary, was thorough and efficient, ensuring everything was checked properly. He didn't leave until he was confident the furnace was fixed. Additionally, he promised that if I had any more issues, I should call right away, as he would be available for the next few days. Zachary truly cared about getting the job done right. I'm thankful to Zachary and the team for finally resolving my furnace issues.

I am incredibly grateful for the excellent furnace repair service provided by PerfectTemp HVAC Service! The team, from start to finish, was outstanding. Zachary, the office coordinator, was a delight to interact with and had an impressive knack for resolving any problems. Leonard, our repair options coordinator, was courteous, personable, and considerate as he presented us with affordable options for new furnaces. Dale, the technician, was an absolute pro in repairing our furnace. He also took the time to teach us how to correctly use our thermostat and what potential issues to watch out for. This company is undoubtedly a top-tier furnace repair service. You won't regret choosing them for your heating needs. They're quick, knowledgeable, friendly, and efficient. I know who I'll be reaching out to for any future furnace repair needs.

Dave is amazing! He always calls back and follows up, doing an excellent job with the installation of my new heat pump. I reached out to several places about replacing my air conditioning unit, and he got back to me quickly. He suggested a heat pump that would help me save money on heating oil and explained how the high-efficiency unit would provide great value over time. After receiving a proposal, he installed the new system and took away the old one. I now have a smart thermostat that I'm still getting the hang of, a newly lined chimney that meets code, and a super-efficient heating and cooling system. Even though it's November, my oil burner hasn't needed to turn on yet! Typically, I use between 1,000 and 1,500 gallons of oil each season, costing around $3.00-3.50 per gallon. That's a significant saving! The unit was put in at the beginning of June, and it looks like I've saved about $100 a month on cooling. In a world where many big companies just want to sell you whatever they have without caring about your needs or following up, it has been a joy to work with Dale. I would happily recommend PerfectTemp HVAC Service to my friends and family!

My sister recommended a particular HVAC service to me. I required a new water heater and furnace for my mother's residence, along with new fan motors for my heat pumps. Both teams, which included Dale and Zachary, arrived on time, displayed professionalism, were polite, and possessed a wealth of knowledge. Their service rates were also quite competitive. I intend to enlist their services again when I need to replace my HVAC system. In a subsequent encounter, they replaced a heat pump and air handler, maintaining their excellent service standard. I intend to keep using their services, and I highly recommend them. Leonard and the rest of the team consistently deliver outstanding results.

Our encounters with this HVAC company are consistently superior, starting with Zachary and Dale in the office. We recently upgraded our outdoor heat pump and indoor air handler/furnace, and also had some additional tasks to relocate the heat pump. From elucidating the estimate and suggestions to assisting me liaise with our condo board for project approval to the actual installation, Leonard and his team were accommodating, amicable, and committed to their job. They made sure the HVAC system was comprehensively inspected and the area was tidied up before they departed. We can't recommend this Newton-based HVAC service provider enough!

our heater has been causing us trouble for a while. i reached out for heater repair and they actually answered the phone, which is rare these days. they put me on the schedule quickly. leonard was very calm and professional as he checked out the heater. he explained everything about how gas furnaces work, which was really helpful. when he found out our old furnace was at the end of its life, he still looked for ways to fix it, but for safety reasons, he said replacing it was the best choice, and i totally agreed. i appreciated the information and professionalism. keep up the great work and see you soon for the new heater installation.

We've been loyal customers of PerfectTemp HVAC Service for years, having them service our furnace in the fall and our A/C in the summer. They are always on time, pleasant, and tidy. They also installed a new furnace at my elderly mother-in-law's place, which was greatly appreciated. It's nice to see that loyalty is a two-way street with them. Recently, we had some issues with our furnace. Zachary was quick to identify a serious issue and suspected we had a faulty unit. Despite our furnace being under warranty, he went above and beyond, dealing with the manufacturer, and convincing them to replace our furnace free of charge, parts and labor included. Zachary, along with Dale or another colleague, spent at least three half-days working on our furnace and even made a special trip to quickly fetch the replacement unit. Thanks to their dedication, we're enjoying a toasty Christmas. They truly stand by their work and their customers.

recently, i had perfecttemp hvac service come out for my annual heater check. dale was very thorough and took time to explain everything he did. i was very happy with the service. another time, they cleared a blocked drain line and checked the whole heating system. zachary, the technician, responded quickly and did a great job, and the person who scheduled was very helpful too. when my old heater stopped working and a new system was needed, leonard arranged for a portable heater and set it up at my house until the new unit could be installed. the temporary heater worked well and kept us warm. everyone involved, from the first technician who checked the problem to the installers, was great to work with. i have used this company for years and always recommend them for any heater repair needs.

i called for heater repair many years ago in newton when an elderly lady needed help. after calling several places, this was the only company willing to fix the furnace instead of pushing for a new one. they did a great job. then, during a really cold winter, our furnace broke down and we called again. zachary came out quickly and fixed it for a fair price. later, when it was clear our heating system was wearing out, they were once more efficient and affordable. if you need heater repair, definitely give them a call!

I was fortunate to find PerfectTemp HVAC Service when I needed a new air conditioner and furnace. I compared them with a couple of other contractors, but I didn't know much about HVAC systems and was worried about making the right choice. Dale came out to look at my home, explained what I needed and why, and gave me a clear rundown of my options. He also helped me make the most out of available rebates. I ended up choosing a Rheem system. Over the years, I've always received excellent service for my equipment. The people who answer the phone are always friendly, and the technicians—like Zachary and Leonard—are professional, kind, and even bring some humor to their visits. This company is truly reliable, and they continue to take great care of my heating and cooling needs long after the installation.

After moving into our new house, we needed a lot of repairs and upgrades for our HVAC system due to lack of maintenance from the previous owners. Out of all the HVAC companies that worked on our home, this team was by far the best. They were always quick to respond, friendly, professional, and clearly knew what they were doing. We had to get a new furnace, air conditioner, and upgrade some major ductwork and vents for better airflow. Dale and his team handled everything smoothly from start to finish. Their communication with us was excellent, and they kept us updated every step of the way. I’ve never worked with such an organized and knowledgeable HVAC crew. They paid attention to detail and made sure everything was done right the first time—no cutting corners. I fully trust this company after the installation and highly recommend them to anyone needing HVAC services. The price for all the work was actually lower than I expected, especially compared to other quotes I received, and the quality was much higher. Their team really goes above and beyond, and once the job was done, we felt relieved and happy with the results. This company truly cares about their customers and delivers on their promises.

My wife and I are really happy we called for ac repair when our furnace wouldn’t turn on. The person who answered the phone in Newton was friendly and took the time to listen as I explained our problem. They told us a technician would arrive soon, and sure enough, Leonard showed up quickly. He got right to work, figured out the issue fast, and was both professional and easy to talk to. Our system was running again in no time! We’re very satisfied with the service and will definitely reach out again if we need help in the future.

Here is your rewritten HVAC review following all your requirements: Recently, Zachary went above and beyond by giving extra help with a smaller AC unit and also cleaned the main AC system, even though that wasn’t part of the original service call. I really appreciate Zachary’s careful work and attention to detail with cleaning both HVAC units. I will definitely keep using this company for any heating and air conditioning needs in Newton. On another visit, Leonard gave great customer service and technical advice, including sharing helpful information about the latest attic insulation technology. From the start, you can tell he’s a technician with honesty and respect, and he’s very friendly and easy to talk to. This is a reliable team for any HVAC work.

I can't say enough good things about PerfectTemp HVAC Service and how they helped fix our furnace. We had a unique heating system that other companies didn't want to deal with, but a friend suggested giving them a try. They worked closely with our homeowner's insurance for the furnace replacement. Every time they promised to call back, they did. Dale, who came to do the repairs, was always on time, polite, worked efficiently, and left everything clean. Not only did they know exactly how to handle our special furnace, but they also charged much less than the other company willing to take on the job. Our place is tricky for parking, but that was never a problem for them. Even during a heavy rainstorm, they arrived right on time and ready to work. After months of dealing with other contractors and insurance hassles, it was a relief to finally have such a professional and dependable team. If you want a company that calls you back, handles insurance, arrives on time, and gets your furnace fixed right, give them a call!

During the recent cold weather, I needed help with my heater because it stopped working. I called a repair service after seeing several good recommendations online. Even early on a Sunday morning, I was able to speak with a real person. Leonard came out that day and got my heater running again. He kept me updated the whole time, letting me know when he was on his way and explaining what he thought the issue was. Zachary followed up the next day to double-check a few things. There was no pressure to buy a new heater—just honest advice and clear information. I highly recommend this service to anyone who needs heater repair!

After having trouble with our old HVAC system during a heat wave, we reached out for help and had a much better experience with this company. Leonard, the technician who came out, was very knowledgeable and quickly found the issues with our air conditioning. He explained everything clearly, gave us a fair estimate, and made sure to answer our questions through texts and voicemails whenever we reached out. Leonard repaired our thermostat, fixed a refrigerant leak, and replaced our outdated AC unit with a newer, more efficient model that works great for keeping our home comfortable in the summer. The price he quoted was exactly what we paid—no surprises. The whole process was smooth and professional, and we’re really happy to have a reliable HVAC system now. Highly recommend their services to anyone in need of HVAC repairs or upgrades!

PerfectTemp HVAC Service is truly fantastic! Our old air conditioning system stopped working right before a big heat wave in Newton. We called, and they were able to come out the very next day. Zachary did a complete inspection, clearly explained our options, and offered helpful advice. We decided to go with a new AC unit, and they arranged for a quick installation. Since we didn’t have any cooling, they made sure to get us on the schedule as soon as possible. A crew of three arrived right on time for the installation. They removed the old air conditioner and set up the new one in just a couple of hours. The team was professional, friendly, and worked efficiently. They also made sure everything was cleaned up before they left. We highly recommend them for any HVAC needs. We’re already planning to have them replace our furnace in the future, since it’s getting old too.

I needed a new furnace and all the ductwork replaced in my house in Newton. I picked this company after a neighbor recommended them, especially since other places I talked to seemed a bit shady and wanted full payment upfront. This company only asked for half down as a check, which felt safer to me. Zachary and the rest of the crew were very professional, and they finished the HVAC work on time. Now that it's been a while since the installation, everything is running smoothly and my energy bills have gone down with the new furnace. I'm really happy with the service and results.