All reviews for G&G Mechanial, Inc.

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    5

    Fast service courteous employees

    5

    Great service always able to give quality, always answers and have a solution.

    5

    Preferred HVAC contractor for our properties.
    Fast , professional & they know what their doing.

    5

    AC was out in our office for a few days these guys were able to get it up and running within a few hours. Tech was very nice and professional explained the issue well and got it fixed fast fast.

    5

    This company does what I wish everyone did. They come when they say they will come; they do the job right the FIRST time; and they clean up after themselves. In fact when they came into my place the tech put coverings on his shoes so that he was not messing up my place.

    Over the years many plumbers/electricians/etc. have come into our house and didn't fix what was broken or broke something else and still left stuff all over our basement and/or our bedroom that we needed to cleanup.

    These people are real professionals.

    5

    Courteous & professional team! I recently hired G&G to install a new heat pump system in my house. Everyone I dealt with (from the sales people to the installers) were responsive and professional.

    5

    My furnace was not working. I called G&G and a technician was at my house about 3 hours later. Joe did a fabulous job! He was professional, pleasant and extremely knowledgeable. Thank you for a job well done.

    5

    Professional courteous knowledgeable… thought it would take months to have my HVAC unit they completed within a couple of weeks. Mike Baldwin in sales & the installation team (wish I got their names) were awesome support services excellent they are my go to now I am a newly loyal customer I give them a 10!

    5

    We’ve had our tune ups and service with G&G for several years and I’m so glad I found them. The front office is very responsive and the HVAC staff have all been great. Friendly and knowledgeable. They came to replace a part today and the system still was not working. He took the time to determine the problem wrong part for this model at time of installation. Our unit WAS NOT installed by G and G. He took the time to explain, create a temporary solve, and will be back with tge correct part. Highly recommend G&G!

    4

    I rent my condo in Cambridge. Tenant called to let me know water tank is leaking. GG was there the next morning and said I need a new boiler and water tank. The sales person was also an experienced plumber and made the right recommendation. I had no choice and had to replace it that day. The cost was $13k. Needed to put down a 50% deposit
    As a point of info last year GG installed a new $14k heat pump.
    I asked if the balance could be paid in 30 days. Mgt told my sales person NO. Balance due now. Not everybody in these times has $13 k available on a minutes notice.
    Bottom line a rating of 5 for sales and installation. A rating of zero for the greedy owner with no compassion for a repeat customer

    1

    3 trips to the property and still unable to provide a quote for a furnace replacement. Delayed the replacement by almost a week. Had to place tenants in a hotel until another vendor replaced the furnace and restored the heat.