All reviews for Superb Stoneham Carpet Cleaning

They worked with my odd schedule well got here on time and got to work. Roberto did a excellent project explaining to me, and giving his own advice/opinions on what to get/use on my carpet. He was nice, informative, and efficient. I will use this company and Roberto again.

my interactions with the folks over the phone and douglas, who arrived at my property in stoneham, were pleasant. the cost for cleaning a minimally used king-sized mattress and a small carpet was amazing. if i have any more carpet cleaning or disinfection needs, they will be my first choice to call.

superb stoneham carpet cleaning provided us with the best service we've ever experienced. the team, including douglas, was professional and polite. our area rug and bedroom carpet now look amazing. what's even better is that we only had to wait a mere 3 hours before we could walk on the carpet again, not days! our carpets look brand new thanks to superb stoneham carpet cleaning.

The entire process with Superb Stoneham Carpet Cleaning was truly exceptional, from scheduling the appointment over the phone to having Douglas visit Stoneham to perform the carpet cleaning service. The follow-up call post-service was a considerate touch too. This is a phenomenal company I've employed on several occasions for carpet cleaning tasks.

douglas did a fantastic job on my large, off-white sectional carpet. it now looks as good as new thanks to superb stoneham carpet cleaning. throughout the process, douglas stayed in touch with me and explained how to take care of the carpet afterwards. the management team also followed up after the job was completed to ensure everything had gone well. i highly recommend superb stoneham carpet cleaning for all your carpet cleaning needs in stoneham!

I have been using Superb Stoneham Carpet Cleaning for about 10 years, and they are simply amazing. Their team is highly professional, knowledgeable, and a pleasure to work with. The staff in the office, like Douglas, is always friendly and courteous whenever I reach out. I usually request 'my boys,' as I call them, Douglas and another team member because they make a great pair. They arrive, assess the situation, and get right to work. They maintain a warm and friendly demeanor while being very professional. No challenge is too big for them, and they've always found a solution for any issue I thought was impossible. I've even had the owner come to my home, and he works alongside his team. Every job they do is excellent. I always have them clean and apply fibershield to my carpets, couches, rugs, and all my furniture. The fibershield adds an extra layer of protection against spills on my furniture or rugs, and they even show you how to handle small stains if needed. If I ever face a tough stain, like red wine on silk, I know to contact them immediately, and they will work their magic to come out that day or the next. They service a large area, and I have recommended them to friends who have been thrilled with their results. Whenever I have had a spill or an issue with my dog, the team is always there to help, making every effort to come out the same day or the next. They are a fantastic company all around!

Douglas was incredibly proficient and took the time to explain the various aspects of the carpet cleaning process he was about to perform for us. Our carpet, which was over 30 years old and had never been professionally cleaned, was revitalized to nearly new status, except for a few stubborn stains. We were extremely satisfied with the outcome from the carpet cleaning service in Stoneham.

I recently had an absolutely fantastic experience with Superb Stoneham Carpet Cleaning. I requested their services for cleaning of my carpets, and the results were impressive. Douglas, the technician, was outstanding and managed to complete the job single-handedly. His performance more than made up for a less than satisfactory experience I had the previous day with a different cleaning service. Douglas is truly exceptional! I couldn't be happier with the service I received in Stoneham.

douglas arrived almost on time, even though there was some traffic. he was very friendly, looked over the carpet areas we needed cleaned, and started working right away. our big carpet space was cleaned really well and quickly. some tough stains from pets and dirty shoes were removed completely, even when douglas had to clean the shoe marks a few times. before leaving, he made sure we were happy with everything. we will definitely use this carpet cleaning service again. douglas also let us know they can clean tile if we ever need that.

i had an amazing experience with douglas at superb stoneham carpet cleaning. he did an outstanding job cleaning the carpets in a house we recently bought. he identified a few trouble spots and assured us that he would gladly come back if his cleaning didn’t fully eliminate the stains. he also offered us a very reasonable price for paying him directly instead of going through groupon, since most companies only get a small portion of the payment. he even sent us a thank-you postcard in the mail for our business. i will definitely choose this service again in the future and highly recommend it!

With two kids at home during the pandemic, our rug began to have a strong odor. I tried various products from online stores, but nothing worked. Then I discovered Superb Stoneham Carpet Cleaning on YouTube. Their cleaning system is effective; the smell is completely gone, and the colors of the rug look brighter. I really appreciated the videos showcasing the cleaning process, which showed how much they care about rugs. Douglas also shared daily maintenance tips and cleaning methods that will be useful for years. Their service was truly wonderful!

After looking up various options online, I discovered Superb Stoneham Carpet Cleaning for cleaning my oriental carpets. As we were in the process of moving, it seemed like an excellent time to get them cleaned. I had four rugs cleaned, three of which came out very nicely. However, one rug did not meet my expectations. Without delay, Superb Stoneham Carpet Cleaning addressed my concern. They promptly collected the rug and returned it within a week. Douglas, who handled the collection and delivery of the fourth rug, was incredibly courteous, professional, and patient. He took the time to carefully examine the rug. The rug, after the second cleaning, looked fantastic. I was so impressed that I've decided to entrust them with a fifth rug. For anyone needing their area or hallway runner rugs cleaned, I would certainly suggest this service. They truly uphold their guarantee.

my wife and i bought a house and the carpets were extremely dirty, especially the path from the kitchen to the bathroom and the den near the garage door. after calling around, i picked superb stoneham carpet cleaning for the job. they made scheduling easy and arrived right on time. douglas worked quickly and managed to get the carpets much cleaner, even though they were really stained. there are still some faint marks in the worst areas, but i'm very happy with how the cleaning turned out. the carpet is very light colored and honestly should be replaced, but the cleaning made a big difference. i would use their service again. when douglas finished, he had my wife walk through the house to check everything before packing up, just to make sure she was satisfied and to see if there were any spots she wanted cleaned again. he also gave helpful tips on how to handle future stains and which products are best for carpet care.

very polite, on time, and professional. i spoke to a friendly person on the phone. douglas and another worker arrived the same day i called and took care of a big red wine stain on my dining room carpet—now it's completely gone. they also removed some other dark spots that were there before i moved in. everyone will be pleased with how clean the carpet looks. before and while cleaning, they explained what they were doing and were honest about the results. price was fair. i highly recommend them for carpet cleaning.

i have used this carpet cleaning service for a long time and am always impressed with how they bring my carpets back to life. i like that douglas personally comes to the house and does the cleaning himself. he really cares about making customers happy and takes his time to make sure every part is done right. we recently put our house up for sale in stoneham and scheduled a full carpet cleaning. our carpet is pretty old, but after they finished, it looked so bright and fresh that someone even asked our real estate agent if we had just replaced it! i highly recommend their carpet cleaning because their prices are great, and if you find something cheaper, the quality probably won’t be as good. they are always on time and very professional. douglas always checks spots and high-traffic areas more than once to make sure everything is as clean as possible. when they finished, they even gave us chocolate chip cookies! this doesn’t have anything to do with the carpet cleaning, but it was a really nice surprise and the cookies were so tasty. we will definitely use them for all our carpet cleaning needs in our new place.

every year we have our carpets cleaned in our older, three-story home in stoneham. the excellent carpet cleaning leaves our carpets looking so nice that we haven’t needed to get new ones, even though they’re pretty old. douglas is always professional and really knows his stuff. with modern equipment, douglas always brings our carpets back to looking almost new, like you’d see in a home ready to sell. we really appreciate how honest the carpet cleaning service is and how they always guarantee good results and value. living on social security, we’re thankful for the very affordable prices and the great job they do with our carpets.

I just had my oversized sectional cleaned by Superb Stoneham Carpet Cleaning, and I couldn't be happier! Douglas arrived on time and even called ahead to let me know when he would be there. He was very professional and friendly, and he did an excellent job. With everything going on this time of year, I’m thrilled to have my upholstery cleaned quickly and efficiently. If you’re looking for upholstery cleaning services, look no further. The experience was fantastic! Douglas was polite, professional, and really dedicated to making my large sectional and pillows look brand new—all at a great price. Payment was easy with card options, and I received my receipt right away. They kept me updated through texts and emails about the service, even notifying me when Douglas was on his way and that he might be slightly delayed due to traffic. I highly recommend their services!

The team did a fantastic job cleaning the carpets in our home! After dealing with a difficult situation with my cat, there was quite a bit of urine in the family room. Douglas was incredibly helpful in explaining the various options available to effectively remove the odor, and it truly worked! They have specialized treatments and techniques for handling areas affected by pet urine, which is definitely worth the small additional cost. If you have pets and need a reliable service to refresh your carpets, I highly recommend this company!

If you have a carpet or rug that means a lot to you and needs quality cleaning or repair, this is definitely the service to use. I thought my dogs were finally well-behaved enough to have my rug out, but they ended up chewing a big hole in it while I was on the phone. Douglas did a fantastic job restoring and cleaning the rug—now you can’t even tell anything happened to it. I’m usually slow to trust people with my belongings, but Douglas really went above and beyond. I’m very thankful to have my special rug looking as good as new. This kind of restoration is clearly one of his strengths. I highly recommend this carpet cleaning and repair service!

This morning, Douglas cleaned our carpets and six upholstered chairs. He was professional, courteous, and took great care with our furniture. The price for cleaning the chairs was very fair, especially considering how challenging the job was. Douglas stuck to the original quote, which showed real honesty and reliability. The carpets and chairs looked fantastic after he finished. I will definitely call Superb Stoneham Carpet Cleaning for future carpet cleaning needs and highly recommend their service. The house smelled fresh and clean when everything was done.

Superb Stoneham Carpet Cleaning is truly outstanding when it comes to professionalism, quality, value, and customer service. We needed our condo carpets cleaned to get ready to sell and reached out for help. Douglas kept in touch with us the entire time and was able to start the carpet cleaning quickly since we were in a hurry to list. He paid close attention to every detail, not just with the carpets but also with other areas like walls and even cleaned under appliances. We definitely recommend their carpet cleaning services and will use them again whenever we need it.