All reviews for Supreme Heating and Cooling

Great company I'm sending my family and friends to!

I had a great experience to say the least. One morning after I ran off to work, I got a call from home that it was very cold in the house and the furnace was not functioning properly. My father was at my home with my kids and I'll be damned if he isn't one of the handiest hard working people I know. However, he couldn't get the furnace to cycle correctly and the house was getting colder by the minute with my kids at home with their grandpa. I have known the good people at Supreme Heating and Cooling for a number of years professionally but never had to call for help. They asked me a few questions of what the furnace was doing and gave my dad a couple of ideas to get it started which half worked. However they determined that it would be best to come out and perform a service especially considering I had little ones in the house. They moved around their schedule and sent someone to my house to meet my dad with in an hour. The gentleman that came out was professional and worked diligently (according to my dad; which alone is a huge compliment) and thoroughly cleaned the burners, sensors and everything else inside the furnace to even appease the high standard of my father. After the gentleman had spent a considerable amount of time doing his exemplary work, he also had cleaned up his work space and my utility sink he had used to rinse out parts. He left no trace of his work behind for me to clean up when I got home from work that day. Speaking of getting home that day, when I did get home my house was nice and warm, I went into the basement and noticed immediately that my furnace was quieter that I ever remembered it burning. I also noticed the flame was solid blue across the burners and gas was burning completely. When my furnace shut off I pulled it open and I couldn't believe the length the serviceman had gone through. It was so perfectly clean inside I could have sworn half of the parts were new. But no parts were needed, just a good through cleaning was and I was charged a very fair price for a emergency level call. He didn't try to swindle me and say something was broke and or try to get me to buy a new furnace, etc, etc. He came out quick, did a great job and a solid price. I would like to genuinely thank them for such great work.

Had furnace & Air conditioner & hot water tank installed. Installers were on time, very professional and knowledgeable about their products! My hot water tank blew out the bottom and made a huge mess in my basement, when they left the basement was spotless! Would & do recommend Supreme Heating & Cooling to anyone in need of their services!

Called Supreme to address several problems we were having with our heating system. We own a high-efficiency furnace that is a bit complicated. Other HVAC companies have struggled servicing this furnace in the past. Randy was great. He dug in hard, found the problem, and resolved our issues. We are up and running again. Very high professionalism and very responsive. Thank you --

Outstanding service. Very honest and reliable.

We called Supreme in desperation after our furnace started smoking on a Friday evening, late at night on a holiday weekend. First thing in the morning the next day, Supreme was there. They identified that our motor fan had blown out and offered us several options at different price points from replacing the motor, rebuilding the motor all the way up to replacing the entire 40 year old unit. We did end up having the unit replaced and couldn't thank Supreme enough for for thoughtful advice and for working with us towards our best solution.

Will be back to Dennis and team in the future. A+

Supreme was one of the few companies willing to service (not replace) my vintage forced air furnace and works in the City of Detroit. I was very happy with their knowledge and skill of older systems. They were able to keep it running as well as make some small improvements at a reasonable cost.

If you are looking for a company with educated, professional people and an overabundance of integrity, this is your company. TheyGThey respected me and my home. Gary, Mike, Mike, Doug and Dennis acted as my personal team to problem solve my 100 year old system and find ways to install new AC on my upper two floors. They looked for ways to save me money and they really cared about doing things right the first time around. I couldn't have been in better hands. They took care of my heating needs now, and I'll have them back in the spring to install AC and heating upstairs . Thanks you so much, you guys are truly the best!

Had what I needed for a rush job.

Also had some old parts that are not readily available.

Prices good. Tech support answers good, too.

Been here in the past and have always been happy with parts, service and questions.

Note: I think that they will help DIY'ers, too.

I needed to replace an old boiler for my house in Grosse Pointe, so I called Supreme. Dennis was responsive, professional and knowledgeable. He came out the next day to measure the radiators to properly size the new boiler and gave me a detailed quote and a fair price. He took the time to explain everything and answer all of my questions. Two business days later, I had a new boiler installed. It looks professionally done and passed the city inspection without issue. They showed up on time and even installed a metal folder on the wall to store the documentation. They installed the previous boiler, which lasted 25 years, and I’m hoping to get at least that many years out of the new one. I would recommend them without hesitation and would gladly call them again for all of my heating and cooling needs.

Supreme is our go-to boiler service company. One room was not receiving heat at all. Mike and his team tried various solutions to resolve the issue until they were successful. I always felt that they knew what they were doing and would find a resolution. Grateful for the service that Supreme provides.

Matthew came out to my household and was very friendly and informative on any questions I asked. Supreme was able to handle my urgent request to fix my AC unit and came out the next day. The professional and quality work that Matthew provided is unbelievable. I HIGHLY recommend this company for any of your heating/cooling issues and will be using them for any future work needed done.

Thank you!
I cannot say enough good things about Supreme Heating. From the appointment to the follow up and everything in between, Supreme was top notch. Dennis was thorough, kind and professional. He explained everything before the job was started so there were no surprises. The installers were courteous, fast and they cleaned up when they finished installing our new AC. Suzanne, was awesome. Always a friendly voice on the other end of the phone! We couldn’t be happier.
Thanks for everything.

Wow, I am a new homeowner and I love in a 100+ year old house. I've been dealing with a lot of companies recently to get my plumbing, electricity, and heating up to code and safety. I called Supreme and they had worked on the house through the previous owner. Like many of the reviews you see in their page, this is common and incredible. The technician, Brandon, came over, taught me how to use the boiler, fill her up with water, and taught me some quick trips. He made suggestions in what to do with the boiler, what to fix in the future, and provided support on how to keep up the boiler. It was very helpful, and the service from start to finish was great!

Mike B was wonderful and a pleasure to work with. Maybe the first tech we’ve had to our old home that truly understands steam systems. He walked me through my system - boiler, vents, radiators and piping and cleaned everything out. We’ve had other techs come and just turn on the boiler. Working with Mike and Supreme was a revelation and we will definitely be calling them again for our needs.

We have used Supreme for years to service and install HVAC in our home. We continue to be impressed by the professional and responsive service at all levels- dispatch, sales and technicians. Mike, the new owner , and his team provided prompt and professional service installing my in-laws new furnace and AC at a fair price. Supreme provided electric heaters while waiting for the new furnace to arrive. Suzanne even helped obtain a rebate for installing a more energy efficient system too.
We will continue to recommend Supreme for our heating and cooling needs.

Supreme Heating and Cooling. Brandon arrived on time and diagnosed the situation with our boiler. He also determined that our 12 year old boiler was overdue for some basic maintenance, cleaning and pilot light component replacement. Brandon also took a look outside to see if there were any signs of draft issues. He performed the necessary work and charged a fair price. Thank you for your work and professionalism.

We’ve used supreme heating to install our new furnace. We live in a home over 100 years old and not many companies service radiators. They were able to put in a new system and have stood by their work. Also, unlike other places these guys have the highest amount of integrity. I can’t tell you how many times they talked me out of spending more money than I needed to in order to fix a problem. I am a Very satisfied customer.

There's no HVAC company I would even consider other than Supreme. Always polite, helpful and knowledgeable. And their pricing is fair. They might not be the lowest, but, great service is worth something. Cheaper is never better. And Matt is the best tech I've ever used. Takes the time to explain what's going on. There can be only one! And that's Supreme.

House is 100 yrs with steam heat. Heat went out last night. We were so lucky service was available today. Mike replace a few parts and made friends with my very shy cat. Work was completed quickly and reasonably. I am now on schedule for maintenance. The last time it was serviced was (previous owners). 2007. No warranty is that good - lol! Highly recommend Supreme Heating and Cooling.

Had an amazingly helpful visit from Mike B, who worked and worked and worked for THREE HOURS to get my heat back up and running. He didn’t give up and tried everything to avoid an excessively costly repair. He was pleasant and professional and I was charged a fair price for the work completed. Highly recommend.

The whole process was smooth from beginning to end. I worried about being over quoted. I went in wanting a new boiler and I had already received an estimate from another location. Supreme’s estimate was about 20% lower than their competitors. After Dennis came out to give a firm quote it was under what he estimated. I was provided financing options which was wonderful. They were able to come within that same week and install. The team was on time and very professional. They worked without breaking to get it done. The new boiler is working beautifully and looks so much better. I have not a single complaint about my install and service and would recommend 10/10.