All reviews for R.Fresolo Plumbing & Heating Inc.

R. Fresolo was exceptional!!! We had a rather large heating/boiler systems replaced including complicated plumbing, mixing valves, radiant heating and a whole host of other modifications. It was clear throughout that the team of guys are extremely experienced plumbing and heating professional tradesmen hands down!!. From day 1 and throughout the entire job they kept us informed every step of the way. They made sure our household was minimally interrupted. The guys checked in continuously with everyone in our family making sure everyone was comfortable. I would highly recommend this company to anyone for large or small jobs! By far the most positive and professional experience!

Very helpful. Called back when I called them

Can't thank Rocky enough for helping us out. Great job.

Theses guys are quick and they kno what they are doing I would recommend them too others

Rocky Jr. and his company and crew always get the job done.
Responsible and dedicated. I've call Rocky for years.Don't
look further.

It was a great experience to work with the Fresolo group. They were friendly, efficient and thorough. I got my oil heating converted to gas by them.

Rocky and colleagues are so professional. They are quick, clean and efficient. Appreciate the attention to detail and also measures for COVID as well. Highly recommend this company. Will use again, thank you!

Fresolo helped my mum when her old heating system failed. They installed a new one for her in just one day! Incredible company and employees - thank you Fresolo!!!

I had estimates from three on the list provided by Eversource toward an oil to gas conversion. Mr. Fresolo was GREAT - really appreciated prompt communication, service, and support with rebate. Thank you!

Needed to replace our water heater & I’m very happy that I called R. Fresolo Plumbing & Heating Rocky was very nice & friendly helped me to set up an appointment Andrew was the plumber that took care of us & did a great job

Guys came and fixed my frozen pipes after my garage was left open freezing my utility closet on short notice. Promptly fixed the issue, was courteous, and professional. Would highly recommend.

Water heater went Sunday morning on December 27 fully replaced, efficiently, cleanly and in a pleasant and courteous manner by NOON December 28! Rocky just plain ROCKS! We have a pro for our heating and plumbing!!

Complete heating system replacement was done professionally in a single day. Senior Mr. Fresolo took time to clarify all my questions after the install. Very easy to communicate with emails. Highly recommend!

You’re the owner of a rental property, that’s nowhere near you. What do you do when you get a call from your tenant in the middle of the night saying, "I hear a hissing noise coming from under my sink?"
First, you tell them to shut off the water, but then what?
You Google for a contractor and hope you can find a reputable company in the area that won’t cost three arms and a leg. You scour reviews from people who’ve dealt with the company thus far, searching for clues about the reality of the people you’re looking to hire. After the big search, the next morning, you call their office and hope for the best. The reviews of R. Fresolo Plumbing and Heating are extremely good, and mine doesn’t differ from popular opinion.
You only get one chance to make a positive first impression and now I know the reason why R. Fresolo Plumbing & Heating has that great reputation. From the initial contact with the answering service, to the call returned within hours rather than days, to the completion of the job, my interactions were surprisingly attentive, professional, and pleasant. As a real estate investor, I’ve dealt with a fair number of contractors, some good, many not. I could legitimately ask "Who’s ever heard of a contractor who returns calls quickly, shows up on time, finishes within a deadline, won’t gouge you, and on top of all that will stand behind their work?" R. Fresolo Plumbing and Heating is that rare diamond you hope to find amongst all that coal. Before calling, I was impressed not only by the positive reviews, but by the fact that the contractor took the time to reply to the negative reviews received and attempted to make their customers happy. I have taken the time to write this review because I know reviews can either make or break a service business, and I found this company to be courteous, conscientious and fair. All I know is I’m glad that I’ve found a plumbing and heating contractor that I know I can rely on in Worcester. Thanks for a job well done!

I called in the morning with a handful of small repairs and all were completed the same day! They requested pics of my issues so they could come prepared and they certainly did. Andrew was so professional, kind and courteous and did a great job on everything. Highly recommend!

Fresolo Plumbing is by far the most honest, straight forward professional in the business. I will always call them first and I know I can rely on their expertise in guiding me to the best decision for me and my family when it concerns our heating and plumbing needs. They are thorough, timely, and easy to work with. No hidden costs or "extras" are lurking in the dark with them. I got 3-4 quotes for a boiler and not only was Fresolo better, but guided us with rebates, insurance requirements, and best practices. Our house is safer, wiser, and better prepared for the NE weather because of them. Thanks guys.

Darren & Rodney were very professional & very good at time management. Despite their boss constantly calling them, I heard the employee trying to explain the circumstances of the job to him. I noticed if the boss would stop calling, they could get a lot more done! They deserve his trust & should just leave them to their work! Great guys! 👍

Hot water pipe burst last night called them and left a message they called me first thing this morning. I would like to thank Andrew my plumber Very helpful , and professional. It was nice to have a young adult who communicates well and a firm handshake. Will use again .

I had a small leak in my bathroom sink that I couldn't fix myself. Called Fresolo Plumbing yesterday, and he came and fixed my sink today! Great job, friendly service and very fair cost. Definitely keeping his card handy for future reference. I recommend him highly!

I have worked with Rocky for 26+ years. It began when I needed assistance reinstalling a toilet after the installation of a new tile floor. Since then his Installed and maintain bathrooms in two properties and old sewer lines. They are professional and feel like a part of my community.

Rocky and his team really worked with me to complete a very tight and complicated washer/dryer install. So happy with results! It wasn’t an easy job but he didn’t overcharge and made it work! This is why I’ve been a client of his for years!!