All reviews for Fred Barton Co

Furnace install

Extremely rude and unprofessional. Fred is a petulant child who loves to talk down to his customers. He doesn't care if you're missing work he shows up whenever he feels like it instead of showing up at the scheduled time. And then all he says is "Sorry there's nothing I can do".

They were called to address a line block and was greeted with profanity upon opening the door and they did not have the tools to get the job done. After waiting for 30 minutes, they asked if they can enter my house and try snaking it through my kitchen. They took my kitchen sink apart and when the water started leaking they used my flower vase to catch the excess water overflowing out of their bucket. They finished then told me my sink was incorrectly piped and I am the reason the entire building is backed up. Doesn't make sense to me the 6 unit building was built in the 70s and we only had 3 blockages in the last 5 years. Tried to explain this doesn't make sense especially given the block is way down the line outside of my house but they said they were going to tell my HOA that I have incorrect plumbing and would make the recommendation to tear out the kitchen and redo the entire thing. What started out as a simple clog that typically gets addressed by a normal plumber in 15 minutes turned into a nightmare and a predatory cash grab scheme by Barton. Had to spend the rest of the day cleaning the kitchen from their muddy boots. And my sink is still gargling from the block they didn't fully unclog. Would not recommend and would be weary of anyone who doesn't understand plumbing to use them, they will try to fool you with fancy verbiage to scam you. Would give them negative stars if I could.

Unfortunately we hired Fred Barton plumbing per request from my condo association instead of using my trusted company. They were rude unprofessional and did not complete the job in a timely manner. They did not have the "proper tools". The next day the said the job was complete. We arrived at our property to turn on water that had very very low water pressure. After requesting them to return, they arrived frustrated and blaming our pipes. It took 30 minutes to actually complete the job properly and then I was charged 400$ extra on my bill for that days work. I have now spent 3 weeks trying to contact anybody who can explain this absolutely outrageous bill we received..... definitely think twice before hiring this company!