All reviews for American Chimney Sweeps, Inc

A++++++++++++++++++++++++++++++++++++++++++++++++++++++++

A+++++++ company

Had our pellet stove serviced by Chris and could not be happier. Chris was very thorough and extremely professional and knowledgeable.

Had them out today to clean two wood stove pipes. Jay was prompt, professional and very knowledgeable. Highly recommended!

Great experience with this company. Very thorough and specific on estimate. Work was done in timely fashion. Love the outcome! Price very reasonable! Highly recommend!

This company is great from the start. The office staff is very knowledgeable and considerate. Jeremy does great work and is very efficient and resourceful. Their services are very reasonable. I highly recommend them to anybody and everybody.

I've had one of their techs, Chris, service our pellet stove for the last 5 years. Extremely knowledgeable and always gets us back up and running after and issue.

Small business but amazing ownership and staff. I went to Yankee in Middleton and they treated me with no respect and gave me no wiggle room, just about the money for them. I will go nowhere else and you shouldn’t either. I am an actual costumer. Thank you ACS...

Called to have my chimney cleaned in the fireplace he looked at it said it doesn’t need cleaning tried to sell me very expensive chimney liner and some other masonry work which wasn’t needed then charge me $175 to do nothing will not use them ever again After this post I received a nice phone call from this company .apologizing and told me they would be here tomorrow and clean the chimney free of charge they could not have been any nicer . problem resolved!

I just moved in and was concerned about my new fireplace. I called American Chimney Sweeps to come inspect and clean it. He was on time and very professional. I showed him the fireplace and went ini the kitchen to let him work. One minute later he said "all set". I said you aren't going to clean it? "no need he said it's fine" No charge!! I couldn't believe it. I was so surprised. Often times companies charge a fee just to step in the door, not them. Funny that's the way it should be but usually is not. American Chimney Sweeps is great!

Jay and his team did an excellent job sweeping two chimneys.
Not only did they do a great job, with a professional demeanor for a reasonable price, they took a consultative approach to making sure I understand how things work with my chimneys, what to expect (and not to expect) and a host of other information to help make sure my family and I stayed safe and warm this winter and for winters to come.

I highly recommend American Chimney for all services and inspections. After having someone else clean our chimney incorrectly, Nicole reached out to me and offered a free visual inspection. Jay was extremely knowledgeable and thorough, and he showed up on time. We will be using American Chimney in the years to come, and only wish we had found them sooner! Don’t look anywhere else - contact these guys for the best service!

We've used them for years and today's experience just reinforced what a great, honest company this is.

Today they came to for a scheduled cleaning, brought all their equipment in, inspected, informed us we didn't need a cleaning we're all set and only charged us for the inspection. Saved us nearly $200! They could have easily done a quick clean or even just told us they had done it, as happened with another company, and we never would have known.

Would, and do, recommend to anyone needing chimney work.

We highly recommend American Chimney Sweeps! We were thankful we chose him. We had a chimney fire and Jay helped us tremendously and explained specifically our damage and needs. Jay was honest, professional and very knowledgeable. He looks out for you. He is a good communicator. Give them a call for all your chimney needs! We definitely will! 5 Stars!

American Chimney Sweeps are fabulous! They were faced with a complicated situation with our three fluid chimney. We had to have a chimney liner installed to bring our wood burning stove into compliance, as well as having the flues cleaned. They had to remove the original tiles ( house built in 1987, and the originalmason did a superb job ) lining the chimney before the liners could be installed. It required a lot of skill, patience and professionalism and they had it in spades.
I had used them before over the years and was always pleased with their work, this time I was able to see and realize how truly amazing the work they do is.
If you want the best American Chimney Sweeps is the company to call for price and professionalism.

Had such a wonderful experience with the American Chimney Sweeps team. They did a rather expansive project on our chimney involving a full relining after shoddy work was done by the previous owners of our home. They were incredibly detailed and efficient. Nicole, Jay and the whole team were fabulous. Thank you for getting our chimneys ready, and most importantly safe, as we head into the cold season!

Great company, Jay came out inspected our chimney and wood stove he found a potentially serious problem. Nicole found the perfect wood stove replacement for us. They came out quickly installed the stove. Jay recommended an alternative placement and it looks great!! So pleased I called them.

Great experience w these folks. I was trying to get out in front of the cold weather so I ordered the stove in early September and it was here in a week. I had heard horror stories regarding stoves taking months to come in. Jay (the tech who installed the stove) was very knowledgeable, resurfaced the top of my chimney and did some small repairs. Gas stove went in quick, I have a 12' chimney so the liner was quick also. Just in time for this wet cold weather. we are now enjoying this luxurious fire place in a warm cozy room. family favorite now. Thanks again.

We had a great experience working with American Chimney on our gas fireplace installation. From the quoting process through to the installation, they were efficient and professional. Jay took the time to set us up with two installation options for our fireplace vent configuration, explaining pros and cons, and both he and Nicole were accessible throughout the process for any questions. After previously researching and speaking with a handful of other companies in the area, we are confident that we could not have found a better team to do the job. The quality of their work was top-notch and we are thrilled with the end result. Thank you!

My husband and I purchased a 1600’s colonial home on the North shore with six fireplaces. It was really important to have the peace of mind knowing what condition everything was in. Not knowing anyone locally we basically had to count on what we found online and were impressed by what American Chimney Sweeps had to say. At times when it feels like you’re barely getting your moneys worth, it is nice to feel like we got even more than we paid for.
Jay is so knowledgeable and helpful. A wealth of information, particularly helpful regarding period homes. The chimney was repointed and squirrel ravaged flashing replaced. All flues inspected and cleaned for what we felt was a very reasonable cost. Topping it all off with a chimney cap which was the hardest part as we were a little concerned about the visual impact on an old home. They assured us that if we didn’t like it they would work with us to find a solution which was great. It turned out a simple standard cap is very subtle and dose’s detract at all.
The company also sells and installs fireplace inserts so we will definitely continue to do business with Jay and the team.
We highly recommend.

Jay & Nicole helped us out with finding the right stove for our home. Great service and help. Jay was able to help customize the trim to ensure it was a good match for our fireplace. Highly recommended!